CasaFórumCasinosBetlabel Casino - discussão geral

Betlabel Casino - discussão geral (página 3)

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há 5 meses
czptus

Não sei, mas para mim está ótimo. Depois de um tempo, consegui uns 200 lá, depois dos 200, deu 300, à 1h30 da manhã eu inseri as ordens e às 9h da manhã o dinheiro já estava na conta ou contas, essa é a minha experiência.

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Anoano
há 5 meses
skptus

Olá, fico feliz que pelo menos você tenha tido uma boa experiência. Às vezes, isso também pode ser causado por não sacar um valor maior. Essa seria a primeira coisa que me viria à mente.

De qualquer forma, desde que você se sinta bem no cassino e tudo esteja como deveria, isso é o mais importante.

Em quais jogos você conseguiu vencer? 🙂

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há 4 meses
grptus

Olá pessoal, tenham muito cuidado com este site e aconselho vocês a pararem de participar ou a não se cadastrarem. Ganhei um prêmio considerável de 3800 leva, o que, para um site de apostas, não é problema, na minha opinião. Eles atrasaram meu pagamento por mais de um mês, como se não fosse um departamento de segurança. Queriam uma selfie com meu RG e cartão bancário, comprovantes de pagamento de contas, selfies com correspondências... simplesmente me deixaram louco. E não dá para reclamar, porque eles não fornecem o endereço da sede e a licença de jogos deles é emitida pela ilha de Curaçao, na América do Sul. Vão atrás deles! 🙂 Hristo Hristov/Sofia/Bulgária

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hph001
há 4 meses
uspt

Hi, do you still have money in your gaming account? Did they refuse to accept or approve your documents, or was there a problem with them?

Does this concern your sports betting case?

Please let me know.

há um mês
itptus

Cassino fraudulento, bônus falsos. Joguei mais de 50.000 com eles e recebi no total talvez €150 em bônus, o que me parece completamente ridículo. Eles não respondem rapidamente aos e-mails e nem sequer possuem uma licença válida.

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lorenzoschie
há um mês
uspt

Hey, that must have been a truly unpleasant experience; losing hurts, right? In any case, this is fresh case unproven by time, that always poses a risk.

In any case, based on our finding, the casino is licensed, but not for your country—good detail. Thanks.

Would you perhaps say you were luckier in AAMS licensed casinos? I'm curious.

há um mês
uspt

Greetings to the forum!

I've registered and deposited money in my BetLabel account. But when I try to place a bet an error message appears, saying: "The stake amount in this currency is equal to 0". It doesn't matter if it's a casino slot game or a sports event. The result is always this error message.

Do I have to fulfill my personal info first in order to play?

Also I can't withdraw either. A message comes up saying that I must fill in all mandatory fields in my profile to withdraw.

I asked the casino (BetLabel) chat and you can see the answers in the screenshots, below.

Has anyone faced this situation with this casino? If yes what did you do to resolve it?

Thanks in advance for your replies.

filefilefile


ChrisK369
há um mês
uspt

Hello, that's truly inconvenient. One would say that the casino does not want to provide its services to you anymore, which appears to be accepted from your side, so no problem there, I reckon.

But I understand it's frustrating when money cannot be withdrawn easily. Has this conversation progressed further? I spot the guy also asked you for some screenshots. Any updates on the matter, maybe?

Radka
há um mês
uspt

Hello Radka!

The casino doesn't want to provide its services from the start, not "anymore". It's not that I was able to play and then suddenly I could not. From the start I registered, I deposited just fine (without having to fill my personal info) and when I tried to place my first slot bet the error message appeared: "The stake amount in this currency is equal to 0". I tried to other bet types (like sports bets), still the same message.

The fact that the casino does not want to provide its services to me it's not that it is accepted from my side. If there is a way to resolve this and be able to play there I'll be glad. But if not, at least to get my deposit back.

And this is my inquiry: The fact I cannot play has something to do for not filling the mandatory fields in my account profile? Because it's the reason for not letting me withdraw my deposited funds. And here's the contradiction, as I mentioned earlier: They allowed me to deposit just fine, without having to fill my personal info.

I also think that the operators are instructed, by the casino management, to give general answers and they don't fully know how the casino site works. This makes me suspect that the issue for not being able to play has something to do with my profile info not getting fulfilled. But I'm not sure..

That's why I asked if anyone else that played there knows anything about the matter.

The screenshot that the operator asked is the 3rd one I also uploaded here (in my previous post). She (the operator) wanted to see what error I get when I try to withdraw my deposit - another "proof" that makes me think the operators don't fully know how the casino site works..

I'm skeptical about giving my personal info in a casino that I won't possibly be able to play.

What do you think I should do?

Editado
ChrisK369
há um mês
uspt

Okay, thank you for this perfect description of the events.

If I may speculate a bit, the casino perhaps didn't ever think about what coincidence such quick registration might represent in reality.

Usually, account registration and deposits are voluntary actions that are not related to each other. Unless the registration form does not match the actual form that the casino requires to be fully filled in order to let you play.

I can imagine the chat operator could truly miss the point and thus wanted to see the error. It could be a truly messed-up platform setup, and honestly, chat supporters are not usually casino tech guys.

Just to be sure, does this problem occur even after the account details are fully filed? Did you try?

Also, what about your country and currency? Are both allowed, maybe?

Now that I'm thinking about it, another thing comes up: since you registered with sort of a quick registration, the system could be automatically preventing you from any action because, in its logic, those missing details are equal to unsupported country and currency.

What do you think?

Radka
há um mês
uspt

My country is Greece an my currency is € (euro). They accept players from my jurisdiction. And I've deposited in € (euro) just fine.

I agree that maybe the system could be automatically preventing me from any action because, in its logic, those missing details are equal to unsupported country and currency.

So, I'm thinking to give it a try, by fulfilling my profile and see what happens. I'll let you know.

ChrisK369
há um mês
uspt

I see there are no problems with country restrictions, which I consider good news.

I'll be here hoping it gets resolved and crossing my fingers in the meantime.

há um mês
itptus

Fiquem longe!! Há uma semana, eles adiaram meu jogo e me reembolsaram em menos de 2 horas! Hoje, já se passaram 5 horas e não consigo ver nada. Eles não respondem a e-mails e o chat de suporte está bloqueado!!


Não jogue e denuncie ao Monopoly!

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dbstreaming91
há um mês
uspt

Hmm, that's quite an unpleasant situation. Have you tried live chat if they're not replying to your email? It might be a good idea to find out why this is happening. Still haven't received the money?

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