há um anoOriginalTradução
Obrigado pelos muitos comentários negativos. Eu posso confirmar isso até agora!
Não vou mais tentar me cadastrar aqui, os problemas que já tive eram muito chatos...
"No entanto, observe que a verificação é um procedimento padrão nos cassinos e não somos exceção."
Esta citação do cassino é uma piada sobre os longos processos de verificação e tempos de pagamento. Existem muitos cassinos bons que implementam isso de maneira justa. Que vergonha para o cassino justificar qualquer tipo de atraso no pagamento com tais declarações.
Portanto, pessoal, procure um cassino amigável ao cliente que se destaque por seu comportamento sério. E não como aqui com muitas promessas vazias!
Não vou mais tentar me cadastrar aqui, os problemas que já tive eram muito chatos...
"No entanto, observe que a verificação é um procedimento padrão nos cassinos e não somos exceção."
Esta citação do cassino é uma piada sobre os longos processos de verificação e tempos de pagamento. Existem muitos cassinos bons que implementam isso de maneira justa. Que vergonha para o cassino justificar qualquer tipo de atraso no pagamento com tais declarações.
Portanto, pessoal, procure um cassino amigável ao cliente que se destaque por seu comportamento sério. E não como aqui com muitas promessas vazias!
- - - - 0,0 - - -
- um cassino que não quer pagar é um cassino ruim e não merece esse nome
Traduzido automaticamente:
Rolling Slots Casino
há um ano
Dear SimonC,
Thank you for sharing your experience. We are sorry to hear that you did not have a smooth experience in our casino, and we apologize for any inconvenience caused.
We totally understand your frustration, and we know that the waiting time for a withdrawal processing can be tiring. However, please bear in mind that the verification process is a mandatory procedure, which every player shall pass before withdrawing their funds. Also, the verification time is mentioned in our Terms and Conditions, but, sometimes, this procedure might be delayed due to requesting additional documents in higher quality.
Regarding the quote you mentioned, we apologize if it came across as dismissive or trivializing. Our intention was simply to communicate that verification is a standard procedure in the industry, aimed at ensuring the security and safety of our players and their accounts.
Also, please note that the requests are reviewed and processed in an orderly fashion, based on a waiting queue, and during the working hours of our Financial Department. Once your withdrawal request is processed, you are notified with a letter regarding your payout.
We genuinely appreciate your feedback and encourage you to reach out to our customer support team directly so that we can address your specific concerns. We are committed to resolving any outstanding issues and restoring your faith in our casino. Our support agents are 24/7 at your disposal.
Thank you for understanding,
Rolling Slots Casino Representative
Thank you for sharing your experience. We are sorry to hear that you did not have a smooth experience in our casino, and we apologize for any inconvenience caused.
We totally understand your frustration, and we know that the waiting time for a withdrawal processing can be tiring. However, please bear in mind that the verification process is a mandatory procedure, which every player shall pass before withdrawing their funds. Also, the verification time is mentioned in our Terms and Conditions, but, sometimes, this procedure might be delayed due to requesting additional documents in higher quality.
Regarding the quote you mentioned, we apologize if it came across as dismissive or trivializing. Our intention was simply to communicate that verification is a standard procedure in the industry, aimed at ensuring the security and safety of our players and their accounts.
Also, please note that the requests are reviewed and processed in an orderly fashion, based on a waiting queue, and during the working hours of our Financial Department. Once your withdrawal request is processed, you are notified with a letter regarding your payout.
We genuinely appreciate your feedback and encourage you to reach out to our customer support team directly so that we can address your specific concerns. We are committed to resolving any outstanding issues and restoring your faith in our casino. Our support agents are 24/7 at your disposal.
Thank you for understanding,
Rolling Slots Casino Representative
