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CasaFórumCasinosCandy Casino - discussão geral

Candy Casino - discussão geral (página 2)

14.142 visualizações 68 respostas |
há 4 anos
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blankaloviscek
há 11 meses

Hello,

I come across this rule already, the way I it many players tent to play completely for free, utilizing for instance daily and weekly free spins only. Such rules are suppossed to prevent that.

From the player's perspective though, I imagine it leaves a very bitter taste. If the casino want to restrict consecutive free bonuses, I'd say the system should prevent player from taking the fourth bonus rather than leaving the player play without any notice. Would that felt better?

But you managet to roll over even the deposit I see, that's cool!

há 11 meses

now Is done and now i know more about their policies &rules. And as you said, no one is telling that, not even support.

blankaloviscek
há 11 meses

And you also help warn others along the way. Do you know what I find extremely unconfortable in gambling these days? Keeping all the rules and limitations in mind. Some bonuses are so complicated that I just do not bother to make additional effort and skip all the promotions completely.

I hope you are much more relaxed with rules 🙂

há 8 meses

filehi can someone maybe explain to me why this page pop up in CANDY CASINO when i want to play,why did i sign up if this is happening?.

há 8 meses

Serious guys if this is happening why dont they warn u before hand,i mean its a total waist,i mean 1st u exited for its a new platform exiting things can happen but afterwards a total turnoff lol.

MakwaaN
há 8 meses

According to our information, players from your country are accepted at this casino.

Does this show only when trying to play some particular game, perhaps? 🤔

há 2 meses

BEWARE

I won 8500€ from candy casino where they only paid 800€ where there were also problems. So I took a deposit bonus where there was a win cap I wagered this amount almost 4000€ and tried to make a withdrawal and I had to wait for the documents to be approved for almost 2 weeks and I played there every day and won 8500€ in total and I made a withdrawal and I was looking forward to it and I started asking about the money and they said I would only get 800€ wow the casino took 7700€ for its own expenses I asked about this many times and the answer was to wait then came the day when I thought I would get money they announced that I would get 400€ because they have problems with payments and said it would be another 5 days before this 400€ comes. The operation of this casino is absolutely fucked up I took pictures of these conversations and withdrawals that I had made I hope someone would close down the operation of these scammers.

há 2 meses

I won but the casino didn't pay the money and then they accepted €800 from which I only got €400 when there are problems with the payments €7700 were lost to the devil's Sahara

file
Kikke
há 2 meses

So, to understand this whole thing better. You played with the bonus, and you successfully finished the wagering, right?

Was the money transferred from bonus money to real money balance before you continued playing with the money won from the bonus and won the 8500€?

I am asking because if you had finished the wagering and the money was in a real money balance, then you should receive the whole balance and not just the money the casino said that you are entitled to.

Please try to explain the whole matter well to us so our complaint team can understand it better and help you according to that.

há 2 meses

Olá, a aposta foi totalmente bem-sucedida e eu tinha dinheiro real, provavelmente € 600 no início, tentei sacar, mas eles queriam os documentos, que eu coloquei e joguei com esse dinheiro por provavelmente 2 semanas, que ganhei, € 8.500, mas não consegui € 800, dos quais eles só me pagaram € 400, posso postar fotos de todos os depósitos e saques. Para que você possa ver. E esse dinheiro veio para mim após a aposta para ser sacado, ou seja, o dinheiro veio para mim como um saldo real, com o qual continuei jogando, fiz um saque de € 6.500 e outros € 1.500 e deixei € 500 para o jogo jogar, e então aconteceu que o saque foi de € 800 e todo o outro dinheiro foi perdido, ou seja, perdi € 7.700 de dinheiro.

Editado
Traduzido automaticamente:
Romi
há 2 meses

Como posso lhe enviar fotos desses elevadores para que você entenda o que quero dizer?

Traduzido automaticamente:
Romi
há 2 meses

Sim, o bônus foi apostado com sucesso e então fiquei com um saldo real de € 600, com o qual continuei jogando.

Traduzido automaticamente:
Kikke
há 2 meses

I understand now.

Please know that you don't need to send any pictures here; just wait for your complaint to move forward, and whenever needed, your complaint resolver will ask you to provide those.

From your description it seems to me like there could have been some mistake made, though, but we have to wait and see how everything will unfold.

Please stay patient.

Romi
há 2 meses

Mandei um e-mail para o Tom, que está aqui para cuidar dessas coisas, e enviei uma captura de tela. Acho que eles realmente trapacearam e levaram o dinheiro para a própria conta.

Traduzido automaticamente:
Kikke
há 2 meses

Let's try not to make any assumptions yet, please. What do you say?

Our complaint team will investigate it thoroughly, and hopefully soon we'll learn more.

há 2 meses

Eu não gostaria de ficar negativo se tivesse perdido essa quantia. O cassino ficaria feliz, mas agora eu ganhei, então esse é o dinheiro grátis que eu poderia ter sacado. Continuei jogando e ganhei, então o cassino calculou que eu só receberia € 800 por isso. Esse dinheiro é muito.

Editado
Traduzido automaticamente:
Kikke
há 2 meses

It is not that easy, you know. The gameplay has to be checked, and also how the money appears in the casino account. If they have it well set up or it is confusing, then also they mess up.

You know what I mean?

Let's see how it will go.

há 2 meses

O que me surpreende é que o saldo estava disponível para saque ou jogo. E eu consegui jogar por duas semanas antes de todos os saques serem aprovados, e então fiz um saque de €8000, recebi €800 e fiquei com €500 para o jogo, e todo o dinheiro simplesmente desapareceu.

Traduzido automaticamente:
Kikke
há 2 meses

So, do I understand correctly that the money was already in the real money balance?

Romi
há 2 meses

Sim

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