há 3 anos
Se desejar discutir algo relacionado com Ruby Slots Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
Ruby Slots Casino - discussão geral
há 3 anos
i cant seem to get my $140 no deposit bonus
há 3 anos
is anyone there
há 3 anos
hello
há 2 anos
i still cant redeem my NDB140
há 2 anos
Hello, have you tried their support or chat, please?
há 2 anos
dont know how
há 2 anos
cant find it
há 2 anos
I'm sorry me neither - can't pass the "Enchanted Garden 2" landing page with the current bonuses 🙁. I'm not even able to scroll the page down.
há 2 anos
Ruby Slots uses every delaying tactic possible to keep winners from withdrawing.
há 2 anos
Hello,
can you specify what sort of delay tactics you are facing?
Editado pelo autor há 2 anos
há 2 anos
No customer support. No response to emails. ID information pending for weeks (selfie and DL). No verification of credit cards, etc. I quit. Their tactics are similar to those at Raging Bull. Scam.
1
há 2 anos
If this is the way how the casino treats you, you should consider submitting a complaint.
More details can be found in this article.
há um ano
Ruby slots casino is a scam. They owe me $2700 and won't pay me my winnings. They took my deposits but won't pay when you win. I WANT MY MONEY
há um ano
Hello,
can you explain what makes you feel that the casino does not want to pay?
Can you explain what has happened?
há um ano
I've explained over and over. They have taken my money from my account after denying my withdraw request. They did this after I provided all the documents requested, right up until the last day they had to approve or deny request. The casino made up some story about mixing funds because I made a deposit while still having $5 in my account. It was all my money. The casino are a bunch of liars and thieves. If they weren't, I would have my $2700. I am not a rich person, this is not right.
há um ano
So true, and then makes up b.s. stories and will not pay. They owe me $2700. Now, the money has disappeared and they put $30 in my account. They are thieves and they can take their $30 and shove it where the sun doesn't shine.
há um ano
Hello,
since those are the first 3 posts on the forum I was not informed about your situation, so I asked. I hope it is ok 🙂
I feel you are frustrated, but try to be calm and wait till your complaint advances further.
There are 13 persons for 688 opened complaints, so if I may answer your questions: "So, how long do I have to wait now? Can you help me or not?"
Yes, we will do our best. Kindly mind the timer though:
Kristina has 5 days to respond. I can imagine that this is not what you like to hear, so please, read about the complaint process here, to understand what it means to deal with one.
I hope we will help you in the end.
há um ano
Thank you for your response. I will be patient, I'm just very frustrated and I feel violated by this casino.
1
