há 2 anos
It was my friend who used my payment option and the casino paid him,after refusing to pay me!
1win Casino - discussão geral (página 15)
há 2 anos
It does not actually make any sense, as I wrote, it's against the rules in 99% of casinos, I dare to say.
Well, just a mess.🙂
há 2 anos
So they'll confiscate my funds for that??
even though, I didn't use an unfair advantage to win?
When I played at the casino, my friend didn't have an account with them, he registered 2 months after,
the date is on the evidence they sent.
Editado pelo autor há 2 anos
há 2 anos
Hello,
I do not know, but I would not be surprised if it spoke hugely against you, because this is a fraud even if you intended to help your friend, it's almost always against the rules.
It probably tagged you as a suspicious user, as I can recall you were also accused of using the same email address as another player, which is again very suspicious.
"This is their complaint on our website: https://casino.guru/1win-casino-player-s-concerned-about-account-verification. They also provided us with information received from the licensing authority, that their account was tagged to your account. "
My advice - is never to do again anything against the rules iven in good faith. 🙏
há 2 anos
Thank you!
há 2 anos
Hello everyone, so the casino paid me my funds today!
há 2 anos
Thank you!
há 2 anos
Hello Recan97,
Any update about your case??
há 2 anos
They are crazy they said i used software and i abused errors in the odds provided..
I never used a software. LMFAO..
https://casino.guru/1win-casino-player-s-account-has-been-blocked-8
Have a look and tell me what do you think about it.
Editado por
Radka há 2 anos
Motivo:
complaint link added
há 2 anos
Peter is waiting for some additional explanation from the casino now 🤔. I won't guess what happens.
1
há 2 anos
Yes dear RADKA as you can see it will be tense with these unfair people.
They say that I have withdrawn well while all my requested withdrawals have never arrived.
há 2 anos
In such a case, the casino should provide some sort of payment confirmation in order to support the statement that the money was sent, I'd say. We shall see whether we get something...
Hoping for the best!
há 2 anos
Obviously if they talk about any withdrawal then I have been registered with them for more than a year so I have already made a withdrawal.
But there are 3 withdrawals that have never happened to me. I specify.
há 2 anos
I wish you all the best Recan97, I can see that the casino had dropped a reply, I pray it favours you.
I can't read it since it's still not approved by the gurus!
1
há 2 anos
Thank you very much hafsa, they supposedly provided proof I am waiting to receive them
há 2 anos
Radka I sent an important screenshot to Peter. Can he check it before he answers.
I dont have your mail radka so i would send it to you too..
há 2 anos
Hello,
honestly, I do not need that. Peter is "in charge" of your complaint and I'm not even part of the complaint team myself. 🙂 You can also post the screenshot to the complaint directly, to make sure no one misses it.
Peter receives hundreds of emails daily, so I'm sure this would be the better way how to update the complaint. 🙏
Editado pelo autor há 2 anos
há 2 anos
Thank you dear Radka.
It's a very good idea I just posted it directly, so the 3 parties can see it.
há 2 anos
Question to you dear hafsat when you got your money back, is it you who entered your player account and then withdraw
OR they send you directly send the sum?
