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CasaFórumDiscussão das ReclamaçõesCasinos not paying winnings

Casinos not paying winnings (página 2)

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Romi
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uspt

Can you pull off the screenshots please. Thanks


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uspt

Thank you for your help, I'll file a complaint.


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uspt

No worries. Let us know if you need any assistance.

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uspt

Can you pull off the screenshots please. Thanks


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uspt

I'm sorry, but I am not sure if I understand your request.

Please know that if you'd like to edit your post, it is possible to do so in your account.

Romi
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uspt

Thanks




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itptus

O cassino Godbunny não quer me pagar meus ganhos.

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Anonymized840
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uspt

And I can see in your complaint that it is a long-lasting case, so it really must be frustrating.

I hope Jozes will be able to get the best resolution possible soon. 🤞


WhitneyP
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uspt

Here is there explanation

filefile

they shouldn’t approve them then.

WhitneyP
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uspt

Oh, I believe I understand the problem...

I presume this casino is running on the Real Time gaming platform, which is sadly well known for being highly user-unfriendly when it comes to free chips. At least as far as I know.

At these casinos, and I'm sorry to see the trend has not changed yet, players are able to take many free chips in the row without any technical restrictions, and once the winnings are to be redeemed, the explanation is precisely like the one you got.

"It is stated in the terms that only one free chip may be activated at the time and mostly that just one welcome bonus is allowed per player account...."

Have you seen any pup up or waring informing you that you already took a welcome bonus in the past?

I guess you have not.

Radka
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uspt

No I didn't see anything of the sort . The thing I saw was withdrawl allowed and it had the whole amount listed , I went bAck and looked at my transactions , the last 5 coupons I tried to play were denied , what's he talking about ?

WhitneyP
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uspt

I hope our complaint team will be able to find out what exactly can be done, but you need to reply to Veronika in your complaint first, please.

Romi
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itptus

Sim, é duradouro também porque cada vez demora uma semana inteira para responder.

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Anonymized840
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uspt

That's because I was out of town for the holiday,

WhitneyP
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itptus

Eu tinha respondido a Romi que estava falando sobre minha reclamação. Estou há três meses

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uspt

Here are all my replies

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uspt

Thank you for all your help Casino Guru, club player paid me in full , 😁

Romi
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uspt

My girlfriend was cheated out of over $4600! She initially put $20 in Sninsy Casino and ended up winning a prize drop of a little over $4300, well she continued to play and lost a bit but ended up winning $700 more on snoop dog. Well she wanted to cash out and everything was fine on our end they said. She waited the 5 business days they said it would be up and called them back daily with they are still verifying...Well after about the 10th day she couldn't log into her account no more!? She is devastated now and we didn't know who to turn to!!! Unfortunately she didn't take to many screen shots,but I was thinking she will have proof she paid money,and if someone ever gets ahold of someone there she has the day and time she won the prize drop,so maybe they can say who won the prize drop then if they say it wasn't her? Oh and they deleted her history right off the get go! She has some screen shots,but if you would like her email I can give it to you? Thanks in advance for anything you can do!?

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uspt

Hi can anybody recommend a casino that I can play that will experience me to win please?

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uspt

Thank you for all your help Casino Guru, club player paid me in full , 😁

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uspt

That is great. I am glad we could be of some help.

But I am a bit confused now to tell you the truth.

Your ongoing complaint is for Ragging Bull Slots, where Veronika actually still awaits your response, by the way.

You wrote here that you got money from Club Player. So, were you waiting for more withdrawals then?🤔

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uspt

My girlfriend was cheated out of over $4600! She initially put $20 in Sninsy Casino and ended up winning a prize drop of a little over $4300, well she continued to play and lost a bit but ended up winning $700 more on snoop dog. Well she wanted to cash out and everything was fine on our end they said. She waited the 5 business days they said it would be up and called them back daily with they are still verifying...Well after about the 10th day she couldn't log into her account no more!? She is devastated now and we didn't know who to turn to!!! Unfortunately she didn't take to many screen shots,but I was thinking she will have proof she paid money,and if someone ever gets ahold of someone there she has the day and time she won the prize drop,so maybe they can say who won the prize drop then if they say it wasn't her? Oh and they deleted her history right off the get go! She has some screen shots,but if you would like her email I can give it to you? Thanks in advance for anything you can do!?

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uspt

I have already replied to your previous post here, actually.

In order to help her, she will need to open an account on our site and file a complaint, so we are able to intervene.

Will she go for it? We're here to help.

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uspt

Hi can anybody recommend a casino that I can play that will experience me to win please?

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uspt

Sorry, but I don't think I understood your request here.

You want to know about some casino where you can win? Is that right?

It is quite difficult to predict that, but you can browse the most recommended casinos for your country here if you wish.

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