há 6 meses
Se desejar discutir algo relacionado com Lucky Ones Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
Lucky Ones Casino - discussão geral
há 6 meses
Great casino to play anyway waiting on my first withdrawl now
há 6 meses
May I ask if your account is fully verified at this casino? I hope you will be able to get your payment soon. What payment method have you used anyway?
Surely keep us informed about the withdrawal.
há 6 meses
Agora também estou aguardando meu primeiro pagamento, estou totalmente verificado, reivindiquei o pacote de boas-vindas 1 e pude apostar e solicitar € 150 seguindo todas as regras do cassino, isso foi há 24 horas e até agora nenhuma confirmação ou rejeição, o suporte diz que devo esperar, assim que acontecer alguma coisa postarei uma atualização.
Nome de usuário: Majestic69
Forma de pagamento: Visa/Mastercard
Data de pagamento: 03.06.2024 11h52
Traduzido automaticamente:
há 6 meses
Atualização: acabei de receber o pagamento com sucesso.
Eles cumpriram o prazo de 24 horas e tudo correu bem.
Traduzido automaticamente:
há 6 meses
Yeah I have received 1 1500 payment but am still waiting on the other 1500 payment that’s due to me selecting different payment methods guys selects bank transfer MiFinity you’ll get the payment 24 hours after approval the wire bank transfer method is taking ages my curiosity was all atoeast I’ve got one of the withdrawals so far
há 6 meses
Atualização: acabei de receber o pagamento com sucesso.
Eles cumpriram o prazo de 24 horas e tudo correu bem.
Traduzido automaticamente:
há 6 meses
This is really great, right? I am glad to hear this kind of news.
What about writing a review about this experience? It could help others as well. Here's the link if you wish to do so.😉
há 6 meses
Yeah I have received 1 1500 payment but am still waiting on the other 1500 payment that’s due to me selecting different payment methods guys selects bank transfer MiFinity you’ll get the payment 24 hours after approval the wire bank transfer method is taking ages my curiosity was all atoeast I’ve got one of the withdrawals so far
há 6 meses
What was the reason for changing the payment method, if I may? Or just to try?🤔🙂
Hopefully, you will be able to get your money soon.
há 6 meses
Have been ripped off 2200 from this casino they have stolen the money from my playing account after rejecting my withdrawal. I had been asked to be verified with all my identification documents which i have sent to them. They now have all of my identification and personal details which they have fully verified me to allow my 2 withdrawals of 2200 and 300. They said i was fully verified. So I had 2 withdrawals 2 nights in a row. After playing for an hour or more each night and playing down all bonus amounts and making sure all amounts were withdrawalable and no amounts left were withheld by bonuses.
They have taken the 2200 out of my account and only left the 300 saying there was a cap on my winnings and I can only withdraw 300.
This is lies as I checked the terms for this and it is 5000 cap. I am getting a solicitor as they will not answer my emails. They have illegally stolen my winnings.
há 6 meses
I am really sorry about the inconvenience you experienced at this casino. If you'd like some help from our complaint team, please feel free to submit a complaint by using this link. Let us know, please, if you need any assistance.
há 6 meses
I have submitted my complaint and all details. Thank you.
há 6 meses
Hello there. I saw your complaint, well done. Let's see how it goes there. Please keep us updated.
há 3 meses
Eu li principalmente coisas positivas sobre este cassino e não consigo entender nada. Só tive experiências muito negativas neste cassino. Não posso falar sobre sorte ou mesmo um pagamento, isso nunca aconteceu comigo, não importa qual slot eu joguei e qual aposta eu fiz. Mesmo com apostas baixas, o dinheiro acabou em pouco tempo.
Proteção ao jogador é uma palavra estrangeira aqui. Não sei quantas vezes pedi a este cassino para bloquear permanentemente minha conta. Eles nunca responderam. Eles simplesmente desativaram minha conta e eu sempre poderia reativá-la, como depositar e perder dinheiro. Isso é realmente uma fraude porque eu deixei claro para o cassino muitas vezes de várias maneiras que eu não deveria jogar, mas o cassino não se importa nem um pouco. O principal é que o dinheiro flui, eles não se importam com o que acontece com o jogador. Espero muito que esses provedores pervertidos com a licença de Curaçao sejam finalmente bloqueados completamente na Alemanha. Aposto que todos os cassinos teriam que registrar perdas bem altas. Gostaria que todos os cassinos Dama desaparecessem de cena para sempre!
Editado pelo autor há 3 meses
Traduzido automaticamente:
há 3 meses
Hey there,
Let's put the slots aside, even though I understand it is still a concern for you. I would like to focus on what you described regarding the account closures.
The way I see it, you have informed them you're struggling with gambling addiction, yet despite your efforts to close your account permanently, the casino didn't even reach to you, and as a result, your account was ready to be activated each time. Correct me if I'm wrong, please.
This is most likely a serious failure. Would you care to submit a complaint regarding this whole account closure situation, please? Our specialist should really look into it; your evidence will play the most important part. If you agree with my suggestion, visit this page 👈. It explains why and how we resolve player issues.
The option to submit one is located right here 👈
I hope you will help us investigate the casino's practices, though the decision is completely up to you, of course.
Editado pelo autor há 3 meses
há uma semana
I need much needed assistance please regarding my succesfully verified accepted and approved available for withdrawal funds ($4700) I'm still waiting to receive payment since being approved on (29/11/24) and then received email on (3/12/24) confirming successful Cashout Withdrawal payment which was rejected suddenly for some unexplained reason on (10/12/23) and (reversal) returned) back into my LUCKYONES casino account from bank provider.... But before I could re submit & cashout my available withdrawable funds ($4700) to my recommended and accepted bank account provider my casino account was closed preventing me from accessing my account to recover my available withdrawable funds and claim my already existing approved succesful cashout payment and im still waiting for this issue to be resolved and outstanding payment to be paid into my bank account
há uma semana
Hi, that's quite a tricky situation.
Did the casino tell you why they closed your account? It seems like total nonsense to me if you wanted to enter your withdrawal again.
Do I understand correctly that the bank returned the withdrawal or the casino reversed the withdrawal? Was it your first withdrawal at the casino?
Anyway, I noticed that you managed to open a complaint, so our team will take a look at what could have caused this issue.
Hopefully, they'll be able to figure it out and you'll be able to get your money out.
If you have anything new, don't hesitate to let us know.
há uma semana
Hello mate, Yes for some ridiculous reason my Casino account was "CLOSED" due to getting a " set self exclusion placed on me" whilst I was still awaiting to be paid my available winning withdrawable funds since having payment verified reviewed accepted and approved for successful Cashout Payment processed and confirmed on (3/12/24) only to be for some unknown reason was rejected by bank provider on(10/12/24) to be reversed back to my casino account on (13/12/24) for me to re-submit same successful withdrawal as the existing, approved cashouts I still havent received and now I can't believe the lack of assistance and customer support I'm getting, while trying to resolve this matter and recover my available withdrawable funds to be processed and paid back into my bank account provider which is the exact same Banking method I used to withdrawal and receive my successful $800 cashout payment on (18/10/24)... I just can't understand why my approved and successfully confirmed Cashout Payment still hasn't been processed to my bank account and why this issue has not been resolved when my casino account game play and any bonus history and proof of all my accumulated winnings and available funds plus I have saved all screenshots required to verify my succesfully approved by emails received confirming processed Cashout Payment for available withdrawal
há uma semana
Well, it's a mystery. When the money was rejected by the bank provider, I would probably look for the reason. Because this way it seems to me that the casino probably didn't have much to do with it. Is that where you asked what could have happened?
Then I don't really understand what happened next and that you couldn't make another withdrawal, but that's what our team is here to find out if the casino can't give you a relevant answer.
Obviously we will have to wait for the result.
