há 2 anos
JASWIV LOVES NATIONALCASINO!
TAILORED FOR THE HIGHROLLER, BONUSES ARE FEW, AND THEY WILL CUT YOU OFF AT 30% BONUS RATIO, BUT YOUR VIP HOST CAN SORT YOU OUT!
LOVE IT!
JASWIV
National Casino - discussão geral (página 3)
há 2 anos
We found their terms and condition very unfair, so I'd be careful there.
https://casino.guru/national-casino-review#tab=js-tab-reputation
há 2 anos
Não que me paga o meu dinheiro
há 2 anos
Hello,
I'm sorry, do you need help?
há um ano
casino very good. I made deposit 20e with 2nd deposit 50%•
played slot netent 2e peer spin.
i win 500e , made a wager, made cashout and sent veryfication documents.
2 hours and money in mifynity
wallet, without contact live chat .
no problem with veryfication and cashout.
and dont know why casino reputation is no good.
há um ano
Problemas com sua conta, recursos de jogo responsável ou qualquer outra coisa, sinta-se à vontade para fazê-lo aqui.
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há um ano
casino very good. I made deposit 20e with 2nd deposit 50%•
played slot netent 2e peer spin.
i win 500e , made a wager, made cashout and sent veryfication documents.
2 hours and money in mifynity
wallet, without contact live chat .
no problem with veryfication and cashout.
and dont know why casino reputation is no good.
há um ano
Hello,
it sounds really good. Are you a big fan of Netent games, I wonder.
I believe you have already submitted a user review, so feel free to send us even a positive one 🙂.
Apagado
há um ano
estão me pedindo um cartao que segundo eles foi feito no cartao de crédito no dia 06/01/2022 ao qual não consta em meu histórico se transação. Todas as transações feita nesse sia foi através se pix. Estao 
recusando minha retirada
josiel200@hotmail.com
josiel Floriano
há um ano
I can see that you submitted the complaint, so I'm eager to learn more as soon as it's reviewed.
The way I see it now, the casino asks you for proof of deposit you have never made, and due to that your withdrawal is blocked, am I correct, please?
Well, the complaint was a good think to do, I guess
há um ano
Boa noite. Fiz um depósito no cassino nacional e vi que seus jogos não são suportados na Grécia. Saquei esse dinheiro e eles me enviaram documentos de identificação. Entro para fazê-los e não aceita em formato pdf, também o e-mail que respondi a eles para me ajudar não está disponível. O que posso fazer;; Obrigado
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há um ano
Hello,
You deposited in the casino to find out that some games (surely casinos with greek language availability will provide some games for players from your country, and it is based on the game providers) are not available to you, right?
Then it seems you started the verification and are now struggling with a certain document.
Can you explain which document seems to be wrongly provided? I find it very interesting that the .pdf format is restricted, though. Normally, it's the only allowed format.
But I check the rules and you are supposed to upload screenshots, instead - check point 8:
"11. KYC AND VERIFICATION:
Provide your KYC procedures
1. All Players should be over the legal age (18+)
2. List of required documents in order for players to pass verification process:
Photo of an identity document
Photo or screenshot of the payment system
Photo or screenshot of a document confirming the current address of residence (not older than 3 months)
3. In some cases we require additional proof - proof of funds (to make sure player uses his/her own money when gamble at our site)
4. The documents quoted hereinabove can be requested when player reaches certain sum of deposit/withdrawal and when we suspect player in fraudulent activity
5. We also check player's bets for possible violations. In case we are not sure about the legality of the winning credited we contact provider and check those bets with them
6. To prevent the possible fake/untrustful usage of the ID verification process, we check documents for any signs of editing, if necessary request selfie with ID to make sure the document belongs to the exact person who registered on the website
In case we have strong suspicions and unsure whether the document is valid or not we contact anti-fraud department via email
7. The player should upload documents to the "Document verification" tab in his/her account
8. Document verification criteria:
Photo of an identity document: all data (name, date of birth, citizenship) completely coincide with the data in Player’s details, the document is valid, with a photograph.
As a rule, a passport, ID, driver’s license is suitable for identification.
Photo or screenshot of the payment system: all data completely coincides with the data in Payment systems debts. Scanned copies are not accepted as confirmation
9. Additional documents:
Selfies with an identity document
Proof of wealth
Proof of funds
10. A photo or a screenshot of a document confirming the current address of residence: the data (name, address of residence + date of issue of the document) coincides with the data in Player’s details. To confirm the address, a utility bill / bank statement / payment for mobile services is acceptable / photo of registration from the passport is acceptable for players from the CIS. The document must be no older than 90 days (3 months).
11. Selfies with an identity document: it is desirable that the player’s hands are visible, a thorough check for editing / photoshop. Optionally, a selfie can be requested with an identity document + a sheet of paper on which the name of the casino and the current date are written. In this case, it's preferable for the inscription to be on a sheet of squared paper rather than plain.
Proof of wealth: a document confirming the welfare of the player.
Proof of funds: a document confirming the receipt of funds to the payment system.
Let me know how it went, I'll try to help
há um ano
Hello,
please check the rules, I find point number 8 saying:
"8. Document verification criteria:
Photo of an identity document: all data (name, date of birth, citizenship) completely coincide with the data in Player’s details, the document is valid, with a photograph.
As a rule, a passport, ID, driver’s license is suitable for identification.
Photo or screenshot of the payment system: all data completely coincides with the data in Payment systems debts. Scanned copies are not accepted as confirmation"
I'd say that you should upload photos or screenshots instead. Try that and let me know.
há um ano
Este casino não fez o pagamento. Venho desta forma informar a minha extrema preocupação em relação ao meu pedido de levantamento no National Casino. No dia 30 de janeiro de 2023, solicitei o levantamento de € 670 da minha conta no National Casino, no entanto, após verificar minha conta Skrill, notei que o levantamento ainda não foi processado. Para comprovar minha reclamação, anexei um extrato completo e detalhado da minha conta Skrill, que mostra claramente que não houve transações processadas no valor de € 670, contactei a Skrill e fui informado de que a transferência solicitada em 30 de Janeiro foi revertida por motivos alheios a Skrill.
O apoio ao cliente do NationalCasino envia apenas respostas automáticas e não pagam aquilo que me devem.
Muito cuidado com este casino
Atenciosamente,
Carlos Guedes
há um ano
Hey there.
I'd like to start from the beginning. So, allow me a few questions. Have you ever withdrawn from this casino before? If you haven't, have you at least passed the verification yet?
Such a delay is huge, and I'd like to understand what's causing it.
há 11 meses
Perdi 300 euros hoje. É surpreendente, mas não houve um giro grátis...especialmente porque antes disso havia muitos problemas para solicitar um saque..Realmente muito estranho o que eles pediram para fazer um saque. Não aconselho ninguém a investir neste casino..O suporte também é muito péssimo..
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há 11 meses
Hello.
I would say it makes sense that free-spins luck dries off eventually, nothing lasts forever. It's gambling.
But it is sad to hear that support is terrible. Can you mention some examples, perhaps?
Is it somehow related to complicated verification? I think other players would appreciate other details.
há 11 meses
Olá Radka...
Com 300 rodadas, acho que 1 rodada grátis seria concebível. Comprei 10 rodadas. Ganhei 140 euros nas rodadas grátis. Veja bem, eu comprei as rodadas grátis. Isso significa que apostei 1 euro cerca de 350 vezes e ganhei um pouco mais de 60 euros... isso é muito surpreendente...
Durante a verificação depositei 25 euros e 30 euros uma vez. Durante a verificação queriam apenas ver o depósito de 30 euros da minha conta e não os 25 euros.. Está tudo no depósito de 25 euros (o meu nome, valor e o IBAN e a quem paguei). Para ser sincero, prefiro jogar no Crazgames Casino ou no Ricardo Casino.
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há 11 meses
Hello Chris1979,
I will respect your opinion, just imagine that my latest test consisted of 10 sessions in which I bought free spins and only two gained me real winnings (the amount won was higher than the bet amount), yet the actual outcome was a slight loss. 🙂
What should I say? It happens.
I still do not fully understand the verification issue. You deposited twice during the verification, what was the trouble about? Can you specify?
há 11 meses
O problema é que têm o comprovativo de um depósito de 30 euros de que esses 30 euros foram depositados no seu casino. Mas como não consta o nome no meu extrato de conta (apenas o meu Iban) não aceitam este documento.
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