I had a successful chargeback for Webmosac through Monzo a while back, going down the goods not received route. Was only about £100 though
Ah nice one, thanks for confirming.
Yeah I've got circa 50 transactions with this merchant, given how much of a ballache Monzo are I'm going to try and phone up and get someone specifically lined up to process them as a batch for me. They'll probably tell me to fuck off but will see how it goes 😂
I’ve been following this thread for a long time. What are the possible consequences of a chargeback when the goods (or service) weren’t delivered? A friend of mine actually got almost all his money back. Isn’t it kind of careless from the casinos to still allow Mastercard deposits like that? I’m also wondering the same thing when it comes to Bwin – they’re being forced to pay millions for offering gambling services in countries where it’s illegal, yet they keep doing it!
I’ve been following this thread for a long time. What are the possible consequences of a chargeback when the goods (or service) weren’t delivered? A friend of mine actually got almost all his money back. Isn’t it kind of careless from the casinos to still allow Mastercard deposits like that? I’m also wondering the same thing when it comes to Bwin – they’re being forced to pay millions for offering gambling services in countries where it’s illegal, yet they keep doing it!
Its not careless - it is direct fraud. They manage to get so many players from big markets like the UK/EU and the majority will not end in chargebacks so they continue. Until Mastercard/VISA remove the services and stop the casinos themselves being able to use these methods then it's going to continue.
Because that is how Mastercard set their terms for chargebacks, annoyingly.
I have had this problem with my bank. I disputed a load of transactions as goods not received, but the bank came bank to me and said that they had investigated the transactions and decided they were gambling payments. In order to do this, they must either track the transactions from us > 3rd party merchant > casino or as I supect to be the case, they are checking in on this thread, trustpilot and sharing data.
Which, if that is the case, means they are more than capable of blocking the transactions or recouping our money by charging back as good not received.
However, Mastercard are quite clear that transactions for gambling are not eligble for chargebacks unless the money doesn't arrive in your account.
This is where Mastercard have to be clear and kind of are in their T&Cs - gambling is only legible under code 7995. Pretty sure they have stated this as well at one point. There is a definite misinterpretation by these ebanks on this one.
Você poderia ter se poupado do problema
Pelo que vi, o banco sabe disso, mas não consegue provar que é para pagamentos de jogos de azar.
Inicialmente, a Revolut rejeitou minhas contestações porque eram de plataformas de jogos de azar. Depois de muita insistência, eles me deram os MCCs e nenhum deles era para jogos de azar. Depois, a versão mudou para dizer que a plataforma do cartão não se baseava exclusivamente no MCC.
Eles agora reabriram a disputa e estão analisando-a.
Acho que a melhor opção é dizer que você queria fazer um pagamento a um cassino, mas que outro comerciante cobrou de você e você não sabe quem é e que você não recebeu nada dele.
Legalmente, eles têm que iniciar o estorno porque o comerciante não tem o MCC para o jogo, não importa o que eles digam
Good luck mate. They really are absolutely horrendous to deal with. Not sure if maybe it’s worth disputing one transaction from the merchant first, getting that accepted, and then using that as a precedent to get the rest accepted all at once? Wish id gone about it that way tbh.
What evidence are you going to give them?
Have you got information of these companies??
I've a situation with ....bet.com based in caracao, where I requested receipts and transaction statement for 2024. I was directed to their payment agent(AML tech solutions). They provided a transaction that had minimal bets in December amounting to e10. The payment agent said that was all my transactions in 2024. I deposited over €25k in 2024 and have provided my revolut statements to them. No response from payments agent or gambling company. The gambling company only give access to the last 30 days transactions in your account, which seems crazy. Revolut have refused to provide MMC either for any of the 40+ transactions. What is the best course of action?
Anyone had any dealings with Bilucky, or have any contact details for them or their payment processors?
I've a situation with ....bet.com based in caracao, where I requested receipts and transaction statement for 2024. I was directed to their payment agent(AML tech solutions). They provided a transaction that had minimal bets in December amounting to e10. The payment agent said that was all my transactions in 2024. I deposited over €25k in 2024 and have provided my revolut statements to them. No response from payments agent or gambling company. The gambling company only give access to the last 30 days transactions in your account, which seems crazy. Revolut have refused to provide MMC either for any of the 40+ transactions. What is the best course of action?
Coloque mais pressão na Revolut, na Espanha eles são obrigados por lei a fornecer o MCC, demorou um pouco, mas no final me informaram.
Use o ChatGPT para escrever os textos e concentre-se no sentido jurídico. No final, eles acabarão te informando o MCC.
Yeah, the convo I had with Starling was that because they had determined the final destination of the funds was intended as gambling, then the mcc code is irrelevant and the rule still applies.
Yeah, the convo I had with Starling was that because they had determined the final destination of the funds was intended as gambling, then the mcc code is irrelevant and the rule still applies.
Doesn't matter a jot mate - Mastercard rules dictate what is and isn't gambling and it's their network. By not allowing the disputes banks are actively involved in the laundering of money for criminal organisations.
Você pode me dar seu endereço de e-mail? Eu também sou da Espanha. Vamos ver se podemos nos ajudar. Obrigado.
Acho que é mais o banco que se recusa a iniciar um estorno do que a Mastercard.
O banco tenta evitar o estorno dizendo que é devido a jogos de azar, e tenho certeza de que muitos de nós disseram que a ideia principal era depositar em um cassino ou similar.
Mas, de acordo com a lei, as cobranças são de empresas normais, então, se fizessem muita pressão ou denunciassem, tenho certeza de que eles teriam que iniciar um estorno.
send me an email
Acho que é mais o banco que se recusa a iniciar um estorno do que a Mastercard.
O banco tenta evitar o estorno dizendo que é devido a jogos de azar, e tenho certeza de que muitos de nós disseram que a ideia principal era depositar em um cassino ou similar.
Mas, de acordo com a lei, as cobranças são de empresas normais, então, se fizessem muita pressão ou denunciassem, tenho certeza de que eles teriam que iniciar um estorno.
Olá amigo,
Você tem toda a razão — os bancos costumam bloquear estornos, alegando que se trata de jogo de azar. Mas a verdade é esta: esses não são sites de jogos de azar de verdade; são plataformas fraudulentas que atraem pessoas e depois bloqueiam contas ou se recusam a pagar os ganhos. Isso não é jogo de azar — é fraude.
O argumento jurídico é sólido. Os comerciantes que processam os pagamentos nem sequer são classificados como sites de jogos de azar, e nenhum bem ou serviço foi recebido. Isso se enquadra perfeitamente como um caso de fraude ou não entrega, que são motivos válidos para estornos de acordo com as regras da Visa e da Mastercard.
Já construí um caso forte com evidências. Se você fizer o mesmo, podemos nos conectar e compartilhar informações. Você pode me escrever com segurança em Ficarei feliz em ajudar no que for possível.
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