CasaFórumCasinosAztecParadise Casino - discussão geral

AztecParadise Casino - discussão geral (página 3)

5.804 visualizações 44 respostas |
há 12 meses
|
12 3
Adicionar post
Someone.Else
há 7 meses
uspt

I believe that even if a casino uses someone else to handle the promotions, they would send it from the official email of the casino, though, because only that way would their players trust it, actually. And, unfortunately, that is where the issue can arise, like in your case.

Isn't it so?

If the third party doesn't have the necessary information, like about all the excluded players, they will use all the emails in the casino database and send the promotions. It is not right at all, of course.

há 7 meses
uspt

That's very naughty lol

há um mês
uspt

My withdrawal was rejected and I was asked to submit KYC documents again. After submitting them, my account was banned.

I have contacted support, but I have not received any response.

What should I do in this situation?

filefile

tak123
há um mês
uspt

Could you tell us when exactly this happened and when you contacted support to find out more?

Please check the spam folder in your email, as these kinds of messages could end up there sometimes.

Romi
há um mês
uspt

I noticed that my account was banned three days ago, and I also contacted support three days ago.

The withdrawal was rejected six days ago.


tak123
há um mês
uspt

Are you in contact with the casino whatsoever? No explanation in your email?

Perhaps you should file a complaint so your team can try to find out what is going on. If you're interested, here is the link where you can do so.

12 3

Adicionar post

flash-message-reviews
Avaliações dos utilizadores – Escreva a sua avaliação e partilhe a sua experiência
Trustpilot_flash_alt
Qual a sua opinião sobre o Casino Guru? Partilhe a sua opinião
Jelly express_push message3
Partilhe os seus ganhos nas slots da Pragmatic Play e tenha outra possibilidade de ganhar com o Casino Guru!

Siga-nos nas redes sociais – Posts diários, bónus sem depósito, novas slots e muito mais