CasaFórumDiscussão Geral sobre o JogoQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (página 234)

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A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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BettyBetty
há um ano
septus

Você afirma que odeia cassinos, mas ainda assim deveria ser pago para dar dicas às pessoas e depois receber uma comissão se o reembolso for bem-sucedido?

Nunca deixa de surpreender.

Traduzido automaticamente:
k98m9c54x5
há um ano
septus

Ah, bem. O que é surpreendente? Que um viciado em jogo com SEK 2 milhões em dívida veja uma oportunidade de ajudar, mas ao mesmo tempo ganhe algo com isso? Posso dizer que algumas pessoas me contataram ontem, e passei várias horas conversando com elas sobre o caso delas e apenas 2 em cada 6 têm uma chance de receber algo de volta. Absolutamente, é algo que eu poderia fazer puramente pela bondade do meu coração, assim como eu poderia trabalhar sem remuneração. Mas eu não quero nem posso pagar por isso. Se eu fosse escrever aqui exatamente como proceder, como eu disse, levaria no máximo duas semanas antes que esse método fosse queimado porque as pessoas o usariam em excesso, o usariam incorretamente e não pensariam por si mesmas, mas gostariam de um "modelo" exato para começar. É por isso que muitos não tiveram sucesso com os chargebacks que solicitaram até agora - porque todos eles usam os argumentos que encontram aqui com códigos MCC incorretos etc. Eu não solicitei nenhum dinheiro adiantado e basicamente escrevo que no final alguém pode cagar no pagamento sem que eu possa fazer nada a respeito - isso deve ser na própria consciência. Se você acha que é um mau negócio e que é imoral da minha parte, bem, então você pode pensar assim.

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há um ano
septus

Qual é o problema, esse é um trabalho que a pessoa faz. Um trabalho é pago.


Um motorista de ônibus deve levar as crianças para a escola de graça para ser gentil?

Um policial deve impedir um assalto para ser gentil?


Um trabalho tem que ser pago, então isso não é nada estranho. A pessoa gasta várias horas nele.

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BettyBetty
há um ano
septus

Muito legal da sua parte se levantar e ajudar aqueles que estão interessados, não gananciosos para serem pagos pelo trabalho que você faz. Eu adicionei você no discord com. Obrigado antecipadamente

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há um ano
uspt

They just blocked my Kinghills account today nearly a week after telling them about my addiction

há um ano
uspt

Do not use templates - be factual. You made transactions online and the amounts have been taken by a variety of merchants who provided no goods or services to you. Email all the merchants, show that they don't respond. Email the casino, show that they don't respond. There are various interpretations of chargeback rules and coding that can be used. You need to prove beyond doubt that the services you have allegedly purchased can be charged back under the rules of the chargeback scheme. If the bank say no then they have interpreted this differently and you need to raise a case to the ombudsman to get a decision.


Think I may bail out of this thread soon though - still think too many people will use this to freeroll and that is not what is intended here. If you are using this to do chargebacks again and again to freeroll these companies then I'm sorry, but I put you up there alongside these casinos who are engaging in the illegal practice in the first place.


What should be pushed is forcing the casinos to close the loop on depositing with debit/credit cards in jurisdictions where the practice is illegal e.g UK - transactions must be coded as gambling if they are for gambling. I have informed the UK Gambling Commission and provided a huge amount of evidence against some of these sites in the hope that something will shift in future. A co-ordinated effort is required by them in conjunction with Mastercard and Visa to stop this happening - this only works if these merchants are blacklisted going forward. I wish everyone the best of luck with their claims.


BettyBetty
há um ano
uspt

Also sent friend request

jwilson27031988
há um ano
uspt

In which casinos it was?

Editado
há um ano
uspt

Hi guys, I have a call with the bank in an hour regarding my complaint and they would like to know more about my case.. 2 questions as I don't really have time to go through the forum as I'm working.


1. What are the FOS case numbers I can refer too?

2. What is the Mastercard and VISA guidelines in regards to these transactions?


Any help would be so great! Thank you

svenkarlsson672
há um ano
uspt

Hi mate it was only with donbet...I don't know where or what I can do next as they have used the correct mcc code.

Need something in mastercard rules regarding whats on your statement they must be the ones you receive goods off.

Bank are saying because I've received funds in my gambling account they don't see anything wrong even tho I did not authorise them to give a 3rd party my details.

Really stuck


há um ano
uspt

Just got my "kortreklamation" denied by Swedbank. They are saying because they used the wrong merchant code the bank couldnt stop the transactions. And therefore did nothing wrong.


1800 Euro of Canapay transactions. Canapay asked for KYC 3 weeks ago and then stopped answering.


Feels kind of hopeless

há um ano
uspt

Still up for the fight with my bank and still a £100 reward for any successful help regarding this.


I need information stating that the merchants on your statement must be the ones to provide you goods or services.


I have looked and can't seem to find anything to help.

Kottig
há um ano
septus

Grande erro do Swedbank, eles acham que deveriam fazer estornos porque você recebeu e-mails da Canapay e eles se recusam a responder.


Não é nossa culpa que os bancos não conseguem interromper as transações e que o código errado é usado? Os bancos deveriam pressionar todas essas empresas e imediatamente proceder com o estorno quando suspeitarem de algo suspeito. Em vez disso, é o cliente que perde todo o dinheiro.

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jwilson27031988
há um ano
uspt

Hello mate,


Let me know what you need help with specifically. I currently have my ongoing complaint with the ombudsman, so I have time to help.


Nathan

há um ano
uspt

Still up for the fight with my bank and still a £100 reward for any successful help regarding this.


I need information stating that the merchants on your statement must be the ones to provide you goods or services.


I have looked and can't seem to find anything to help.

há um ano
uspt

They don't have to be the same name. However, you can prove that the merchant companies are not linked to the place you deposited the funds quite easily. For example, some book shop in Nigeria is unlikely to sell a gambling product are they? If the gambling company want to take ownership of the merchants then they are admitting their fraud aren't they? So they never will.

Firstly, get the Certificate of Incorporation or company details of the merchant, their website, emails you have sent contacting them asking for receipts. Figure out the MCC coding - it 100% won't be 7995.

há um ano
uspt

Still up for the fight with my bank and still a £100 reward for any successful help regarding this.


I need information stating that the merchants on your statement must be the ones to provide you goods or services.


I have looked and can't seem to find anything to help.

há um ano
uspt

Who are the merchants and what MCC code was used?

há um ano
uspt

The merchant code used is the correct one 5815 for pixeleum and finnart.io for NFT's as that fits into the same category as bookes and music etc.

The bank are basically saying because the funds were received on the gambling site they can't do nothing about it that's where I'm struggling to go from here.

I have tried explaining everything to them in this thread I just really am stuck.


Tried the fact they should have been blocked by chase is its crypto related but the mcc code 5815 doesn't bypass the blocks as NFT's fit into the same category as mentioned above.


Really want to sort this out with my bank rather than the FOS and I know there will be some way I'll be able to.

há um ano
uspt

I have screenshots from donbet that matches up with the same date and time as my statements. Obviously pixeleum and finnart.io are not responding to me emails now.


Also on my statements I have like 3/4 declined deposits from other merchants then straight after one that's been approved by pixeleum. This has happened a fair few times.

há um ano
uspt

The merchant code used is the correct one 5815 for pixeleum and finnart.io for NFT's as that fits into the same category as bookes and music etc.

The bank are basically saying because the funds were received on the gambling site they can't do nothing about it that's where I'm struggling to go from here.

I have tried explaining everything to them in this thread I just really am stuck.


Tried the fact they should have been blocked by chase is its crypto related but the mcc code 5815 doesn't bypass the blocks as NFT's fit into the same category as mentioned above.


Really want to sort this out with my bank rather than the FOS and I know there will be some way I'll be able to.

há um ano
uspt

I'll be honest - haven't seen the NFT side of things before mate and I don't know the answer. The clearer ones are the likes of Bamimahas Enterprises who are a bookstore in Nigeria who have used some weird education MCC code - it is straightforward as it clearly shouldn't then be transferred to gambling. NFT's and Crypto are far more difficult to chargeback I would imagine.

há um ano
uspt

The merchant code used is the correct one 5815 for pixeleum and finnart.io for NFT's as that fits into the same category as bookes and music etc.

The bank are basically saying because the funds were received on the gambling site they can't do nothing about it that's where I'm struggling to go from here.

I have tried explaining everything to them in this thread I just really am stuck.


Tried the fact they should have been blocked by chase is its crypto related but the mcc code 5815 doesn't bypass the blocks as NFT's fit into the same category as mentioned above.


Really want to sort this out with my bank rather than the FOS and I know there will be some way I'll be able to.

há um ano
uspt

If they have rejected your chargeback then you won't be able to sort it with them other than by raising a complaint. If the complaint still rejects your claims then you need to deal with FOS. You can also bring about legal action against the financial institution but you would need to consult a knowledgeable civil lawyer.

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