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CasaFórumDiscussão Geral sobre o JogoQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (página 780)

3.647.618 visualizações 19.835 respostas |
há 2 anos
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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Anonymized881
há 6 meses

100% mate

xbigguyxxx
há 6 meses

Who are you trying to convince – me or yourself? Quickly delete delete delete!

Anonymized881
há 6 meses

its TSB bank, they’ve already done multiple chargebacks without dispute only for smaller amounts with different merchants. ZYPH I’ve got a couple of grand to try get back.

lewis57
há 6 meses

What tends to work goods not received is copying what evidence Mastercard require then emailing the bank clearly stating that they cannot deny chargeback etc according to FOS. If you are struggling let me know I will bang what I sent to Chase and it sent immediately

lewis57
há 6 meses

I have read this incorrect ZPDG is digital goods so digital art/vouchers etc

ZYPH is schools education - purchase codes to download trading courses etc

Anonymized881
há 6 meses

I have already sent to my bank it’s digital goods so what should I say to them now that I’ve sent the incorrect thing again haha

lewis57
há 6 meses

Haha no just leave it, if challenged it is digital goods ain’t it, says on my barclaycard statement school/online education the wording is somewhat irrelevant isn’t it, if they come back you can say it’s a digital online course

há 6 meses

A Revolut recusou-me dois estornos com dois comerciantes que vendem skins. Enviei a reclamação formal e hoje eles responderam que a recusa está de acordo com as leis da Mastercard e que eu posso entrar em contato com o FOS. Isso me faz rir, porque os dois comerciantes, Goldveils e G2G Global Transact, são frequentemente mencionados aqui e muitos já fizeram o pagamento sem problemas. Com certeza entrarei em contato com o FOS.

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Anonymized881
há 6 meses

Você foi muito prestativo. Poderia me dizer o que você colocou como um bem ou serviço não recebido? Eu estava pensando em cupons de desconto. O texto fala sobre cuidados com o corpo, então, se você puder me dar uma dica, eu agradeceria.

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daradda
há 6 meses

Here is what I sent to Chase ignore the merchants can’t be bothered to remove them. They were refusing but then did it straight after this.

All these were added to chat but for ease listing again:

Mastercard would expect attempts from me to resolve with merchant and the description of goods, please note the fact the money left my account is enough for Mastercard that a transaction was placed.

Epine marketsphere - software/codes for software, terms already sent. See email on the terms bounces back. Multiple attempts to resolve with them and Yobe investments, these companies are linked as when I placed the second order on Epine these came up on transactions. Again multiple emails and showing what was purchased. Nothing received.

Cryptoplaza - voucher codes for digital art, terms and conditions sent that say contact for refund but nothing was ever received, products now different/removed from both websites they use. Email address on website bounces back.

Trndbm - multiple sites linked to these, email codes for Spa/body care items, nothing received. Chased via email and phone number, phone said nothing to do with them, terms state contact and refund but again no response.

Other notes - Screens crashing over the last few months card issue or phone connection issue showed the screen on a few. Fact remains nothing received and falls right under Mastercard terms, FOS even state that if the chargeback would be have a good chance of succeeding they should be raised or bank will be liable for the costs in this instance more than £950, would have thought bank with my evidence and the fact terms hit you would actually assist. Also noting the merchant is likely to respond if the goods were sent and received (they were not) but currently the only one at a loss is me.

Other issues - constant cutting off from live chat, ignoring of hardship this money needs to come back to me.

Numerous FOS guidance on cases that banks would be expected to raise without delay if scheme rules are satisfied they are on mine, it has a chance of succeeding and as FOS state merchant can either accept or challenge. FOS also state not up to the bank to decide on the outcome as it can go as far as required via arbitration.

So you can see my concerns that you are not processing in a timely manner.



Putting it right - Disputes raised without delay considering the above and all other information, temporary refund due to the delays, compensation of £100 for financial and material inconvenience.



daradda
há 6 meses

I have responded but it’s been flagged for review.

há 6 meses

Well, despite all the wonderful assistance on this forum, I think I'm probably going to give up trying...

Monzo Bank are just impossible to deal with and they just refuse to help. I have opened two separate complaints with the FOS about them but it's not going to make any difference. For what it's worth, I wrote a long, negative, 1-star review on TP about Monzo, and I am one of the few not to have received a reply from them on TP itself. They had no defense and it's probably why they didn't try.

Anyway, try to be nice to each other (some of you) but mostly, good luck to everyone who continue on their quest. I genuinely hope you all succeed.

I'll keep watching but I've lost the will in trying to claim my £4k back...

PH101
há 6 meses

You gone goods not received or gambling? Give me a message I think I can potentially help on the complaint, I have lots saved for VISA and Mastercard that seems to have worked for others

Anonymized881
há 6 meses

I would put directly in here but some stuff is word document and screenshots so would just be huge amount. Anything I can send directly to anyone I will it’s just information obtained over a period of time

há 6 meses

Obrigado, Jimb, como posso entrar em contato com você? Também tenho alguma experiência adquirida ao longo dos anos e ficarei feliz em compartilhar qualquer coisa com você, se puder.

Sua resposta em análise ainda não foi publicada, vou aguardar. Alguma novidade da SC Wardex?

Pessoal, nunca parem de dizer isso para os novatos: o caminho dos bens ou serviços não recebidos é mais fácil do que o caminho da jogatina.

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daradda
há 6 meses

I have not got them. I listed my Chase complaint email address on request have deleted if you missed just request again


I can email you the VISA chargeback

Wording for a Mastercard gambling complaint

Mastercard goods not received conplaint

VISA goods not received wording

Editado
Anonymized881
há 6 meses

Mine are all in progress now may have one minor complaint to Barclays to get some raised but they will do.

I am happy to assist anyone but I must stress the main parts are suitable for all but don’t blindly copy as some are specific to me around circumstances, previous complaints etc.

daradda apagou a publicação
há 6 meses

Got it mate

daradda
há 6 meses

Sent - I am more than happy to share with others, if it helps only one person I would be happy

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