há 2 semanas
Se desejar discutir algo relacionado com Yakuzabet Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
Yakuzabet Casino - discussão geral
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há 2 semanas
ei eu ganhei 700 euros lá e então eles cancelaram e desativaram minha conta eles são golpistas brutais você tem que avisar as pessoas aqui
Traduzido automaticamente:
há 2 semanas
Hey!
I was about to ask you for more details regarding this scam allert, yet I spot the complaint, so perhaps it would benefit others if I mention the situation described there:
"deposited 30 euros as a new player and won 700 euros, but the casino deactivated his account, citing a duplicate account as the reason, which he denies. He believes he is being scammed."
Consequently, I am convinced that you are not aware of any other accounts that are comparable to yours. In these situations, presenting and assessing evidence of the relationship between another account or accounts is the most important step before determining whether the action has given the player any sort of edge. Even though it might seem a little odd to someone who has never opened more than one account at a casino, I am just saying that to give you an idea of what is probably going to happen. However, there is also a chance that additional accounts that initially appear to have nothing in common will match. Nonetheless, the casino must provide convincing proof in both cases.
For this moment though, we need to gather as much as we can from you, so please inspect your complaint and respond 👈 to Dominika.
However, I would also like to know more about your issue, so please share the explanation that the casino gave you when your account was closed and your winnings were canceled. It must have been an awful experience.
Editado pelo autor há uma semana
há 2 semanas
Thank you for bringing this to our attention and giving us the opportunity to clarify our stance. We take our reputation very seriously and are committed to providing all our players with a fun, fair, and transparent gaming experience.
Regarding the complaint, we assure you that we have gathered sufficient data and have solid evidence when we address players regarding duplicate accounts. We do not take such actions lightly. We understand how frustrating this situation must be and would like to investigate this matter thoroughly.
Please provide us with more details about your issue, including your email. This information is crucial for us to effectively address your concerns.
As a no-wager casino, our deposit bonuses are designed to offer the best value to our players. We often pay out winnings immediately, rarely taking more than an hour, which we believe is exceptional for a startup. Our commitment to being pro-player is unwavering, and we hope this dedication is recognized and appreciated.
Thank you once again for giving us the opportunity to address this publicly. We genuinely care about our players and strive to do right by them, especially if we are at fault, just as we have privately handled the first complaint here.
Regards,
Tai
Yakuza.bet
há 2 semanas
Não criei uma segunda conta com vocês, isso seria novidade para mim. Gostaria de uma prova de quando me registrei. e-mail
Traduzido automaticamente:
há 2 semanas
Please provide your email registered to casino.guru. For privacy reasons, we can't share personal information in public forums. Once we receive it, I will personally investigate the cause and let casino.guru know of my findings. Thanks for your understanding.
há uma semana
Greetings! Thank you for participating at the forum.
Let me clarify just a single point, please.
Although you are welcome to assist struggling players here, specific issues and evidence are handled solely through player complaints. For example:
https://casino.guru/yakuzabet-casino-player-s-account-is-closed-due-to 👈
Permit the Compalint Team to proceed in line with their dispute resolution procedure.
Hopefully, this guide will give you some helpful advice:
https://casino.guru/how-we-resolve-casino-complaints
At this moment, the team will gather and assess the situation with the player. The casino representative will be asked to give the casino's perspective when the time comes.
Therefore, I believe it would be even more appropriate for the player to continue with the complaint for the time being.
Would you please agree with me on that?
Editado pelo autor há uma semana
há 2 semanas
Thank you for bringing this to our attention and giving us the opportunity to clarify our stance. We take our reputation very seriously and are committed to providing all our players with a fun, fair, and transparent gaming experience.
Regarding the complaint, we assure you that we have gathered sufficient data and have solid evidence when we address players regarding duplicate accounts. We do not take such actions lightly. We understand how frustrating this situation must be and would like to investigate this matter thoroughly.
Please provide us with more details about your issue, including your email. This information is crucial for us to effectively address your concerns.
As a no-wager casino, our deposit bonuses are designed to offer the best value to our players. We often pay out winnings immediately, rarely taking more than an hour, which we believe is exceptional for a startup. Our commitment to being pro-player is unwavering, and we hope this dedication is recognized and appreciated.
Thank you once again for giving us the opportunity to address this publicly. We genuinely care about our players and strive to do right by them, especially if we are at fault, just as we have privately handled the first complaint here.
Regards,
Tai
Yakuza.bet
há uma semana
Hello.
You took me by surprise!
I am not aware of any clues that have been given to you regarding this matter. It honestly surprised me to see a casino representative actively participating in this forum thread.
However, as a forum administrator, I do not personally need any kind of explanation, so feel free to help players. For the same reason, as long as I'm not a player, no issues are to be described from my side.
I, as the admnistartor look after players in challenging circumstances, like this one appears to be. Your presence is greatly appreciated, though; help the players where we are unable to do so. 🙂
1
há uma semana
este é o e-mail
Traduzido automaticamente:
há uma semana
Oh yes. I do agree 100% and will follow your lead through the process. Thank you!
há uma semana
I just won pretry big here and cashed out two times already of lesser amount. Lets see how long it will take them to cashout 20k+ TRX. Anyone cahed out big here before?
há uma semana
Hey, so far I haven't seen anyone trying to withdraw such a big amount in this casino.
However, I'm curious how long it will take and if you'll be able to withdraw everything.
How long did it take when you made smaller withdrawals? Did you also withdraw using crypto?
há 2 dias
Sorry for the late response got caught up with spending some of the winnings 🙂
I must say this is a rare gem here. Completely professional. No nonsense with their KYC. At first they did not even KYC me, but only did it so as my winnings increased I think. I sent my documents expecting at least a day before they verify my account. Instead, my account got verified within an hour and payments came right through within 15 minutes of request.
Till this day, I'm still surprised at the effort this relatively new casino had displayed and not sure why their ratings are so low here. I truly believe they deserve way more attention not only for the cashout speed and smoothness I experienced. Their promos are unbelievably generous with No wager required. I mean.. what else are we looking for?
I am attaching a screenshot of my accounts transaction page for your reference and hope this casino receives the attention it deserves. 10/10 experience for me.
2
há 2 dias
I am very happy for such a descriptive experience and even more so when you did so well. It's definitely one of the lesser casinos that are relatively new but so attentive. When the withdrawals are good, the KYC is fine plus there are good bonuses, it's probably what players might be looking for, so in time the safety index will be able to be increased, just as the casino is new we'll give it some time.
But thank you for sharing all this with us and the players, it's definitely important and it might encourage some of them if they want to play here.
May you continue to do well. 🙂
1
há 2 dias
Thank you for such an honest and wonderful review! We're thrilled that your experience with us has been so positive, and we really appreciate the time you took to share it here. We're glad to hear you enjoyed our quick verification process and hassle-free cashouts—our goal is to make things smooth and enjoyable for our players at every step. And, of course, congrats on those winnings! 😊
It’s especially rewarding to know that our no-wager promos made an impression, as we’re always aiming to give our players the best promotions around. Your feedback means the world to us, and we hope more players feel the same as you. Thank you for attaching the screenshot and helping us get the word out—your support truly helps.
Once again, thank you for being a part of the Yakuza.bet community, and we look forward to bringing you even more 10/10 experiences in the future!
Regards,
Tai
Yakuza.bet
