They've got some big issues with their casino. The cooperation was great at the beginning and they also had high rating on our website, but it's declining since the beginning of this year. They also had many complaints from players about pending withdrawals. My guess is that they're going to close the casino or it will remain a zombie casino (dead customer support, no promotions, no activity at all, slow or no withdrawals).
Thanks for the answer, have a good day
I just noticed that they have removed their seal of Curacao EGaming. This does imply that CEG has revoked their license probably as they were always showing the license on their website with the green check.
Probably just like Daniel mentions, casino is either having serious problems on finance which makes them unreliable to gamble. Or the casino has made enough profit to its owners and is closing down leaving all the players stuck.
For the players who paid with Credit/Debit card, it could be worth a shot for chargebacks if the casino is not paying out as it would be scam/service not received. Worth a try if you give up with them!
I just noticed that they have removed their seal of Curacao EGaming. This does imply that CEG has revoked their license probably as they were always showing the license on their website with the green check.
Probably just like Daniel mentions, casino is either having serious problems on finance which makes them unreliable to gamble. Or the casino has made enough profit to its owners and is closing down leaving all the players stuck.
For the players who paid with Credit/Debit card, it could be worth a shot for chargebacks if the casino is not paying out as it would be scam/service not received. Worth a try if you give up with them!
You may be right.
Just allow me to point out that once you made a chargeback, you may find that other casinos will not be happy to let you play. You may find it difficult to find a new casino.
Casinos do not like chargebacks in general.
You may be right.
Just allow me to point out that once you made a chargeback, you may find that other casinos will not be happy to let you play. You may find it difficult to find a new casino.
Casinos do not like chargebacks in general.
Hi Radka,
Thanks for explaining that but if the player does not get his/her money he won and the casino is unavailable for comments/help, as a player you have to do something to get your money back from them. A chargeback is quite an easy and cheap way to claim your funds back as Legal Action would be very expensive and probably not worth the time and energy.
What could be achieved with chargebacks is that if many players file them for not getting their payouts/wins, the merchant could get blacklisted by Mastercard/Visa which will harm the casino more and get investigations. That way it would be a bit harder for players to pay this casino if they want to gamble here.
And if other casinos do not want you to gamble their as they are 'informed' by Beemcasino, it would be their loss I believe as they probably are not trustworthy I think.
Somewhere I wish that Curacao based casinos where like Maltese as those are much better regulated and controlled in most cases.
Hi Yousst,
I think that those chargebacks should serve as the last resort. Other than that I agree with you mostly.
I would be the last person who wishes to encourage players to keep or start playing in bad and dishonest casinos. But taken from the other side, the player who made some chargebacks may seem untrustworthy to the casino. Honestly, I think casinos do not really care what makes you opt for the chargeback, their staff has hands full of KYCs and verifications, I guess.
We do not live in the perfect world. I also wish that the Curacao regulator takes a better example from its Maltese counterpart 🙂.
Eu gostaria de perguntar aos participantes do fórum. e, se possível, o próprio cassino me responderá porque eu escrevo para o suporte e não recebo nenhuma resposta. Estou implorando há algum tempo para verificar meu perfil e me pagar a quantia de 500 euros. Continuo escrevendo para eles suporte mas sem resposta. o histórico da minha conta mostra transações estranhas que acho que não fiz nenhum saque. que continuo perguntando, mas ninguém me responde. apenas para me dizer o que está acontecendo, quais são essas transações, se eu paguei será ou não se minha conta for verificada.Atitude absolutamente errada em relação aos clientes.Depositei via transferência bancária, mas no site deles não posso sacar meu dinheiro nem mesmo via transferência bancária. Gostaria de perguntar aos participantes do fórum se há outro caso como o meu ?? ?
maybe you losted password at account and somebody made strange transaction?
Eu não !!!!!Eu tinha fechado minha conta por um tempo.na qual eu loguei novamente e fiz um depósito eu entrei no histórico e vi que as transações foram feitas no mesmo dia.uma de 550 euros.e uma de 73 euros quando pergunto quais são essas transações, ninguém me responde nada pelo valor de 500 euros que quero sacar, também sem resposta
mesmo que alguém tenha entrado na minha conta, como os valores podem ter sido sacados e quando eu peço para sacar meus ganhos não podem ser sacados????
Aqui está um olhar
Não só isso, há também um por 10 euros 
Those suspicious withdrawals, can you track which payment option was used? I would consult with your bank or with your e-wallet provider as well.
What do you think?
Anyway, it's good you've submitted the complaint. I hope we will be able to sort things out. I can imagine that it will take some time, however.
Não posso verificar de forma alguma, pois esses valores nem me foram pagos. Pergunto ao cassino, eles não me dizem nada. pago porque nem meu perfil é verificado.Quando pedi para retirar a quantia de 500 euros, eles me disseram que eu tinha que esperar que o perfil fosse verificado e então.e para ser honesto eu nem espero que eles paguem me 500 euros .Para mim isso é um golpe completo.Devo ter enviado 100 solicitações sem obter uma resposta
Given the fact that they lost their License (Curacao EGaming is no longer their Licensor) I think that the casino became shady as also the score on this site dropped due to unresolved complaints, no payouts and unreachable casino.
Hope you get your winnings.
Apenas isso aparece no site, mas onde eles foram pagos, para quem foram pagos, como foram pagos, não, não posso dizer honestamente o que está acontecendo neste site 
Sim, eu nem espero que eles me paguem nada
Eles me ignoraram completamente e não responderam a nenhuma das minhas perguntas. Esta é a primeira vez que encontro uma atitude tão errada. Aparentemente eles esperam arrecadar o máximo de dinheiro possível e fechar o site
Só mais uma pergunta. Você pode me dizer como eles podem trabalhar sem uma licença? Isso significa que eles são golpistas, eles trabalham ilegalmente
Yep I also got tricked by some of those casinos.
But Curacao based casino are not always the safest and fair casino's. This casino had a license but that got revoked, probably because of all the issues players were encountering on the casino.
A casino could operate without a license or use a fake license, those are not fair and should be avoided at all costs as they might have fake slots and could not pay your winnings back. On Casino Guru a lot of casinos are available with reviews so I strongly recommend you to visit this before you register on a casino to avoid painful situations where you might win great but never get the money.
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