CasaFórumCasinosSpinanga Casino - discussão geral

Spinanga Casino - discussão geral (página 43)

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ivan1941
há 12 meses
uspt

Could you perhaps post a screenshot of what it looks like on your side?

Here it all looks good, actually.

há 12 meses
uspt

I don't know what to do anymore, my withdrawal request has been pending for over a month now. When I contact them, I just get classic copy/paste messages saying they understand my frustration and the money will be sent shortly. That has been going on for a month now. What can I do, where can I complain, any advice?

DujeDujs
há 12 meses
uspt

That has been going on for a really long time, so I'm glad you managed to file your complaint here.

May I ask if you had any successful withdrawals at this casino before, though?

há 12 meses
uspt

No, i havent.

DujeDujs
há 12 meses
uspt

That must be so stressful. Well, our dedicated mediators will try to help you out, yet the initial phase is more about collecting details, so please, try to hold on. Once the complaint gets into a more confrontational stage, I hope the casino will proceed with the payout. I would, however, also expect a good and honest explanation.

I'm so glad you've found us and submitted the complaint....

há 12 meses
uspt

Hello, I don't know what to do. I am registered with Spinanga and I deposited about 30,000 euros into the company through an account and cryptocurrency, when I won almost 20,000 euros at the casino at one point, my account was blocked the next day and now I have been dealing with the fact that I can't get into my account for 10 days (I definitely have something around 30,000 euros or more there) but I don't know the balance because I also had sports tickets that haven't been played out yet and I don't know which ones came out and which ones didn't. Now the company is writing to me today that I am a fraud and the account has been blocked and that they will contact me via email. I sent them all the documents they wanted, but now I'm worried about my money.

Bobby1984
há 12 meses
uspt

Hello,

first of all, I have to stress that Casino Guru does not resolve sports betting-related issues. I imagine it may be kind of bad news, but I'd hate to see you being very disappointed later.

Just note, that if the so-called fraud is bound to betting activities, we won't be able to help, but be assured my colleagues will do their best to investigate whether there is a way to proceed further with the complaint.

Let's see what comes out of it; I certainly wish you the best of luck!

há 11 meses
uspt

Casino open my acount now

Bobby1984
há 11 meses
uspt

That's certainly a positive turn of events! What about the withdrawals? Does it all seem ok to you?

há 11 meses
skptus

Eles se recusam a pagar os ganhos e a verificação demora muito tempo

Traduzido automaticamente:
Simon9997
há 11 meses
skptus

Você poderia nos contar mais sobre isso? Quanto tempo exatamente você está esperando?

Talvez possamos ajudar. 😉

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há 11 meses
deptus

Estou esperando meu pagamento há 3 semanas (!). É horrível. Cuidado com este site de apostas!

Traduzido automaticamente:
TobiWan
há 11 meses
uspt

So you have done right to submit your complaint here. Our team will investigate the whole thing right after you provide some additional information.

May I ask how long you have played at this casino for?

há 11 meses
deptus

Certamente por dois anos. No entanto, já enviei uma reclamação oficial usando o link de reclamações de vocês. Pensei que este fosse apenas um fórum de discussão.

Saudações!

Traduzido automaticamente:
TobiWan
há 11 meses
uspt

This is a forum. The complaints are separate, and our team will do everything possible to help you out with your complaint as well.

há 10 meses
esptus

Alguém já solicitou o relatório anual para a declaração de imposto de renda? Eles só me enviam a renda e os saques, mas eu quero um com os saldos inicial e final. Alguém já recebeu?

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Sandrarb82
há 10 meses
uspt

Hello, hopefully you won't mind a silly question: is this casino expected to send this document automatically, please? I have never heard about such a specific request before; hence, I'm asking.

Speaking of which, I feel like asking the casino support directly would be quicker. Just saying.

Radka
há 10 meses
esptus

Eu já pedi a ele, mas ele não envia tão especificamente quanto necessário... a maioria dos cassinos envia, ou você pode baixá-lo diretamente da sua conta... se o tesouro solicitar, você tem que enviar.

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Sandrarb82
há 10 meses
uspt

Oh, so this is the catch—thank you. Let's hope the casino addresses your request without unnecessary delay.

It would be beneficial to see their system advance to the next level and enable users to download it as well.

há 10 meses
grptus

Solicitei um reembolso ao cassino Spinanga, que me fez perder dinheiro injustamente. Por favor, intervenha no assunto que mencionei. Basicamente, o problema é com o provedor do jogo Gold Blitz e a empresa do cassino Spinanga.

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