Olá, quando cliquei no link para registrar uma reclamação no cassino amunra
Aconteceu que não consegui escrever na coluna onde queria descrever a minha situação, quando estava escrevendo as letras começaram a desaparecer, então não sei o que está acontecendo. Você pode me ajudar por que isso está acontecendo.
Olá, no link para o tópico de reclamação, as palavras são excluídas imediatamente, por isso não posso descrever minha situação.
Não sei por que não está funcionando
Alguém tem alguma experiência com estímulo.
Well in this case I would recommend to try to delete cookies, alternatively another device and browser. If it's still a problem, be sure to get in touch and we'll try to find out what's going on.
Olá, me vi expulso do cassino amunra porque ao perguntar no chat ao vivo em que ponto foi meu saque, declarei-me viciado em jogos de azar e, neste caso, eles me disseram que eu teria perdido meus ganhos e me expulsaram. Agora digo que joguei todo o meu salário, esperava a vitória de € 500 que fiz com meu próprio dinheiro e não com bônus, o que posso fazer para obter meu saque de volta? Aguardo sua ajuda.
Hey, do I understand correctly that they took all your money for saying you addicted to gambling ? I mean, that doesn't seem like a fair move by the casino.
If this is the case, then I wouldn't hesitate to file a complaint right away where our team will try to investigate and help you.
You can find the link here. ⬅️
Are you in ?
Hello. I also had problems with this casino as soon as I requested a withdrawal. I can't solve this problem for 5 months. since April 2024. Now I filed a complaint here on the site, but I still haven't received a response from the casino. I hope to somehow solve my problem.
I can see that unfortunately, until now, the casino has not been willing to cooperate with your complaint. It is a shame whenever a casino doesn't even try to explain the situation and our team is not able to move forward.
May I ask, though, what exactly the problem is there? Why do they need the residence permit document from you?🤔
I am just trying to better understand the situation, you know.
I also do not understand why they need this document. I provided the casino with many other documents such as a passport, a foreign passport, a driver's license, a bank statement, utility bills. Kazhino simply does not want to pay out money, constantly coming up with new demands. At the same time, the amount that I won from the Casino is 96 euros.
I bet Romi was interested in whether the casino explained the purpose to you. Did they?
No, they didn't explain the situation. It's a really bad situation when a casino asks for a document that they can't provide to avoid paying out. They are probably trying to avoid their obligations this way.
As I can see now, the casino replied in your complaint thread but still did not give the answer to why they need this document if you are not able to get it anymore, as of the reason that you don't need to.🤷♀️
Unfortunately, we need to wait a bit longer to learn how this situation will unfold.
I will surely keep my fingers crossed for the promptest resolution of it.🤞
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