há 2 anos
Thank you so much for all your help amd advice. I have sent your correspondence to both the casino and my bank.
1
Jupi Casino - discussão geral (página 11)
Apagado
Postado por dmr1 foi apagado
há 2 anos
Well I wouldn't hold my breath to be honest. I've emailed the email address u gave me to the regulator and heard nothing. Don't kn if its true or not but also heard the curaco gaming authorities are nowhere near as strict as the gambling commissioner. So whether they'll even bother replying I don't know. But thank you and I'll let you know.
Apagado
Postado por dmr1 foi apagado
há um ano
I received notification from my bank today sure seems like they don't even want to investigate. They have said that the charge back team will look into it but I just get the feeling that they'll be nothing come from it. Very disheartening. See attachment 
Apagado
Postado por dmr1 foi apagado
há um ano
To be perfectly honest the Curacao gaming license providers are not well known for their immediate or constructive responses - in general.
I can easily imagine that you will be ignored or receive something similar as you did from the casino... 🤯
Nevertheless, I'll wait for any update on this subject.
há um ano
Yea well I'm not giving up without a fight. It's disgusting the way they treat people. You'd wonder has anyone actually managed to withdraw from jupi casino.
há um ano
I checked recently resolved complaints, some players were paid after - you can browse through the complaints as well here.
I would still recommend playing only in casinos with the least good reputation, this casino is on the opposite side of the spectrum 🙁.
1
há um ano
I also used a prepaid debit card to deposit money to this company and within less than a week they were able to give me the merchant used which was 7372 which is for dating and escort services. Please see their emailed sent. I have sent this to my bank. I am furious that for 2 months they have fobbed me off by saying its not a banking matter. How is a serious breach and violation not a banking issue. I have a window of 60 days to make the chargeback claim and I am almost upon it. Twice I submitted 2 dispute online forms for a chargeback and it was returned as unsuccessful twice despite all the information they asked for being submitted.
I have had such a headache and to be treated like this by your own bank. Whom I've been with for over 10 years is almost worse than what was done here. Please see attachment and thank you for your help. You guys are great.
Lisa
Apagado
Postado por dmr1 foi apagado
há um ano
I have a headache with my bank they very rarely send correspondence in relation to this
Apagado
Postado por dmr1 foi apagado
há um ano
Did you manage to get verified and get your money out?
