há 12 meses
I'm aware you already submitted a complaint on our website so there's not much more you can do at this moment. Please, stay patient and I hope it will get resolved. Unfortunately, it usually takes some time.
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888 Casino - discussão geral (página 2)
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há 7 meses
Olá, você sabia que o 888 aceita extrato bancário em formato digital como comprovante de residência (refiro-me ao online do homebanking do banco)? Ou você só aceita em formato papel? Pediram fatura ou extrato bancário sem especificar se era papel ou digital. Infelizmente moro com meus pais e não tenho contas em meu nome. Tenho que enviar esse documento e não quero cometer erros, senão tenho que pedir ao banco que me envie um em papel. desde já, obrigado
Editado pelo autor há 7 meses
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há 7 meses
Usually, as far as I know, the proper format is .pdf. The best thing, though, is always check this kind of information with the casino itself. Try to ask the support, they should be able to answer this kind of questions.
há 5 meses
Boa noite, estou escrevendo para saber como reativar minha conta de jogo. Resumindo, eles desativaram temporariamente minha conta. Posteriormente recebi um e-mail informando que queriam toda a documentação que obviamente forneci. Depois de mais de 1 mês ainda nada.
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há 5 meses
Hi, so do I understand correctly that they closed your account for the time it would take you to pass the verification successfully ? You say that you have provided the documents and you have not yet heard from the casino if everything is okay or if there is still something to be done, is that correct ?
I think if you have been waiting so long, I would file a complaint here on this link and our team will try to investigate and see if something can be done to help you.
I don't think the document check should take that long, so I would definitely go for it.
Let me know how you decide.
há 5 meses
Ele nem me deixa abrir o link que você forneceu. Incapaz de entrar
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há 5 meses
Hello, would you care to send a screenshot, please?
Let the URL of the page and the error be visible. Indeed, it's better to be logged in before you try to submit the complaint.
We will be here for an update. 🙏
há 5 meses
este é o link que me foi enviado para registrar o recall
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há 5 meses
Thank you! Since we have been constantly under DDoS attacks since Friday afternoon, it may be the cause of this issue. Try to create the complaint when you can access the site.
I really think it may be connected. Sadly, not much to do about it. 🙁
Let me know how it goes, please.
há 5 meses
Se você puder me enviar o link porque ele simplesmente não me deixa entrar
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há 5 meses
You may find it in the complaint section, the general one is here 👈
Does it work, please?
há 5 meses
Não, isso também não funciona
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há 5 meses
Please try to clear cookies and cache, perhaps as well, and then try to open the link to file a complaint here.
Let us know if all this will help, please.
há 5 meses
I would love to help you, but for that I need to understand what seems wrong, can you describe the issue or provide a screenshot at least?
In any case, if you're using a mobile device, try also switching to the computer, please. Open the developer's console and provide a screenshot showing the issue when the tab called "console" is clearly visible.
Only in this manner can our tech team identify the issue and its resolution.
I appreciate you taking the time to respond.
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