Já se passaram 7 dias úteis e meu saque ainda não foi processado. Disseram-me que seria concluído em 3 dias úteis, mas não foi finalizado. Houve um atraso desnecessário. Quando perguntei sobre isso, eles me garantiram que eu teria o dinheiro até segunda-feira. No entanto, quando chegou segunda-feira e entrei em contato com eles novamente, eles continuaram atrasando dia após dia devido à carga de trabalho. Isso é inaceitável porque quando um cassino promete um saque em 3 dias úteis, ele deve ser processado nesse prazo. Nunca passei por algo assim antes.
It has been 7 working days and my withdrawal still hasn't been processed. I was told it would be completed within 3 working days, but it hasn't been finalized. There has been an unnecessary delay. When I asked about it, they assured me I would have the money by Monday. However, when Monday arrived and I contacted them again, they kept delaying it day by day due to their workload. This is unacceptable because when a casino promises a withdrawal within 3 working days, it should be processed in that timeframe. I've never experienced something like this before.
Έχουν περάσει 7 εργάσιμες μέρες και δεν έχει γίνει η ανάληψη μου μου είχαν πει ότι μέσα σε 3 εργάσιμες θα τα έχω και δεν έχει ολοκληρωθεί έχουν καθυστερήσει χωρίς κάποιον λόγο και όταν τους ρώτησα μου είπαν ότι μέχρι την Δευτέρα θα έχεις τα λεφτά και όταν πήγε Δευτέρα εποικηνωνισα και με πάνε από μέρα σε μέρα λόγο φόρτου εργασίας αυτά τα πράγματα δεν είναι σωστά γιατί όταν ένα καζίνο σου λέει μέσα σε 3 εργάσιμες μέρες θα έχει γίνει η ανάληψη γίνεται δεν το έχω ξανά πάθει αυτό το πράγμα
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