há 3 anos
BitStarz Casino - discussão geral (página 3)
há 3 anos
Vejo que o casino luckystar não oferece bônus de depósito, mas quando me registro através do Guru, não recebo bônus sem depósito ... você sabe do que se trata?
Traduzido automaticamente:
há 3 anos
Há várias razões para isso. Às vezes, essa informação está errada porque o cassino mudou as regras do bônus. Isso pode ser diferente dependendo do país ou local.
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há 3 anos
As for bitstarz casinos, I have a lot of acquaintances who play like me in cryptocurrencies, in the beginning they released payments without documentation of the player who plays in cryptocurrencies ... but now when we ask them on the chat they generally say they don't need documentation ... when asked what could be the reason, they will never give me an answer.
há 3 anos
Because it's the very nature of how crypto works. Currency like bitcoin are created through the market . There is no Notebank or country that owns it The casino only sees the amount you deposit. They can't backtrack it anyway. The same as you buyed it all you have is that wallet number, you don't know who you got it from. And there is Skrill or someone between transaction. That's why they don't need your address
1
há 3 anos
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Editado
há 3 anos
Hello and thank you for noticing the bonus section 🙂.
há 2 anos
This is a horrible casino. There customer support people are extremely rude they want to call you a liar and then threaten to ban you from chat if you say something they don't like. Very rude and they don't seem to honor their promotions like they are supposed. How do you report there customer service people cause they seem to have nobody overseeing them
há 2 anos
Hi, what is your status regarding the casino? Do you happen to have some money in the casino and weren't able to get them out?
há 2 anos
No I do not have any money in them that I can't get out. This is what I feel about their customer service reps. Anytime you try to speak with them no matter what its regarding they are extremely rude and don't even listen to you..they just immediately say your wrong or a liar.
há 2 anos
No I do not have any money in them that I can't get out. This is what I feel about their customer service reps. Anytime you try to speak with them no matter what its regarding they are extremely rude and don't even listen to you..they just immediately say your wrong or a liar.
há 2 anos
Hello,
could you share some screenshots, please? This casino should be alright, so I would like to see how the chat operators have offended you.
We intend to focus on the casino's support qualities, so this will help us.
Thank you.
há 2 anos
I didn't take any screenshots from the last several conversations. Is there a way to get a copy of those chats from them.
há 2 anos
Hello,
some casinos can provide transcripts, but some can't.
You should ask the casino.
há 2 anos
yes, I did, they cancelled winnings-- returned only the last (small deposit) not the thousands of$$, and that's that
TERRIBLE. I have so much proof saved against them-- how they violated their own terms. For starters, I uploaded my USA PASSPORT-- AND my account was APPROVED. Then, they'll let you withdrawal small amount, but if you win anything good, they'll throw every reason they can to not pay, including I played from a aviolated country. OR--- duplicate account. They'll make whatever they want... I also found out that it appears they're located elsewhere, or at least one of their servers looks like it may be us California, US. Which would be a total no no--.. but frankly, they'll put you through the wringer and wear you down, but you know what,. thanks for reminding me. I'm going to continue to pursue crooks. (NOTE: I know it works out great for alot of ppl in non restricted country, but the sole fact that they don't put a geo-block, is bad business, and shady as shit. It's literally a few lines of code.
há 2 anos
Allow me to mention that we rejected your complaint. I'm sorry:
"The player from US had the account blocked due to being from a restricted country. The player has also had multiple accounts. We rejected the complaint because the casino has never confiscated the player's winnings because of being from a restricted country, but because she used multiple accounts."
há 2 anos
Hi!
Can you please specify if they allow VPN usage or is it possible for me to play when I'll be on holiday/at work not in Canada?
há 2 anos
Hello,
This could be quite tricky, so I'd suggest you ask the casino, it's up to them in the end.
I'd save the conversation if I were you. Just in case.
1
há 2 anos
Também estou tendo problemas com este cassino. Parece-me que apenas os jogadores que perdem todo o seu dinheiro são bem-vindos lá. Assim que você quiser que uma quantia maior seja paga, são necessárias coisas que você não pode enviar. No meu exemplo, depositei uma quantia maior com cashtocode. Também ganhou alguns milhares de euros. Então eu deveria primeiro fazer o upload do voucher do cashtocode. Eu fiz isso também. Então veio o próximo pedido. Por favor, abaixe suas calças completamente. Folhas de tempo mais extratos bancários. Não consigo entender o que isso deve fazer. Depositei o cashtocode cash. Não é visível nos extratos bancários. Se o cassino não concordar com este método de pagamento, também não o ofereça. Se eu não enviar os itens, nenhum pagamento será feito. O suporte continua caindo. Má conexão, é claro.
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há 2 anos
Hello,
Especially good casinos are very concerned about the proper KYC. I can imagine that it is not very popular among players, but the casino just must be sure that it was you who deposited, played, and won.
If you feel you have been mistreated though, submit a complaint, please.
Thank you.
alexdossantos2220
há 2 anos
Hello,
you should consult with the casino and save the reply. 🤔
(hug to danilolopes5959 😉)
Editado
1
há 2 anos
Boa noite!
vices indicam o bitstarz.com?
Ganhei um bonus nessa plataforma, e agora estou com um valor expressivo p/ saque, porém me deram um prazo de 12h para finalizar a verificação da conta para liberar o saque, e ja tem mais de 24h que não finalizam a verificação de conta.
Recusaram o saque dizendo que eu não havia enviado os documentos que pediram, mas a atendente do chat confirmou que os documentos foram processados e recebidos.
entao, fiquei com receio.
Editado
há 2 anos
Hello,
just to make sure I get it correctly:
You've received a confirmation that you passed the account verification, but your withdrawals get canceled because of the unfished verification, right?
Then you should ask the casino which particular documents seem to be missing.
Can you do that please?
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