há 10 meses
Se desejar discutir algo relacionado com Slots Ventura Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
Slots Ventura Casino - discussão geral
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há 10 meses
Cuidado galera, esse site não paga.
Fiz um valor com bônus, pedir o saque, e logo em seguida mandei os documentos no email, e já tem mas de 5 dias e nada, de pagar. Sempre vem com desculpas pra não pagar
há 10 meses
Olá, fiz um valor com um bônus de cadastro, fiz o saque e já enviei os documentos no email.
Só que já tem mas de 5 dias, e até agora nada de verificação, e minha retirada, entra em contato, sempre vem com desculpas, pra ñ pagar
há 10 meses
Hey, could you also please tell me what casino you are writing about ?
However, I would like to point out that we give casinos 14 days to complete the withdrawal and the account verification process, so there is no need to be skeptical and think negatively yet. As far as the verification is concerned, the casino takes care of such a procedure. You haven't received any reply yet ? You will have to go through this step first in order to be able to make a withdrawal, so try to be patient and keep us updated on how things are going. Would that be possible ?
há 10 meses
O nome do cassino e slots ventura,
Acabei de olhar o email aqui , e eles cancelaram meu saque, e só devolveu pra minha conta o valor de 30$ o valor que depositei pra libera o saque, isso é uma sacanagem né.
Assim fica difícil ,
Cassino como eles não deveria nem está no mercado, falta de respeito com os usuários,
Por favor me ajuda resolve esse problema,
Editado por
Jaro há 10 meses
Motivo:
Removing blank space
há 10 meses
Hd
há 10 meses
Thanks for the information and I've put your posts under the casino in question.
Regarding your withdrawal and the fact that it was cancelled and the casino only gave you $30, did they tell you the reason ? Did you play with the bonus or not ?
há 10 meses
That's an unpleasant situation. Anyway, it is good that you have shared your experience. I can see that you have already described your issue in another thread and filed a complaint. I am sure Kristina will try to help you out and do her best as always.
Fingers crossed for the bests outcome.
há 10 meses
Sim, eles me manda um email, falando se cadastre, e ganhei 50 giros grátis, a ir aceitei e ganhei um valor com esses 50 giros, e cumprir o rollover de quase 2 mil a ir fui fazer o saque eles pediram o mínimo de depósito, pra libera o saque, a ir fiz o depósito, a ir fiz o saque, e mandei os documentos no email pq sei que iria precisa, só que depois de quase 4 dias e de tanta insistência, eles resolveram fazer essa sacanagem .
há 10 meses
In this case, it looks like you will first need to successfully complete the account verification to be able to withdraw. Basically, what you described is the normal procedure as it usually happens in most casinos. I would also like to add that there is no need to be skeptical when it only takes a couple of days, because we give casinos 14 days to resolve this process.
However, are you in contact with the casino to inform yourself how your verification is going ? Could you let us know when it is successful or if there are any problems ? I will be waiting.
há 9 meses
inda nao
há 9 meses
Eles tinha me falado no dia que fiz o saque, que em até 24h a verificação, de documentos era feita já tem dias e nada até agora
há 9 meses
I see you haven't moved anywhere yet in the context of verification. Have any documents been rejected or are you still waiting for the result ? I understand that this is not the most pleasant, but the casino has 14 days for this process as mentioned above, so if nothing is resolved and the casino is not able to verify you, our team will try to help you, since you have a complaint already filed. In the meantime, we will have to wait.
há 9 meses
Assim, so quero receber o dinheiro que ganhei, e eles não me pagaram
Apagado
há 9 meses
I understand that you want to get your money, but unless you're verified it's probably not going to work. That's why it's wise to be patient and maybe even answer questions.
So do you only have the documents in a state of verification or have there been some rejections? Has the casino still not responded in the context of account verification?
há 9 meses
Acabei de entra em contato, com eles eles falaram que meus documento não bom, sendo que mandei os documentos com as melhores imagens, e os documento certos, que pediram, e que não vão me pagar pq cometir irregularidade, Issa e uma mentira.
Já tem mais de 5 dias úteis, que mandei esse documentos, a ir agora fala que não foi aprovado,
há 9 meses
Did you also ask why they were not approved and what specific problem occurred when you provided them ?
I would also like to know what does it mean that you committed "an irregularity" is it something specific why the casino said that it will not pay you ?
há 9 meses
Eles falaram que as imagens ficou ruim, sendo que olhei no email, que mandei pra eles, as imagens ficou top, e sobre o saque ele falam que descumprir uma regra, sendo, que não descumpri nada, isso é só pra não paga,
há 9 meses
When they said that documents were wrong, did they mean some kind of resolution that they are not well visible or something else ?
Anyway, how long has this whole situation been going on ? I think that slowly the 14th day will be approaching and our team will try to help you in your situation if nothing moves on by then.
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