Olá, ganhei 9000 euros na windetta semana passada e eles desativaram minha conta e cancelaram meu saldo! Porque eu tenho uma conta dupla, mas eles pagaram meu saldo duas vezes e isso foi há 2 meses e eu já tinha essa conta dupla! Por que ninguém se importou? Porque eram apenas 950 euros? E eu só fui verificado nessa conta!!
So, do I understand correctly that you have had your winnings paid from duplicated accounts despite violating the rules?🤔
When did they ask you for the verification, if I may ask?
It is a common rule in most of the casinos that one can't have more accounts in a casino. So if they find out that you play on more accounts actively, I totally understand the reason for deactivating your account, as you said.
Could you describe the whole situation better, please?
The casino requires the same deposit method for withdrawals as for withdrawals. But the casino offers 20 different deposit methods and only five withdrawal methods
Hi! This is specifically the reason why we advise players to read the terms and conditions or ask the support prior to deposit. Not just withdrawal options but also low withdrawal limits may easily spoil the fun...
Do these payment methods fit the terms, if I may ask?
Attention: I am taking the liberty of linking this warning in all Altacore threads here due to its significant impact.
NEW: LOW MAXIMUM WIN LIMIT WITHOUT PRIOR NOTICE
Details here:
https://casinoguru-ch.com/de/forum/casinos/stelario-casino---generelle-diskussion/4#post-152026
Cursos profissionais educacionais gratuitos para funcionários de casinos online vocacionados para as melhores práticas do setor, melhoria da experiência do jogador e uma abordagem justa ao jogo.
Lançamos esta iniciativa com o objetivo de criar um sistema global de autoexclusão, que permitirá que os jogadores vulneráveis bloqueiem o seu acesso a todas as oportunidades de jogo online.
