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I have just checked and only £51.43 has been refunded to my account.
Gransino1 not paying out (página 2)
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Can a casino accept deposits without verifying the account?
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Well, if they did not refund the whole amount to you, I would recommend you file a complaint here with our team, so they can intervene in your case and try to help you get the money.
Would you go for it? Think about it, and if you feel that you'd like to give it a try, here is the link you need to follow.
Keep us informed, please, how it goes.
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Usually most of the casinos don't verify players when depositing. It would be really time-consuming, actually, so they do it whenever a player requests a withdrawal.
I will give you an example: Imagine that 100 players come to this or any casino and just want to see how it is there, if they like the games, if they have luck, and so on. They deposit the minimum amount, play, and decide to leave because of various reasons. Right? Only 20 players stay and win and like to withdraw.
It would be actually pointless to verify those 80 players at the beginning.🤷♀️
I hope you get my point here. I know that sometimes, in some cases, it would really be better if casinos would verify everyone right away, but just some of them really do it like that.
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Don't you think that after making deposits for a total amount of about £600 they shouldn't verify my account whether the deposits are really made by me?
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There is no mention in the terms and conditions that UK players are not accepted. That is why I am asking for a refund of all my deposits that I have made.
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Don't you think that after making deposits for a total amount of about £600 they shouldn't verify my account whether the deposits are really made by me?
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I really can't answer your question here. I have never worked at any casino and am not sure how exactly they approach this and what amount of the deposits should be the trigger for verification.🤷♀️
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There is no mention in the terms and conditions that UK players are not accepted. That is why I am asking for a refund of all my deposits that I have made.
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Actually, this information is on our website. Take a look here, please.
But we always believe that any issues could be avoided if the casino has implemented software that doesn't allow players from restricted countries to register.
Let us know if you'll need our help.
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