CasaFórumDiscussão GeralNever share your password with a third party!

Never share your password with a third party! (página 2)

há 8 meses por Daniel
|
26.277 visualizações 79 respostas |
|
1 2 34
há 6 meses

Oi

quando eu queria sacar dinheiro e pedi para enviar o número da minha conta bancária para o endereço de e-mail e eu fiz isso, mas ninguém me ajudou e também não respondeu

alguém pode ajudar

Traduzido automaticamente:
Javid10
há 6 meses

We surely will try to help you out. Please let me start with the name of the casino where you have experienced this. Could you provide it, please, along with some more information as well?

Are you able to log in to your account? When was the last time you spoke to support, please?


Romi
há 6 meses

Meu nome em koto é Javid10


Escrevi um e-mail há três dias e apenas agradeci


não ajuda


Escrevi um e-mail hoje como de costume, mas infelizmente não obtive resposta

Traduzido automaticamente:
Javid10
há 6 meses

Sorry for the misunderstanding. What I meant was the name of the casino where you play and experience the issue. Which casino is it, please? Does the situation remain the same?

8pt64ygmxh
há 5 meses

Hi, could you please tell me in which casino you have this problem ?

As for the verification itself, we give casinos exactly 14 days to resolve it and if they fail to do so, I would recommend opening a complaint on this link. ⬅️

Nevertheless, what reason does the casino give you for not verifying your documents ? Have any been accepted ? 

Please let me know.

há 5 meses

bônus


Traduzido automaticamente:
jekotigara9
há 5 meses

If you are looking for a bonus, please visit our Bonuses and Promotions section on our forum.

há 5 meses

I've never been asked and I believe that this casino.website guide is a lot of g

Help

há 5 meses

I found a nice game and ended up winning R21000,00 but cannot get my winnings out it is always an excuse. First I must use my credit card account for EFT, then my cheque account, then EFT has a technical issue and I must use electronic wallets, then I can’t use Bitcoin as I never used it to make the deposit. I’ve been trying for days but it has been rejected 21 times! Don’t play on this platform!!!

há 5 meses

I've never been asked and I believe that this casino.website guide is a lot of g

Help

há 5 meses

You mean no one has ever asked you for your password ? That's good, at least you know the casino isn't dishonest. 

Also, I see you're writing help, do you need a hand with anything ? 

há 5 meses

I found a nice game and ended up winning R21000,00 but cannot get my winnings out it is always an excuse. First I must use my credit card account for EFT, then my cheque account, then EFT has a technical issue and I must use electronic wallets, then I can’t use Bitcoin as I never used it to make the deposit. I’ve been trying for days but it has been rejected 21 times! Don’t play on this platform!!!

há 5 meses

Hello, could you tell me what platform are we talking about where you are trying to withdraw money ? I believe it's not nice if your withdrawal has been rejected several times and there is always something different behind it even if you used an alternative. How long have you been trying to withdraw ? Is there anything that the casino has recommended to you to prevent your withdrawal from being rejected again ?

há 4 meses

Olá, muito bem, outro dia um familiar e eu depositámos dinheiro com o cartão de crédito deles na minha conta mystake, cerca de 30 euros, ganhamos 480 euros e na hora de levantar pediram-me para verificar o meu cartão de crédito, pois eu não tinha fisicamente, então enviei o extrato bancário. com todos os depósitos feitos com aquele cartão no cassino Eles me responderam que não poderiam verificá-lo através de um scanner (já que meu banco só me forneceu o documento fisicamente) eles me pediram para enviar um extrato da minha conta no qual Para ver todos os depósitos feitos, enviei e não recebi resposta. Por fim, como não recebi resposta, entrei em contato com o banco para saber se havia alguma forma de obter o extrato do cartão em PDF e enviei novamente sem resposta.

Traduzido automaticamente:
dd7hxfpfp5
há 4 meses

Hello there. May I first ask at which casino did you experience all this, please?

Also, what family member do you mean? Have you got some joint account with this person, perhaps? I am asking because usually it is not allowed to use another card except the one which is in your name. There might be some exceptions when it comes to joint accounts only.

When exactly did the verification process start, please?

há 4 meses

Nice

dd7hxfpfp5
há 4 meses

Hell9


memharmagaso110796
há 4 meses

Nice

Daniel
há 4 meses

vp0206.lp333@gmail.comvp

há 4 meses

It's bullshit..


This is what they ask for! When you try to get your winnings...


Hello Peter,


Thank you for playing with us!


We are contacting you regarding your latest withdrawal request. Please be informed it failed ad your card does not accept withdrawals. For this reason, you will need to request it again through Bank Transfer.

To complete the verification process, we still need the following documents:


ID: 

Always send us both sides of the document.

We accept:

• ID card

• Passport


Make sure it isn’t expired and that we can see the full text and all four corners of the document.

Please note that we need a photo in colour, we do not approve scanned documents.


Proof of Address: Make sure that the document is not older than 3 months with the date of issuing clearly stated and all four corners of the document are visible.

Documents we approve:

• Utility bill (gas, water or landline/broadband)

• Bank document (a statement or another letter sent to you)

• Government-issued document


Credit card: **6321 

Please submit a clear photograph of both the front and back of the credit card under your name. Ensure that only the first 6 and last 4 digits are visible, following the truncated format: 1234 56XX XXXX 6789 on the front, with the same coverage on the back. Do not obscure the expiry date or the CVC code (3 digits). Additionally, the card must bear a visible signature for validation purposes.


Bank account: 

We need a PDF file of bank statement XXXXXX from your online bank. We need and see full name, bank logo, IBAN and BIC / SWIFT. This can be found by logging in to its online bank.

Once requested again we will process your funds as soon as possible.

Don't hesitate to contact us if there is anything else we can do for you. We are happy to help you!


Have a good day! 


2050:3025181

kaizensweden
há 4 meses

Hi, what casino are we talking about here ? I have read the whole post but I have a feeling that it is the normal documents that a player provides to the casino to verify themselves. What's wrong with that ? 🤔

Jaro
há 4 meses

Neonvegas.com

I paid with card and they say on their website that they will transfer the money back to my account.. now they want me to send them so much information about my self and my credit card.. i will not!

I am going to contact the police

1 2 34

Adira à comunidade

Deve ter sessão iniciada para adicionar uma publicação.

Registar
flash-message-news
Notícias do Casino Guru – Siga as notícias diárias da indústria do jogo
Trustpilot_flash_alt
Qual a sua opinião sobre o Casino Guru? Partilhe a sua opinião
christmas_push_alt
Participe na competição de Natal com a Pragmatic Play — estamos a entregar prémios no valor de $3,000!
Siga-nos nas redes sociais – Posts diários, bónus sem depósito, novas slots e muito mais
Subscreva a nossa newsletter para obter os mais recentes bónus sem depósito, novas slots e outras notícias