Have you tried to ask what could help when you say that from your side they are quite clear and purely visible ?
However, Kristina has about 2 more days to answer, so if nothing changes, she will try to help you as best as she can. So would it be possible to be patient for a while ?
Bom dia gostaria de saber se o slots ventura é confiável se alguém tem prova de pagamento? Quero depositar o dinheiro pra solicitar o saque mais estou com medo alguém poderia me ajudar?
Mayara, não paga. Por tanto. O seu vai acontecer igualmente o meu, fiz um valor com o bônus, e depositei pra fazer o saque, a ir levo 6 dias úteis, pra atualizar sobre meu saque, depois disso, eles cancelaram o saque e seguro o dinheiro, e só devolveu pro saldo da conta o valor que depositei, a ir chamei no chat falso que descumprir as regras..
Isso é uma safadeza, esse casino não deveria nem está funcionando.
Não paga, ele pede pra deposita, pra libera o saque, da ir leva 5 dias, pra atualizar, depois disso cancela o saque e segura seu dinheiro, e fala que você descumpriu a regras. E exclui sua conta
Bom dia gostaria de saber se o slots ventura é confiável se alguém tem prova de pagamento? Quero depositar o dinheiro pra solicitar o saque mais estou com medo alguém poderia me ajudar?
Hi, I saw that the casino has a pretty low safety index so I would be careful with this casino.
However, as far as the withdrawal is concerned, it will probably be a verification deposit. How high of a deposit should it be ? Have you already verified the account ?
Let me know.
Mayara, não paga. Por tanto. O seu vai acontecer igualmente o meu, fiz um valor com o bônus, e depositei pra fazer o saque, a ir levo 6 dias úteis, pra atualizar sobre meu saque, depois disso, eles cancelaram o saque e seguro o dinheiro, e só devolveu pro saldo da conta o valor que depositei, a ir chamei no chat falso que descumprir as regras..
Isso é uma safadeza, esse casino não deveria nem está funcionando.
Hello, I saw that you also had a complaint filed with us, which ended up with the casino not trying to resolve your problem and they got black points, which I'm sorry about.
Are you still trying to communicate with the casino and get the money or have you given up ?
However, did you try to lodge a complaint with the authority as Tomas advised you in your complaint ?
STAY AWAY FROM SLOTSVENTURA AT ALL COSTS! I had a $5 no deposit bonus for registering. It was a 60x playthrough ($300) and I completed it with $240 left in my account. As soon as the playthrough was done it said "congratulations" then my balance went to zero. I went to customer support prior to starting the bonus playthrough to see what the terms were. All they said was look at the terms and conditions on the page. I then went back after I was done to see where my winnings went and they spent 30 minutes circling there answers saying "please wait your time is valuable to us." They then said we’ve forwarded your case to a relevant department. It’s been 4 days now and I still haven’t heard anything regarding my winnings. Everytime I go back they tell me to patiently wait for 15 minutes just to say it’s forwarded to relevant department. DO NOT USE ANY BONUSES FRON THIS CASINO. How they just made my balance go to zero like that is EXTREMELY SUSPICIOUS. STAY AWAY FROM THIS SCAM!
Hello there. To tell you the truth, from our experience here, it may take a few days, but sometimes even few weeks to get everything checked. Especially if they are suspicious about some violations and the game provider needs to be dragged into all the investigations, as I could call it. I am surely not saying that this is your case, nor that you have violated some rules, of course. Even a slight suspicion has to be checked, though. I hope everything will be cleared soon and you will be able to get to your money. Please keep us updated about all this, we'll wait for your news.
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