há um ano
Fujam dos cassinos desta empresas ,pra receber é uma eternidade, verificação é um sacrifício,fazem de tudo pra não te pagar.
Rolling Slots Casino - discussão geral (página 2)
há um ano
Are you specifically referring to the Rolling Slots Casino? 🤔
há um ano
Pedi saque e não me avisam mais nada...
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há um ano
Hi friend,
Please note that since you have cancelled your withdrawal request by your own in non-working hours of our Financial Department, they have been postponed.
As I can see, tomorrow your first withdraw will be processed.
há um ano
Espero que amanhã possamos ver o dinheiro... e então descobrir quanto tempo levará para concluir as retiradas... e ficarei feliz em fazer uma avaliação positiva do site. Eu não teria motivos se está tudo ok para escrever uma coisa por outra....na verdade se eu ver a desistência em breve colocarei uma crítica positiva em outros blogs...
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há um ano
Experiência negativa para este site, não consigo retirar o dinheiro, eles exigem documentação excessiva, apesar de enviar para eles, eles continuam pedindo exatamente as mesmas coisas, escrevi para assistência, mas sem resposta, golpistas !!
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há um ano
Vcs tem que ler as críticas antes de depositar este Casino é péssimo ,fujam deste Casino e dos outros deles.
há um ano
Dear Marco399890,
We apologize for any frustration you've experienced with our withdrawal process. We understand that the verification requirements and requests for documentation can sometimes seem excessive. However, please allow us to provide some context to clarify the situation.
As a regulated online casino, we are obligated to adhere to strict Anti-Money Laundering (AML) policies and procedures. These measures are in place to ensure the security and integrity of our platform and to prevent any potential fraudulent activities. The requested documentation, such as proof of address and other essential information, are standard industry practices mandated by regulatory authorities.
Upon reviewing your account, we found that there were certain standard documents that were not provided. We understand that this might have caused frustration, and for that, we sincerely apologize. To streamline the process and ensure clarity, our finance team sends different emails with added details and underlined information to highlight the areas that require your attention.
We take your feedback seriously, and we are committed to improving our communication and processes to provide a smoother experience for all our users. We encourage you to reply to the emails sent by our finance team with the requested documentation and information. Rest assured, once the verification process is complete, you will be able to withdraw your funds without any further hindrance.
If you have any further questions or concerns, please do not hesitate to reach out to our customer support team. We value your patronage and aim to address your concerns promptly.
Thank you for your understanding and cooperation.
Best regards,
Rolling Slots Support Team.
há um ano
Dear Caniggia2021,
We appreciate your feedback and take every comment seriously to improve our services. However, we would like to address your concerns and provide accurate information about your experience with us.
Upon reviewing your account, we found that you have not placed any withdrawal requests on our site. It appears that there might be a misunderstanding or confusion with another casino, as you mentioned running away from "this Casino and their others." We want to clarify that we are a separate entity and not affiliated with the casino you mentioned, upon your closure request (Burning Bet).
It's essential to ensure that the feedback and reviews you encounter are related to the correct casino and reflect accurate experiences. We value transparency and strive to maintain a high level of customer satisfaction.
If you have any further questions or if there's anything we can assist you with regarding your account or any aspect of our services, please don't hesitate to reach out to our support team. We are here to help and ensure that your experience with us is positive and enjoyable.
Thank you for considering our response, and we look forward to the opportunity to serve you better.
Best regards,
Rolling Slots Support Team.
há um ano
Conta finalmente verificada com sucesso, agora aguardando o processamento da retirada
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1
há um ano
A galera do cassino é uma farsa, meu saldo chegou a 1200, retirei 500 tanto quanto permite, e já faz dias que eles não enviam nenhum e-mail ou qualquer notificação de que foi feito um pedido de saque... e também o a mesma coisa acontece com a identificação... uma pena no começo parecia um cassino muito bom com uma boa interface, mas no final não...
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há um ano
Dear Achilla,
It's true that in order to withdraw funds, players are required to pass our verification process. We understand that you initiated a withdrawal, but we noticed that you didn't provide all the requested documents for verification. Our KYC department reached out to you to complete this process, but we have not received the necessary documents from your end.
Without the verification, we are unable to process your withdrawal. It's essential for us to ensure the safety and security of all our players' accounts and to prevent any potential fraudulent activities. We appreciate your cooperation in completing the KYC process as soon as possible, so we can guarantee quick and easy withdrawals and provide a smooth gaming experience.
If you have any further concerns or questions, please feel free to reach out to our support team, who will be happy to assist you.
Thank you for your understanding and patience.
Best regards,
Rolling Slots Support Team.
há um ano
Carreguei os documentos duas vezes e não recebi um e-mail confirmando que os documentos estão em processo de processamento...e depois de alguns dias recebo um e-mail dizendo que não há documentos suficientes...não importa, vou tentar uma terceira vez e veremos. .
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há um ano
Hi, I'm sorry to hear that you're having problems, but as I can see, the casino is trying to help and has outlined where the problem is. So when you upload the documents, could you let us know how it went and if you managed to pass the verification successfully ?
há 10 meses
Aquila, você resolveu?
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há 10 meses
Bomber, eles pagaram você?
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há 10 meses
Hello, do you also have a problem when you ask players if they solved their cases ? If so what is it about ? Can you say a little more ?
há 10 meses
Hello,
Do you need any assistance from us?
há 10 meses
Olá pessoal, por favor não brinquem.
Vá para outros provedores de cassino.
Tenho uma experiência muito má com rollingslots, a minha conta foi bloqueada porque queria pagar 2.200 euros.
Isso é uma farsa, esses provedores são verdadeiros golpistas.
Não desperdice seu dinheiro se você pagar em slots rolantes, é uma vergonha para o seu dinheiro
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há 10 meses
Dear galatalimuri,
We understand your frustration regarding your recent experience. We would like to address your concerns and shed light on the situation.
After a thorough review of the case, it was revealed that, your account failed the verification process. Therefore, the account was disabled in accordance with our AML procedures.
We sincerely apologize for any inconvenience this situation may have caused.
Thank you for understanding.
