há 3 anos
Se desejar discutir algo relacionado com 5Gringos Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
5Gringos Casino - discussão geral
há 3 anos
Boys and girls please please please don't play this game your withdrawal money is not give this website please guru casino your website remove this website is very bed
3
há 3 anos
Hello, if we remove all the "bad" casinos from our selection, how could anybody know these are the best to be avoided, I wonder... What's happened to you, please?
há 3 anos
Going through the same BS with 5gringos, took almost three weeks of constant emails, uploading of Confirmation of identification and Varifications of addresses, Utility Bills just to get to the, we are pleased to inform you that your withdrawal request is currently at its final stage of process and will be paid out by our financial department as soon as possible, then a day later, I get another email saying, your account has to pass additional verification, what BS left feeling Annoyed, Disappointed and Ripped off. They can receive my deposits instantly, yet it takes 24 to 48 hours for a half asre response and a month for a Confirmation that ends up being a renag 24 hours later, Absolute SCAMMERS! That's my Honest review, 5GRINGOS gets 0/10 Rating for me.
4
há 3 anos
Please guys don't paly 5Gringos game you deposit after your account is balck me don't play please anyone
2
há 2 anos
Evite com bastante atenção, você não poderá sacar dinheiro de lá!!! Nenhuma forma de pagamento funciona!!! Eles são todos corruptos e apenas fazem você esperar indefinidamente. Os levantamentos cancelados contam como depósitos e obrigam-no a entregá-los novamente!!! Estou esperando há um mês pelo meu pagamento e mal posso esperar! Este site não deveria existir e os funcionários deveriam estar presos!!!
Traduzido automaticamente:
há 2 anos
I understand your anger, and I hope that your complaint will be resolved successfully. 🤞
há 7 meses
Comecei neste cassino e fiz um primeiro depósito de € 50 e tudo correu bem. Tentei fazer um segundo depósito de € 50 e ele disse que foi cancelado, tentei por um bom tempo, até que pedi para excluir minha conta. No dia seguinte, faltavam € 50 do meu cartão e o cartão foi bloqueado devido a malware.
Enviei uma mensagem para o suporte deles por e-mail, enviei uma foto de quem sacou o dinheiro através do meu cartão. No dia seguinte, eles enviaram meu dinheiro de volta para o cartão.
Tenha cuidado com este cassino
Traduzido automaticamente:
há 7 meses
Hmm, I would probably contact the payment provider to find out what happened and why this situation occurred. I don't really understand these things, but if you've tried several times, couldn't it be a problem of why this situation arose ?
Anyway, I'm glad you do not have further issues with withdrawing money and you got it. 🙂
há 5 meses
Bom dia, no dia 19/09/2024 fiz uma solicitação de saque no site https://5gringos6.com/it/. Gostaria de ressaltar que já fiz saques e sempre obtive sucesso, mas infelizmente este foi cancelado e não foi mais creditado no meu saldo.
Entrei em contato com meu GERENTE VIP que me respondeu por e-mail da seguinte forma:
"Equipe VIP (5Gringos)
21 de setembro de 2024, 14h44 EEST
Querida Alessia
Obrigado por entrar em contato conosco!
Lamentamos profundamente o inconveniente, mas sua solicitação de saque foi infelizmente cancelada devido a uma atualização do Provedor de Pagamento que afetou os saques com cartão de crédito/débito. Pedimos desculpas pelo inconveniente.
Para o futuro, sugerimos que você utilize a opção Transferências Bancárias Nacionais e indique os dados bancários associados ao cartão utilizado em nosso Cassino.
Confirmamos que encaminhamos seu relatório ao departamento relevante. Você receberá uma resposta por e-mail o mais breve possível!
Agradecemos desde já a sua preciosa colaboração!
Enquanto isso, aproveitamos a oportunidade para desejar a você um bom dia.
Cordialmente,
Equipe VIP - 5Gringos.com "
Bem, depois de vários e-mails meus, o GERENTE VIP DESAPARECEU... ele nunca respondeu ao meu e-mail e o saldo continua zerado e o saque não existe mais...
Anexei uma captura de tela da minha solicitação de retirada. Se necessário, também lhe fornecerei todos os e-mails que enviei e aos quais eles responderam.
Você pode me ajudar, por favor?
Obrigado
Alessia 
Editado
Traduzido automaticamente:
há 5 meses
Surely we will try to help you out with this highly unpleasant display of events.
To me, it seems this casino generally has no issue paying out players winnings because its review is great. Frankly, they still fail to support their players quite often, and the drawals have also been delayed due to similar complications for quite some time. Even though I understand they probably outsource payment services to a third-party provider, treating their customers the way not only you have described is alarming.
Kindly use this green link 👈, submit a complaint, and let our dedicated specialist inspect the matter more thoroughly.
We would also appreciate it if you kept us updated even here on the forum. Will you?
há um mês
Hello
Im waiting from my withdrawal since 7 days i requested my withdrawal 17 February today is 24 February nothing as been processed i go to live chat they say every time the same thing soon as possible or nearest time or your withdrawal is in final stage.
Even they say " i will request a not to prioritise ur withdrawal " but nothing is done!
i sent email on 18 February too no one responded
Until know i see that they dint want to pay!
há um mês
Hello!
Based on your findings, the casino pays, but the user experience is bad - delayd payments icluded.
An example:
"Waited a week so far for a withdrawal and still can’t be told if and when I will be paid"
The optimistic version? Those guys are just slow 🙁. I imagine it must be painful, but if it helps, I'd say the payout should be a matter of time. Did you spot anything unusual aside from the obvious delay?
1
há um mês
I didnt find anything unusual just the payments are slow and the live chat , the answers are generic and templates they dont care about the customer even if i ask to speak with a supervisor they send a email to speak but no one answers.
Editado
há um mês
Unfortunately, many times the live chat doesn't know much regarding the withdrawals, which is maybe why they are not able to give you any specific answer. It is better to contact the financial department by email, but of course it is important for them to reply to their players, and if they don't, it becomes really frustrating. I surely get your point.
But anyway, is there any update regarding your withdrawal, by any chance?
1
há um mês
No update regarding the withdrawal they say the same thing everytime, and this time said no updates about ur withdrawal i sent a email to financial department 18 February and im still waiting for an answer!!
I already lost hope and i advise to any new and old player to don't play their!
update 26 february
withdrall still not processed!!
Editado
há um mês
That's a shame, really. They should at least explain what the delay is caused by so you know. I believe that it is always best to communicate with players regarding this.
Well, I hope it will be soon that you'll get your money.
By the way, how long do you play at this casino? This is your first time withdrawing money from there, right?
há um mês
I play sometime already i saw in my withdrawal that i one of 6 cent was accepted but big one was this
i had only this withdral
Date
06.02.2025, 01:14:39
Amount/Balance,
0.06/0.00
Transaction ID:
631417673
Transaction Type
Withdrawal
Status
Complete
update of my withdrawal nothing solved yet..
Editado
há um mês
It is really unfortunate that our team is not able to intervene yet, but whenever the time comes and there is still no movement whatsoever, we'll do our best to get everything solved.
Just stay patient, please, even though I understand how difficult it must be.🙏
