Perfil de Utilizador | Casino Guru

Prata

Letónia

JackTop Casino

há 2 anosOriginalTradução

Super slow deposit process time even if payment provider show that the payment is processed. Balance glitching out. Site has multiple bugs.

Tempo de processo de depósito super lento
Super slow deposit process time
Equilíbrio falhando
Balance glitching out
Site tem vários bugs
Site has multiple bugs

Todas as avaliações do JackTop Casino

JackTop Casino

há 2 anos

Hello there !

Thank you for taking the time to share your feedback with us.

We sincerely apologize for any inconvenience you experienced during your deposit process. We understand that a smooth and efficient transaction process is crucial for an enjoyable gaming experience, and we regret that we fell short of your expectations in this regard.

If you have any specific details about the problems you faced or if there's anything else you would like to share, please feel free to reach out to our customer support team. We are here to assist you and ensure that your concerns are addressed thoroughly.

Once again, we apologize for any inconvenience, and we appreciate your understanding as we strive to provide a better and more seamless gaming experience for all our users.

Kind regards,
JackTop Casino.

davex3

Prata

Letónia

FgFox Casino

há 2 anosOriginalTradução

I DONT RECOMED PLAYING HERE!
I made yesterday 2 deposit, because it sad on your page that I can choose my bank for quick deposit, but both deposit methods wasnt instant.
1. When I got my deposits credited I chose to accept 1st deposit bonus and for 2nd one I chose to queue it, because it was an option, it never sad to cancel my 2nd bonus. Support saying that I canceled it but I didnt. I talked with support Garry, he was rude and didnt want to help also talked to Viola and she replayed to one of my question and just closed the chat. The second deposit had some kind a error and wasnt issued. ! The big bass slots are fake. This site has a lot of issues. I got 10 euro balance when I go in to a slot and on a site it says I have 0 euro balance.

Ler maisLer menos

slots falsos
fake slots
problemas com pagamentos
issues with payments
apoio não ajudando, rude
support not helping, rude
muitas falhas
a lot of glitches

Todas as avaliações do FgFox Casino

FgFox Casino

há 2 anos

Hello there,

We apologize for the issues you experienced while using our casino.

Please allow us to clarify the situation. Firstly, there may be occasional delays in the deposit crediting process due to the time required for funds to be transferred from your payment method to the casino account.
Secondly, unfortunately, our system does not allow for bonuses to be cancelled, and we understand this may have been an inconvenience for you.
Lastly, we would like to mention that the 10 EUR in your balance equates to 50 free spins with a bet of 0.2 EUR, which can only be played in specific games that offer free spins.

We understand that these circumstances may have caused you frustration and we apologize for any inconvenience they may have caused. We value our customers and want to ensure that everyone has a positive experience with our casino. If there is anything else we can do to assist you, please do not hesitate to let us know.

Sincerely,
FgFox Casino

Avaliação do davex3

JackTop Casino

FgFox Casino