Spinit Casino - O depósito do jogador foi confiscado.

On June 24, 2025, I made a 50 PLN deposit at Spinit4.com casino using BLIK. The funds were turned over within a very short time, despite my inaction. I reported this to casino support, but received a response that "everything was in accordance with the terms and conditions" and that I was not entitled to a refund.

I believe that: – there has been unauthorized activity or a session error,

– the deposit was used without my knowledge,

– the bonus was activated automatically and without my consent.

Please help me recover my funds. I've attached a screenshot from support.

Dnia 24.06.2025, dokonałem wpłaty 50 PLN do kasyna Spinit4.com za pomocą BLIK. W bardzo krótkim czasie środki zostały obrócone, mimo że nie podjąłem żadnych świadomych działań. Zgłosiłem to do supportu kasyna, ale otrzymałem odpowiedź, że „wszystko było zgodne z regulaminem" i nie mam prawa do zwrotu.

Uważam, że: – doszło do nieautoryzowanej aktywności lub błąd sesji,

– depozyt został wykorzystany bez mojej wiedzy,

– bonus był aktywowany automatycznie i bez mojej zgody.

Proszę o pomoc w odzyskaniu moich środków. Załączam screen z supportu.

Hello,

Thank you for submitting your complaint. I regret to learn of the negative experience you encountered with Spinit Casino.

To gain a comprehensive understanding of the situation, I would appreciate it if you could answer the following questions:

• How long have you been a player at this casino, please?
• Have you placed any bets at all on the June 24th? How fast have those funds been turned over, please?
• Do I understand correctly you have received a bonus which you subsequently canceled?
• Can you access your account and download your game history, please? Kindly forward it to my email katarina.d@casino.guru.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Katarina

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Thank you for your patience, and stay safe.

Hello,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Katarina
Casino.Guru