Perfil de Utilizador | Casino Guru

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Alemanha

Leon Casino

há 2 anosOriginalTradução

Seriously...I came across a lot of casinos and I can just say that the verification and payout went smoothly like nowhere before. I was verified in a few minutes, asked for a payout and the money arrived on my bank account in minutes. All over less than 1 hour.

The money: I made some winnings, ie quadrupled my deposit...and still no problem.

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processo de verificação muito suave
very smooth verification process
pagamento muito rápido
very quick payout
suporte muito amigável
very friendly support

nada até agora :)
nothing so far :)

Todas as avaliações do Leon Casino

Mikaxx

Prata

Alemanha

Cyber.bet Casino

há 2 anosOriginalTradução

I played at Cyberbet a while ago and closed down my account due to gambling addiction. They continued to send me marketing emails...thats stopped eventually.

A year or so later they started to send me marketing emails again and I clicked on one. I was able to log in with another email (looks like I had two accounts) and lost some money. I then asked to close down my account due to gambling addiction and they left it open for another day...and I was able to lose even more money.

So overall they do not care much about player safety.

Also they offer their service to Germany = illegal.

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Pegou dinheiro conscientemente de um jogador viciado e se recusou a pagar
Took knowingly money from an addicted player and refuse to repay
Envie mensagens de marketing para um jogador viciado
Send marketing messages to an addicted player

Todas as avaliações do Cyber.bet Casino

Mikaxx

Prata

Alemanha

Lalabet Casino

há 2 anosOriginalTradução

100% avoid this casino. Not trustworthy at all...they have lied several times:
a. After I won some money they delayed the payout by 5 days. After day 1 I asked and they said "we approved the payout its your bank who delays it." And 5 days later I had a real time transfer from them, ie they lied.
b. They never did a KYC!!!
c. I asked for an account closure 2x and they always came back with "I do not understand" and left my account open. After I told them I am addicted to gambling they eventuall closed down my account but asked me 3 hours later again if my decision still holds...???? Of course not. 3 hours later I am not addicted anymore...what a silly question.
d. They took money from me, even though I am in Germany and they do not have a license for the German market. After I found out and told them they wanted to pay me back, we did a KYC and since then = I heard nothing. Also their VIP Email address is suddenly not available anymore.

Overall I would 100% not trust the casino and would avoid.

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Atraso de pagamento por vários dias
Payout delay by various days
Não é confiável em tudo
Not trustworthy at all
Nenhum processo KYC em vigor
No KYC process in place
E-mail de repente não é mais válido
Email suddenly not valid anymore
Taxa de pagamento 20 EUR (transferência bancária)
Payout fee 20 EUR (bank transfer)

Todas as avaliações do Lalabet Casino

Lalabet Casino

há 2 anos

Dear Mikaxx,

We apologize for the negative experience you had with our casino. We take your feedback seriously, and we are committed to addressing the concerns you raised.

Regarding the delayed payout, we apologize for any miscommunication. We understand that timely withdrawals are essential and are actively working to improve our processes to ensure faster payouts.

Your feedback is invaluable to us, and we thank you for bringing these matters to our attention.

Please get in touch with our Customer Support via LiveChat; we would be happy to solve this matter.

Once again, we apologize for any inconvenience caused and appreciate your understanding.

Best regards,
Lalabet Casino

Mikaxx

Prata

Alemanha

ZotaBet Casino

há 2 anosOriginalTradução

Estou esperando meu pagamento há quase 4 dias... o primeiro pagamento foi muito rápido. Isso me fez depositar mais e pensei: ei, está tudo indo muito bem. Agora estou constantemente parado. Típica tática de adiamento na esperança de não pagar a quantia, mas jogá-la fora... tudo conhecido. Uma pena.

Traduzido automaticamente:

Todas as avaliações do ZotaBet Casino

ZotaBet Casino

há 2 anos

Hello there, Mikaxx!

Thank you for bringing to our attention your recent experience with our casino. We deeply apologize for the delay in your payout, and we understand the frustration that this can cause, especially after having a positive experience previously.

We understand your concerns about the possibility of stalling tactics being used to discourage payouts, and we want to assure you that this is not our intention. We can assure you that any delays are not deliberate and can happen due to various factors such as verification checks or technical issues.

We would like to ask you to contact our support team so that we can investigate your case. Our team is always available to assist you with any queries or concerns that you may have.

We appreciate your feedback and hope to have the opportunity to restore your faith in our casino.

Have a nice rest of the day.

With Love,
ZotaBet team

Avaliação do mikaxx

Leon Casino

Cyber.bet Casino

Lalabet Casino

ZotaBet Casino