há 7 meses
If the casino is not willing to cooperate with us, there is not much to do, actually. 🤷♀️
The complaint will finish as unresolved, and the rating of the casino will go even lower.
TikiTaka Casino - discussão geral (página 10)
há 7 meses
Ok, pensei que houvesse mais opções ou que o Guru Casino tivesse mais capacidade de resolver esses problemas.
Receio que não haja solução para isso. Eles são um cassino fraudulento e não querem responder nem dar as caras. Não respondem aos meus e-mails há semanas...
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há 7 meses
If they don't even answer us then I'm not surprised. Unfortunately there is not much to do when no one from the casino wants to talk. It's a difficult situation and we try to help as much as we can, but some situations are hard to handle even for us.
I wish we were wrong and it would have been different.
há 7 meses
The withdrawals I made are still being paid. But it goes very slow. The last ones took 10-12 days.
They also put back the limit from 800 to 500 euro. Which will make the process even slower from now on. It seems like a cunning delaying tactic..
há 7 meses
Hmm, that's not very user-friendly at all. No wonder one can easily consider this a tactic. 🙁 I guess you did not get a convenient explanation, did you?
há 7 meses
"Withdrawal limits vary depending on your account level, which is determined by your gaming activity within the last 90 calendar days.It also changes depending on the ratio of your deposits, withdrawals, as well as the bonuses that were received.The level is automatically calculated by our system, and we are not able to influence the status of any player's account manually.Your current status (Level 1) allows you to withdraw up to 500 EUR every 24 hours up to a maximum of 3 active withdrawal requests."
há 7 meses
Nice,...
Not only should the withdrawal limit apply to the entire amount withdrawn, but it should also respect the current limits in effect at the time the player submits the associated withdrawal request. Lowering the limits due to the very same withdrawals is not fair at all and makes no sense. Why would a player deposit at the same time - just to keep the VIP rank at the same level... oh my.
há 7 meses
Exactly. And why would you make more deposites if you already have a nice profit, ready to gamble with.
I received some withdrawals now but it took between 7 and 12 days per withdrawal. The last ones were the slowest.
I guess It will take several months before I got it all.
and I will not be surprised of the website will close or my account wil be shut down in the meantime. We will see...
But still; If it's a pure scam, they would'nt withdrawal any requests ..
há 7 meses
If we were discussing a different casino, I would vote in favor of filing a complaint. We should investigate such a foolish approach, especially since it's free. To be completely honest, though, this site is already recognized as a terrible place to play and I'm not convinced the management cares about fairness much:
Plan to pay but making that a total hell...
What do you think? 🙁
há 7 meses
I have little faith in that either. I post my messages about TikiTaka to let others learn from my experience. The best thing I think is to at least stop depositing money here, stay calm and wait patiently for the ongoing money requests.
I have only received a small part of my winnings now, but after a couple of weeks I have now received my deposit back and a small profit. So it is not the case that they necessarily take all your deposited money.
há 7 meses
We all appreciate your willingness to share even this kind of experience. I am glad to see that you received the deposits, along with a little extra; however, overall, the situation is still very disappointing and every warning shared is a huge help.
há 6 meses
Bom Dia.
Alguém com problemas de acesso ao Casion Online TikiTaka?
Desde ontem que não se consegue entrar e o suporte não dá respostas.
Obrigado.
Joao Paulo Carvalho
há 6 meses
Hello, what does it show you when you try to log in to the casino, can you show me? Have you tried emailing to see if something is wrong.
Do you have money waiting to be cashed out?
há 6 meses
Já está solucionado. Obrigado.
ResponderCitar1
há 6 meses
That escalated quickly. 😀
but when it is positive all good I would say.
So do you have money here and are you waiting for withdrawal or not? 😀
há 4 meses
Experiência muito ruim
Uma experiência péssima. Demora mais de três dias para liberar o saque. Se você suspender a conta com o seu dinheiro, eles não o devolverão. Não há verificação para saques. Eles não permitem saques decimais, apenas números inteiros. Uma vergonha.
ATUALIZAR
Duas semanas para sacar meu dinheiro e eles continuam me adiando.
NÃO APOSTE AQUI
Editado
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há 4 meses
What is the reason for this delay, though? Have they explained it to you?
So, do I understand that it is written in their terms that if you'd like to close your account, they won't pay the remaining balance on your account? Right?
That really is not good at all, and you have done right to inform everyone here about it, for sure.
há 4 meses
Sim, quando entrei, percebi que esta casa de apostas não é regulamentada na Espanha. Então, tenham muito cuidado. Quase me esqueci daqueles 17 euros...
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há 4 meses
Well, I bet Romi was interested in whether the casino explained the delay to you. We are aware that this casino is not licensed in Spain. But it appears you did not know. If you ask me, the lower Safety Index is a much bigger concern for me.
Many casinos implement this rule because players previously avoided KYC by requesting account closure while their balance was still active. They believe the withdrawal will become instant and take it as an advantage. Hence comes this rule. However, the outcome depends on specific circumstances. This, I believe, brings us back to the issue of your delayed payment.
Of course, when you’re left with such a small balance in the casino account, 17 euros is basically the last sad drop. And the experience you’re describing is exactly the classic ‘casino marathon of misery’ — you wait days just to get any withdrawal, and then they won’t even pay out the small change because ‘decimals? Nope, here we play with whole numbers only, brother.’
At this point, it’s not about fairness anymore, but about this kind of casino trying to squeeze out every last cent and keep you on a leash. Customer support is either slow or completely useless, verification? We don’t need that, it just slows things down. Pure comedy, right?
Glad you have the complaint already...
há 4 meses
Olá, Romi.
Obrigado pela sua resposta, ela me fez sentir que pelo menos alguém entende o quão surreal tudo isso tem sido.
A verdade é que eu não sabia que eles não eram licenciados na Espanha até já estar preso no processo de saque. Um erro enorme da minha parte, admito. Os decimais me deixaram sem palavras: tenho um saldo lá que literalmente não posso tocar, e eles não me dão outra opção a não ser jogá-lo. É como se estivessem dizendo: "Obrigado pelo seu dinheiro, agora vá jogar e veja se você perde isso também."
Então sim, é exatamente como você disse: uma verdadeira maratona de sofrimento. Obrigada por colocar palavras e humor em algo que só estava me causando frustração.
Saudações e obrigado novamente por responder honestamente.
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