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Bet1000 Casino - discussão geral (página 7)

há um ano por mariana2007
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16110 visualizações 131 respostas |
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há 8 meses

Bet1000 confirmed my withdrawal 2 weeks ago and about a week ago I received an email message which told that my withdrawal is now processed. I still have not received anything. Does anyone have a similar situation and issue? I have anyway been waiting that payment for months.

há 8 meses

I should say you may also submit a free-of-charge complaint right here: https://casino.guru/complaints/createaaa

We might not be able to help you get the money, but the result will affect the casino's safety index negatively if we don't manage to help.

I know how such a proposal sounds, but asking you to do that anyway.

"If the complaint is justified and we are unable to resolve it, it is closed and categorized as being 'unresolved'. This happens when the casino either does not respond to us or refuses to do what we consider to be fair in that specific situation. You will not get your desired outcome but the complaint will be saved in our system, the casino will be punished with a lower rating from us and our review of the casino will warn other players of what happened. What's more, if the casino wants to improve its rating in the future, it will be forced to address the complaint, so there is a chance that your complaint will be resolved at a later date."

I leave the decision up to you 🙏

leszko66
há 8 meses

Yesterday they responded. They have normally responded between 3pm-6pm.

Radka
há 8 meses

I have done that already at least a month ago.

juusohamalaine
há 8 meses

Did you write to the two e-mail addresses I gave you? This is what they wrote back to me. I think they will help you get your money back from Bet1000 Casino:



Complaints

12:50 (3 godziny temu)



do complaints@egamings.com, mnie, Complaints, bet1000




We have forwarded your mail to the resolution center for further details!


Sincerely


ANTILLEPHONE N.V.

License & Dispute Resolution 8048/JAZ

há 8 meses

Yes, I wrote to those emails. No respond yet. Hopefully they will help us. By the way I just read discussion about Foxyplay. That is their sister casino site and it is closing as well. Players have had similar withdrawals delays there. Some Foxyplay player received withdrawal today. He had made complaint to those emails.

juusohamalaine
há 8 meses

That's excellent news. Maybe we'll get lucky and they'll pay us too. As for the two emails I gave you, this is the office that grants licenses to casinos and I think they demand a deposit from the casinos.

juusohamalaine
há 8 meses

And a miracle happened. Bet1000 Casino just paid me my money

juusohamalaine
há 8 meses

Try to constantly write to ANTILLEPHONE N.V. because they and only they helped me get my money back from Bet1000 Casino. I gave you the email addresses. Really worth!!!

leszko66
há 8 meses

Great to hear that. I am happy for you. Hopefully they will pay mine as well. They just asked for a one document and I sent it.

juusohamalaine
há 8 meses

I wish with all my heart that it will be successful and that you will get your money back

leszko66
há 8 meses

I received my withdrawal as well!

Editado pelo autor há 8 meses
há 8 meses

I have done that already at least a month ago.

há 8 meses

Will you try to file a complaint with the licensing authority as Branislav recommended ? Maybe there could be a success, although I certainly don't promise anything. 🤔

há 8 meses

And a miracle happened. Bet1000 Casino just paid me my money

há 8 meses

That's perfect news. I didn't even hope it would happen so I'm very glad you got your money. I hope it will be the same for the other players. 🎉☘️

há 8 meses

I received my withdrawal as well!

há 8 meses

Excellent. I celebrate with you that everything turned out well in the end and you got your cash. 

I firmly believe that you will not encounter such a situation again in the future and everything will only be more positive.

Good luck. ☘️

leszko66
há 7 meses

Faz algumas semanas que não vejo um dado com licença deles (talvez não esteja mais lá), ontem o site parou de funcionar completamente. Hoje escreveram novamente que estão fechando, acrescentando documentos para verificação (mas tudo foi verificado há muito tempo e mais de uma vez), há alguns dias eu queria levar ao yuzdt. sim, no campo carteira foi trocada uma carteira (não é minha com certeza. talvez tenham pensado que eu seria desatento)

Traduzido automaticamente:
Bandera
há 7 meses

Hello, so you didn't manage to get the money ? The documents you provided have already been verified ? As for your wallet, did you tell the casino they didn't have the right one? 

Let me know.

Jaro
há 7 meses

a conta foi verificada há muito tempo e várias vezes. Não tenho perguntas deles sobre isso. Acabaram de falar que agora não podem sacar dinheiro (foi de 3 a 4 meses), já esqueci deles (Curaçao não responde à reclamação). Mas há uma semana é por isso que recebi uma carta informando que eles estão fechando. Vou ao escritório e através do yuzdt queria fazer um pedido de saque (foi assim que fiz o depósito). No campo carteira minha carteira não está pendurada e não consigo trocá-la (foi feito de propósito ou tem algum problema no site, não sei). Tirei algumas screenshots e enviei... vamos ver.

Traduzido automaticamente:
Bandera
há 7 meses

I see, so now you're waiting for an answer from the authority, yes ?

If you are interested you can open a complaint with us on this link, where our team will try to help you if you are concerned. 

Screenshots you have taken might be useful.

What do you say ? 

Jaro
há 7 meses

Eu acho que pode ser chamado de milagre)). Ontem tudo foi pago. Pediram uma selfie com o endereço da carteira criptografada. Talvez outras estruturas relacionadas com o encerramento tenham abordado esta questão.

Traduzido automaticamente:
Bandera
há 7 meses

Really?? That's awesome!

Thank you very much for one of the brightest moments. 🙂

Maybe it will sound inappropriate, but how do you feel about this casino now? Are you staying, perhaps?

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