há 2 anos
Se desejar discutir algo relacionado com Jackbit Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
Jackbit Casino - discussão geral
há 2 anos
Comecei a jogar neste site na sexta-feira, depositei com criptomoeda para ser preciso bnb, paguei cerca de um valor de 500 € e agora estou com cerca de 1400 € Saldo, há 2 dias estou tentando sacar, mas a mensagem de moeda não suportada é perpetuamente exibido, a assistência diz que é um problema geral que será resolvido o mais rápido possível, receberei informações por e-mail ... 48 horas e ninguém ouviu, começo a cheirar ... aconteceu com alguém senão?
Traduzido automaticamente:
há 2 anos
Hello,
I'm sorry, this truly seems like a general problem to me. Hard to guess how long the solution will take. Try to be patient, please.
Since there are no complaints submitted against this casino yet, I can't advise.
Let us know when something changes. 🙏
há 2 anos
Consegui retirar hoje de manhã do pc... sinceramente não sei se o problema era só em dispositivos móveis, poderiam ter me dito, está em status de processamento te atualizo se me pagarem...
Traduzido automaticamente:
há 2 anos
Hello,
that is pretty interesting, thank you for letting us know. Now I'm wondering whether the casino even knows about the possibility of submitting the withdrawal using the PC version.
Anyway, hoping that this was the last issue and you'll get your winnings soon. 🤞
há 2 anos
Confirmo que recebi os ganhos
Traduzido automaticamente:
há 2 anos
Awesome! Thank you for such positive news 🙂.
What are you going to do now that you know that the withdrawal works at least on PC...?
há 2 anos
Continuarei a jogar no site porque as criptomoedas podem ser usadas e tem uma boa oferta de horários e mercados desportivos...
Traduzido automaticamente:
há 2 anos
Sounds quite good 🙂 In this case, I wish you only the best of luck.
Come check on us sometimes, I'd like to hear if you notice some improvements in the meantime in the casino.🤔
há 2 anos
Hello Cryptominers2017,
We are glad that you have received your funds successfully. We had an issue regarding BNB currency and now it is all fixed. Wish you the best experience at our casino
Regards,
2
caiods20221
há 2 anos
Sim, mas apenas na versão desktop do site, não no celular (iPhone 13, Safari)
Traduzido automaticamente:
há um ano
Depósito sem bónus , ganhos 7000 euros retirada . Rápida .
recomendo está a ir no bom caminho .
há um ano
Hello there,
so the KYC is smooth either, right?
Anyway, I believe I have never asked you before, so do you usually play without any bonus?
há um ano
Olá Radka ,
sim o Kyc é rápido embora eu tenha um conselho .
Em todos os casinos sem excepção ,
envio os documentos para verificação , não jogue enquanto não estiver verificado .
Faça saber isso ao casino , e eles vão ser muito mais rápidos .
Funciona com todos .
1
há um ano
Hi Valter,
this is a bit of excellent advice I'd say. 👍
Sadly I can recall few players saying that not every casino accepts that, but it's always good to ask!🙂
há um ano
Olá Radka ,
Entendo que um casino que não aceite isso não estará de boa fé .
Pois se hoje vamos a um casino antes de entrar temos que apresentar a identificação , o modelo deveria ser assim evitaria muitas reclamações de KYC .
Eu há muito tempo que faço assim .
As vezes até abro a conta e nem envio nada e é o casino que envia constantemente emails , a pedir que conclua o registo enviando os documentos .
há um ano
I guess that tons of players who wish to play immediately after the first deposit would disagree. Me? I like the idea.
Casinos remind you of the registration so you come back and play 🙂, I believe that registration and verification are not the same things.
há um ano
Olá Radka ,
acredite que todos os casinos de boa fé verificam sem depósito algum .
Pois uma coisa não tem influência directa com outra .
Logo que entra na conta após o registro eles conseguem rastrear , seu telemóvel .
A verdade é que muitas casinos e não são poucos , muitos jogadores abrem conta da mulher , Irmao , amigo etc , porque não leem os T&Cs.
E fazem muitas vezes sem maldade nenhuma , nestes casos pode depositar o que quiser , o casino nunca vai declarar que você tem várias contas . Pode gastar
50 mil euros . O casino e qualquer um ,
não dizem nada .
Pior é se você deposita e ganha , aí , todos os argumentos são utilizados .
Por isso os Parabéns do casino por sua vitória !
Será que são sinceros , acredito que não 👎! 😀😀😀
Editado pelo autor há um ano
há um ano
Hi Valter.
Well, I read complaints every single day of the week, hence I can't agree with you ultimately.
My general experience is different when it comes to registration, verification, and even for breaching the multiple accounts rule.
The casinos don't want to delay players from playing or depositing so they even allow people to play even if the deposit is still "in progress" because every transaction takes a couple of hours, or a few days in case of bank transfer, another delay would be the full KYC right from the beginning - not very popular for the casinos, since they normally verify only players that had actually won and submitted the withdrawal.
The registration is set to be as quick as possible too, because the player may lose interest to play in the casino if the initial registration seems to be "complicated". Some casinos award players for email and phone verification to make sure that players will go through it. On the other hand, some casinos only ask for phone verification only in case of withdrawal.
The verification can be quite different in casinos licensed by MGA and in casinos licensed elsewhere, this is another factor to be considered, the next one should be the country of residence of the player, which can affect the verification too.
Would be nice if all players must go through the verification first yes, but even now, when this is not a standard, lots of players still prefer crypto casinos and anonymous casinos to avoid verification at all.
I'll leave the rest for next time. 🙂
Stay well.
há um ano
I made a deposit via BTC on Saturday. After it was confirmed on the blockchain but still wasn't posted to my account, I contacted support. They had me send the details of the transaction, which I provided. Sent proof of where I bought/sent it to the address they provided me. I feel like that is all easily and quickly verifiable, though correct me if I am wrong.
After a few minutes, I was told that my support request had been Escalated to another team, and that this other team would soon contact me and resolve the issue of my missing deposit. Obviously, since I'm here complaining, that was not the case. I've logged in on their casino once per day, rehashed my support appeal, and I receive the same response...the Escalators will take care of the Escalated and all I can do is wait for the Escalation to Escalate.
Six days later, the Escalatarians have yet to contact me and my deposit is still not reflected in my account balance.
Seems like they have a good rep...ive told the support people who are willing to speak to me (some just straight up pull the 'i said good day sir!' bit on me) that I know it wasn't their fault or whatever...but that I am still going to ask them about my deposit once per day to remind them that I am still here and still want to be compensated in some manner. Perhaps with a shiny new Escalade?
I told them that it is easily proven with what I have provided them that I did indeed make the deposit, and asked if they could just give me free spins on a game for roughly the amount of my deposit. No dice...which is odd for a casino....seems like they'd have dice.
Anyways, my general feeling about this issue is that my missing deposit simply is not important to them. As I stated, it was not a large deposit, so they probably think that, if they wait long enough, I'll go away...and when I go away, it will be no big loss.
I sincerely don't think my deposit going missing was anything purposeful or done out of greed or malice, but I do feel that the number of days and complete lack of communication on the matter are signs of either (1) a lack of give a f&#% or (2) a lack of competence...although I suppose it could be a combination of the two.
