CasaFórumDiscussão Geral sobre o JogoQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (página 260)

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há 2 anos
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Williamj86
há um ano
uspt

They have already raised them im sure you said bud

xbigguyxxx
há um ano
uspt

Yeah they have just thought it might help my case if they know my gambling block was on

Williamj86
há um ano
uspt

If they have raised them that is it no need to justify anything now they would have checked that it bud they cannot do any more on their side now

Editado
xbigguyxxx
há um ano
uspt

But maybe if they decline the refund I could use that to go forward with the FOC you think. How you doing Anways buddy

xbigguyxxx
há um ano
uspt

What are you saying the link is to Sumup mate? What is a description on bank saying?

Williamj86
há um ano
uspt

If they decline thats it bud nothing FOS can do as they tried them I am not bad mate keeping going

boots2024
há um ano
uspt

Hi Boots the bank said this and I seen sumup on screen when paying it says smpay thats all I know

há um ano
uspt

Hi Boots the bank said this and I seen sumup on screen when paying it says smpay thats all I know

há um ano
uspt

But sumup have not replied to say it is not them which is odd as you would think they would right away ! maybe the bank can see where they go

xbigguyxxx
há um ano
uspt

I’m not convinced mate, I’ve used Sumup loads of times for genuine, non gambling related transactions and it comes up as Sumup*(name of merchant here).



boots2024
há um ano
uspt

Ok maybe that bank worker is wrong then that is what he told me though and the complaints hander said he will review phone calls as part of the investigation just shows you if not how much they are not doing the job correctly ! I deffo seen sumup appear when doing a payment though if it is them it should be a certain refund for all no questions asked !

xbigguyxxx
há um ano
uspt

I’m hoping so as they’d be more of an operation than these dodgy processors.

What were the transaction description? Maginc?

boots2024
há um ano
uspt

(I.e Sumup more likely to play ball and refund)

boots2024
há um ano
uspt

Yes mine had that on it Boots !

boots2024
há um ano
uspt

Well yes but no reply so far ! I deffo think the bank can recover these Uk based transactions easily

Editado
Elijahanth apagou a publicação
xbigguyxxx
há um ano
uspt

So let’s assume it’s not Sumup how do you successfully do a chargeback in that situation since you have nothing on the processor or merchant?

boots2024
há um ano
uspt

Well its still incorrect MCC code so just the same thing Boots

há um ano
uspt

SmPayMaginc

SmPayGamingstore

Byte News


It is this 3 nobody of us have founded yet.

poppyr
há um ano
uspt

That’s great news.


i M about to do same with them so gives me hope.


can i ask were you truthful about what transactions were for

Billyh18
há um ano
uspt

Can't find a contact for Santeda, as for goldenbet, they pretty much said i'm liable for not reading their ToS as they're prohibited from offering their services to the UK, wouldn't help me at all, waiting for the ombudsman still as chase basically said it was gambling and they don't cover gambling per mastercard ToS even though the MCC wasn't gambling, it was gaming and digital goods. The FoS has been around a seven week wait so far, maybe a touch longer and they've not began the investigation proper, just said they will appoint an agent to my case when they have one free as they have an increased workload.

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