Bom dia, venho pressionando o cassino 1bet para que encerre minha conta de jogo e exclua meus dados pessoais. Eles não me ouvem nem respondem às minhas solicitações há meses. Nem mesmo quando ameaço denunciá-los. Por favor, me ajudem.
Hey, I'm sorry this is happening right now, but I have one question: when we tried to help you, you stopped responding to the complaint. Why? How else can we help you if you don't cooperate?
If you still want our assistance, I would write an email regarding reopening the complaint. Atilla, who dealt with it, will definitely look into it.
Não consigo mais acessar a internet, desculpe. Gostaria que atendessem ao meu pedido legítimo de encerrar minha conta de jogos e excluir meus dados pessoais, e que não a reabrissem a menos que eu solicitasse, como sempre fazem. Obrigado.
Parece inacreditável, mas eles finalmente conseguiram bloquear para mim. Só espero que não reabram sem o meu consentimento. Muito obrigada.
Glad that it finally happened for you. Hopefully it will stay that way so you don't get caught in it again.
Wishing you all the best.
Dear CasinoGuru team. Why is a casino with 0.0 in safety rating not blacklisted?
I have seen other player have requested this information, and out of the curiosity, I want to ask why?
Looking forward for your reply.
Hello, that's a truly amazing question. One would assume that a Safety Index with a value of 0.0 is equal to a blacklist. Such a casino should be avoided. Perhaps I do not understand the question fully, but I'll try anyway; our approach is to show as many casinos as we can review, not to hide the worst of them.
Let me know if I misunderstood the matter, please.
I understand, however as you say, "a Safety Index with a value of 0.0 is equal to a blacklist.". Why dont mark this casino as blacklisted than?
Have an amazing day 🙂
Well, because no safety and red warnings are insufficient in our books. In the past, we agreed that such a marker is not necessary. However, I found out that my colleague Matěj N. has been working on his blacklist. In my opinion, this blacklist is based on other features, as we already have the main marker: The Safety Index.
Have a nice day too. 🙂
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