há um ano
nicely said and thanks for sharing!
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PrimaPlay Casino - discussão geral (página 2)
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A mim fizeram o mesmo, e de seguida roubaram-me todo o dinheiro que tinha na conta, não passam de um bando de ladrões
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Hi, since the same thing happened to you, I think there is nothing to wait for and I would recommend to file a complaint here on this link: https://casino.guru/complaints/all
However, how did you violate the max bet ? Did the casino just show you some excel ? Or was your case specific ?
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We shouldn't have to fight to get our winnings PERIOD!! Especially when we go above and beyond to play by their ridiculous terms and conditions. It seems like those of us that do....will end up being declined over a made up rule or a situation that is blatantly false like the one they denied me for (see above original post). After several attempts to prove them wrong they simply stopped replying to my messages and even ignored Casino Guru's requests as they did try to assist me after I submitted a formal complaint, which I am very grateful for. If this doesn't scream GUILT in itself then I don't know what else does. Unfortunately online gambling isn't regulated by any government entities so holding them responsible or trying to sue them gets you absolutely nowhere but broke. It's a sad situation so the only thing we can do as players is to complain on every available review platform to warn others in the hopes that these crooks go broke because nobody frequents their sites. Hopefully something gets put into place in the near future that will regulate these assholes and shut them down when they violate its' players rights. I wish you all the best of luck and PLEASE PLEASE take the time to research these gambling sites and take every complaint seriously when you do vet them. The odds are stacked against us enough in this viscous world...we HAVE to to our homework thoroughly to protect ourselves.
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I agree 100% that it's always a good idea to do your research on a casino, because a player can learn a lot before depositing somewhere.
However, I am very sorry that your complaint and the whole case turned out the way it did and the casino did not respond. Satisfaction in the form of black points is obviously not enough, but it is at least something if the player will also go through complaints.
I would really wish that such a case would not happen to you, because it is certainly not pleasant to have to deal with such worries and not to get the money you deserve on top of that.
I wish you the best of luck for the future and I hope that you will do well.
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