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CasaFórumCasinosBetlabel Casino - discussão geral

Betlabel Casino - discussão geral (página 2)

5.298 visualizações 42 respostas |
há 11 meses
|
1 2 3
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Marv apagou a publicação
Marv
há 5 meses
uspt

Wait for 1 day, if they are not still helping, you should start a complaint here. It might help. This casino is not trustable. Normally some one from the casino staffs eventually discuss the problem here. But these guys won't.

Marv
há 5 meses
uspt

Some one from casino guru will ask about your problem here, you give them the proof. And explain everything happened. You will definitely get your money back.

há 5 meses
Marv apagou a publicação
há 5 meses
uspt

Hi, please let us know if you got your money back or how it turned out. Failures can happen, but it should be resolved and you should get your money back into your account if it didn't arrive in your gaming account.

I'll be waiting for your news.🙂

há 4 meses
deptus

Olá e boa noite!

Alguém sabe por que o betlabel não está funcionando há mais de 2 horas?

O suporte também não responde aos e-mails.


Atenciosamente...

Editado
Traduzido automaticamente:
dj2m
há 4 meses
uspt

Hey, I tried it and casino works for me.

Is it still not possible for you to get in?🙂

há 4 meses
uspt

I made a withdrawal request to BetLabel on 27/10/2025 for an amount of €400.

They asked me for supporting documents (ID and selfie), which I sent the same day (27/10/2025, approx 21:30).

Since then I have only received the response "please wait" without any progress.


Today 31/10/2025, several days have passed and the amount has not been credited, while support responds with general phrases and does not give a clear timetable.


Based on my experience, BetLabel systematically delays payments and does not inspire confidence.

I do not recommend it to anyone, especially to players from Greece.

nikospap88
há 4 meses
uspt

Thanks for your post. 

If the casino is still doing verification, you need to go through it first, and only then will they pay you the money if it is successful. It won't work without it. 

Did you send anything else besides your ID? 

I wouldn't count weekends in the withdrawal processing time or KYC because casinos often don't work then. 

But try to hang in there, and once you pass verification, I believe it will go faster. 

If not, we'll be here to help you. 

há 4 meses
uspt

Update: Saturday 1/11 the security department asked me to send them a proof of adress (utility bill) which i provided the same day. Since then, now as i write 5/11 not a single word from them again. If this ghosting isnt suspicious i dont know what is.

I have been many years on casinos and gambling, the case is not the KYC since im completely legal, it is the stalemate and lack of information provided that is very very suspicious for the final outcome.

Editado
nikospap88
há 4 meses
uspt

It is possible that the casino is taking its time for this reason. 

I would add that we give casinos 14 days to complete verification and send the money, and if this does not happen, please contact us. 

I don't know what could be taking them so long, but it's best if they ask for everything at once rather than one thing at a time.

mp21212
há 3 meses
deptus

Não, são golpistas. Cuidado!

Traduzido automaticamente:
Romi
há 3 meses
deptus

E quanto ao reembolso das minhas perdas? Pessoal, por que ninguém está respondendo ao e-mail?

Traduzido automaticamente:
há 10 meses
uspt

I think you should double chech it. There is no logo of the licence authority.

há 3 meses
deptus

👍🏼Isso mesmo, todos golpistas

Traduzido automaticamente:
User21
há 3 meses
deptus

Pressione-os e procure um advogado; há boas chances de você recuperar suas perdas.


Esses são golpistas.

Traduzido automaticamente:
Romi
há 3 meses
deptus

Por que não responderam ao meu e-mail? Por que estão mentindo? A ideia de que alguém se importa é mentira. Nenhuma resposta há semanas. São golpistas. Estou aguardando meu reembolso. Meu advogado está analisando tudo.

Traduzido automaticamente:
jason0560
há 3 meses
uspt

Hello again,

I'm not familiar with any email of yours. To whom did you send an email, please? I'll try to respond in more detail once I know more from you.

You see, we work a bit differently, so one email may not be the proper step.

Feel free to add more details. In any case, it is excellent that your lawyer is reading everything; it sounds like he can help you. Can't he?

há 3 meses
deptus

Não, enviamos vários e-mails e ninguém respondeu.

Traduzido automaticamente:
jason0560
há 3 meses
uspt

To whom, please? To the casino? Perhaps they consider the matter closed. In such cases operators just stop responding, and it means they do not agree with the player's claims. Ignoring claims seems like a likely scenario.

Radka
há 3 meses
deptus

O que exatamente você quer dizer com isso?


É correto e legal que esses cassinos estejam disponíveis para jogadores na Alemanha que possam estar banidos do sistema Oasis? E outra pergunta: por que sou redirecionado para a seguinte página? Qual é o propósito disso? aml@techsolutions.group ?

O que isso tem a ver com a Betlabel?

Traduzido automaticamente:
jason0560
há 3 meses
uspt

Hello, I think it is important to distinguish between legality and overall fairness. As I told you in the other thread with the same topic, we focus on the second aspect because, for us, those situations are more complicated than international gambling law. I believe I already explained to you why OASIS is not an option for offshore operators. It is a dangerous paradox, but even gambling addictions require a certain level of cooperation from the player's side.

Frankly, I don't understand the redirection you talk about or the email address you shared. Can you please fully explain that to me?


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