BETWINNER Casino - As retiradas dos jogadores foram recusadas.

I have been informed that the deposit network used is not available for withdrawal, which is meeza

Stop with such excuses and don't lie to the people with cheap stories. I have contacted your support 20 times and they act like bots, I get the same answer (our specialist do the best 20 days the same answer), instead of starting to solve the problem.

Please kindly and seriously solve my withdrawal problem, I want to withdraw the funds to my bank card, stop these scams. And let me withdraw the money, I have made 10 withdrawal attempts in the last 3 days, and always the same. answer (Declined by operator-Payment processing error). If you do not solve the problem and allow the withdrawal, I will declare you fraudsters and file a lawsuit before the international court of justice

id 1245201131

Dear doma89001,

Thank you very much for submitting your complaint. I’m sorry to hear about the difficulties you’ve encountered with your withdrawal.

Please note that the availability of payment methods is not solely determined by the casino. Several external factors—such as licensing regulations, your location, agreements with payment providers, and even restrictions from banks—can significantly affect which options are available. A method that works for deposits may not always be supported for withdrawals and can be removed without prior notice. In many cases, casinos have limited control over these changes.

• Could you please let us know if the casino has suggested any alternative withdrawal methods?
• Also, has your account been successfully verified in the past?

Your cooperation in providing these details will help us investigate and work towards a resolution.

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you in advance for your reply.

Best regards,

Petronela

I have already tried withdrawing using more than one method, but when I click on the withdrawal link, it is immediately rejected. 2- My account has already been verified with documents, and the deposit method is closed. There is no solution other than withdrawing only, but it is rejected.

My problem is that the withdrawal method is unavailable. Please check your account to confirm this. This is the account ID number: 1245201131. This is the deposit ID number: 16004176347. The deposit method is Meeza Push.

Hi,

Thank you for your response and for providing additional details.

• Has the casino requested you to make a minimum deposit using an alternative payment method in order to verify that method for future withdrawals?

If you have any screenshots or communication that might help clarify this further, please feel free to forward them to petronela.k@casino.guru.

Thank you in advance for your reply.

Dear doma89001,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Petronela
Casino.Guru