FórumDiscussão das ReclamaçõesCasinos not paying winnings

Casinos not paying winnings

há 2 dias por Romi
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140 visualizações 13 respostas |
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há 2 dias

Hello. I would like to create this thread for everyone who has some issues with getting their winnings from an online casino. Especially if there are multiple casinos at once, for example.

há 2 dias

Hi

I've got a question, is there anything people can do when casinos don't pay winnings ? Seems a little unfair 😕



1902animalfarm
há 2 dias

Do you experience some issues with withdrawal?

We have our dedicated complaint team and they work hard every day to solve issues like this.

Tell us more, please, and we are here to help.

há 2 dias

Hi

Yes. Im currently waiting on 3 casinos to pay me out ,I have a total amount due me of about $ 1,100. Nothing that would break the bank but I'd like it anyway, I just don't get how they get away with this non payment crap,


1902animalfarm
há 2 dias

And would you like to tell us some more details about it, please?

Let's start with the information about the casino, for example. Which ones are they, what is the reason for delay and how long are you waiting?

What do you say? Could you provide these information to us?

We really like to help, but without all these we can't be sure if we can, you know.

We'll be waiting for your reply.

há 2 dias

I'll get the information together for you

há 2 dias

after Going thru all my screenshots this is what I have for casino player

filefilefile

This is all I have for them

1902animalfarm
há 2 dias

The other two casinos - dreams & raging bull I don’t have I’



há 2 dias

after Going thru all my screenshots this is what I have for casino player

filefilefile

This is all I have for them

há 2 dias

How long are you waiting to get your withdrawal at this casino, and did you pass the verification process already?

We usually give casinos 14 full days to proceed with the payment, and only after this time period passes our complaint team can intervene.

Please let us know more information so we could be of any help here.

há 2 dias

The other two casinos - dreams & raging bull I don’t have I’



há 2 dias

When exactly did you put your request for the withdrawal in, though?

Is it needed to pass the verification process first?

Romi
há 2 dias

Hi


I don’t mean to be vague, I don’t have a whole lot of information, club player & dreams casino are the ones taking so long , I just put in for raging bull.

1902animalfarm
ontem

Well, it is pretty simple, actually. Just answer the questions I asked, if possible, and that way you will provide more information regarding the whole situation.

Otherwise, unfortunately, we won't be able to assist you in getting your money.🤷‍♀️

Romi
há 22 horas

Thanks , I’ll get more complete information , most of my communication was done thru customer service chat .

1902animalfarm
há 3 horas

We'll wait here.

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