Hello!
I should get 25% live casino cashback (on every monday get every player, who is request in chat/e-mail), but "administrator decided", i cant get any bonuses in the futute! (no any details)
i closed my account iat this casino, unpolite
Hmm, did the exact same thing happen to you in two casinos? Are they from the same group or how is that possible? In the post I wrote to you in the second casino, I explained how it works. So unfortunately, such things sometimes happen.
Hi Jaro!
Yes:
Rtbet, Myempire (closed my account), Slotpalace (closed ma account), Amunra (closed my account), Posido (there im VIP , and i try to conversation my VIP account manager, what is the problem)
There is similar platform... and connected to my FunId (My FunId is verified too)
Well, but i have got similar platforms, where i can use any bonuses, but now im fustrated and i wont play anywhere after this!
I didnt cheat, or any "wrongdoing", just lost about 4000 EUR in 3 months!
I know, they can decide without any explainison, but... you know a bit interesting!
Regards
Gabor
Yes, I completely understand and I would be frustrated as well. If I wanted to use the bonuses and they denied me access everywhere, i.e. within the same group, I would be upset. I know this can happen when players take bonuses frequently and basically focus on them. I don't know what your case is, but it doesn't have to be exclusively what I'm mentioning.
Anyway, if you want to use bonuses it will probably have to be elsewhere.😥
O cassino não está respondendo e não sei como entrar em contato com o site porque o suporte ao vivo não está funcionando... o que mais posso fazer?
In your case, I would resort to submitting a complaint. We wrote to each other the other day and it doesn't seem quite normal to me that you still have no reply.
You can submit it here on this link and our team will try to assist you.
What do you say?
NÃO JOGUE É UM SCAM!
DEPOSITEI PRIMEIRO COM O MEU CARTÃO E DEPOIS COM O DA MINHA MÃE COM O CONSENTIMENTO DELA, OS DEPÓSITOS FORAM BEM SUCEDIDOS COM OS DOIS CARTÕES, GANHEI 22.000€ NO MOMENTO DO RETIRADO FECHARAM A MINHA CONTA PORQUE NÃO ERA POSSÍVEL DEPÓSITO COM UM CARTÃO QUE NÃO ERA DIREITO PARA MIM, TUDO ISSO REPORTADO NOS TERMOS E CONDIÇÕES.
A PERGUNTA QUE ME FAÇO ENTÃO É POR QUE PARA DEPÓSITOS OS CARTÕES DE OUTROS ESTÃO BEM MAS NA HORA DO SAQUE VOCÊS PEDE AS CONTAS? SE VOCÊ NÃO PODE USAR ISSO, DEVE SER PARA DEPÓSITOS E LEVANTAMENTOS. TAMBÉM ESCREVEM QUE REEMBOLSAM MEU ÚLTIMO DEPÓSITO DE € 100 QUE ERA DO CARTÃO DA MINHA MÃE, MAS NESTE MOMENTO DEVEM REEMBOLSAR QUALQUER DEPÓSITO FEITO A PARTIR DESSE CARTÃO SE NÃO FOR POSSÍVEL USÁ-LO.
É UM SCAM NÃO JOGUE. NO ENTANTO, VOU FORNECER PARA FAZER UM RELATÓRIO POLICIAL TRITE!
Really? 😀😀
Did you use someone others card???
Well you see there is still saying. Play stupid games, win stupid prizes.
OMG this casino seems to be notorious.
Why don't you people but a warning in your front page about this casino that it might not pay and that its untrustworthy?
May I ask if you experienced some issues there?
Hi Jaro!
Yes:
Rtbet, Myempire (closed my account), Slotpalace (closed ma account), Amunra (closed my account), Posido (there im VIP , and i try to conversation my VIP account manager, what is the problem)
There is similar platform... and connected to my FunId (My FunId is verified too)
Well, but i have got similar platforms, where i can use any bonuses, but now im fustrated and i wont play anywhere after this!
I didnt cheat, or any "wrongdoing", just lost about 4000 EUR in 3 months!
I know, they can decide without any explainison, but... you know a bit interesting!
Regards
Gabor
Exatamente a mesma coisa aconteceu comigo. Por decisão do administrador, todos os bônus e conquistas com pontos (muito dinheiro) foram retirados de todos os cassinos daquele grupo (58 cassinos). Fiquei perdido como usuário.
Eles não faziam isso antes, mas agora quando você quer sacar dinheiro eles vão pedir verificação, e é praticamente impossível verificar você mesmo. Eles vão pedir transações de conta bancária e várias fotos. Quando você enviar tudo eles vão dizer que não está correto ou que eles precisam de tempo (aconteceu comigo na funbet) até você se cansar de esperar. Acredite, eles são um golpe.
Exatamente a mesma coisa aconteceu comigo. Por decisão do administrador, todos os bônus e conquistas com pontos (muito dinheiro) foram retirados de todos os cassinos daquele grupo (58 cassinos). Fiquei perdido como usuário.
And the casino didn't tell you anything more about it? I know this happens a lot, but it's mostly in cases where players only take bonuses and deposit a little. I don't know if that was your case, but anyway, if you have enough points left, that's sad.
Have you tried asking the casino if this can be changed or is it a final decision?
Eles não me respondem por e-mail e pelo chat me dizem que não sabem de nada, que é uma decisão da administração.
Quando gastei +10000€ na Frumzi sem fazer nenhum saque (todas perdas), eles me trataram como um rei, com um consultor pessoal. Quando tive alguma sorte na Rtbet e fiz saques de €500 e €800, subi para o nível VIP) acabou. É importante que as pessoas saibam que se eu tiver algum lucro, elas farão todo o possível para impedir que eu seja pago ou volte.
Yes, that's what I hear most often from players, that it's an administrative decision. Anyway, there have been cases where they told the player that they can unlock it under some conditions.
Anyway, whenever you have a problem with a withdrawal at a casino, let us know and we will try to help you. These situations you've outlined still persist?
I tried to close my account in this place by they refused to close it. Yes you read it correct.
They claimed there is not such profile 😀 When I confronted them with a screen from my account....they sent me email back accusing me of having a gambling obsession.
I was like wtf? I have rarely played there because its a shitty casino, I literally said to them look at my account, I had made only TWO 20 e deposits past month. AND THEY ACCUSE ME OF HAVING GAMBLING OBSESSION AND BECAUSE OF THIS REFUSE TO CLOSE MY ACCOUNT!?!?!?.
I have no words....I don't know what to say or do. I have never met a casino that refuses to close an account.
Hello, just a detail if you don't mind: it appears this is a response to Nightshow; if so, please use the reply or quote button, because it is not that obvious without it. Thank you.
Honestly, I do not follow the casino logic either; 40€ is, in my opinion, very far away from "obsession."
I do not recommend using this platform at all. When your balance decreases and you try to use the bonus, they always interrupt your games and push you to make a deposit, even though you still have enough balance.
Many games are unavailable.
I will never return to them again.
I left the place as well for many reason but this was the final straw.
Absolutely horrible to play in there.
They try to force you to make deposits all the time. AND THE STUPID PART? It cancels all autoplay, and you have to like click it away everytime, and you many times accidentally click the "deposit" button that they offer and then you go out of the game too.
MY GOD ! Are they this desperate? Terrible place
Exactly 👍
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