Booi Casino - discussão geral

Olá,

Terei todo o gosto em ajudar se ocorrer algum problema com o casino Booi.

Tudo de bom,

I will report my first withdrawal not yet processed by Booi casino, the casino emphasizes payment within 2hrs (reserves the right of verification within 48hrs), I waited for the 48hrs period, and I did not have the withdrawal cleared, the deposit was via Pix ( instant deposit system in Brazil), withdrawal by the same (Pix)....chat reports a technical problem, which can take up to days...I have my withdrawals on time in other houses, including PlayFortuna, of the same Group, I feel Annoyed me, after 3 years of online casinos, I look for casinos with fast and reliable payouts. So in this case, a rollover of 30x equivalent to 22,500.00 BRL was completed, my account was verified before depositing. Waiting for a quick solution, after all we don't play in term, we pay first... Thanks in advance to Forum Guru!!!!

Olá @MarlonMK,

Parabéns pela vitória!

Mas desculpe pelo atraso, tentaremos resolver o caso o mais rápido possível.

Atenciosamente, equipe Booi

Thanks for the answer, I'm waiting for the solution to the withdrawal, I liked the layout of the casino, I liked playing at the casino, I hope it gets resolved so we can continue playing and having fun in this casino.

12 days after my withdrawal request and still not deposited, until when will the casino postpone my withdrawal?

Isso é estranho. As retiradas não devem demorar 12 dias. Mesmo as transferências eletrônicas são mais rápidas.

Something unnecessary, nice casino, but be an alert for other players in the community...MelBet, 1xslots, almost instantaneously, Leo vegas, Mrbet, Twin has paid in one day...That kind of attitude sounds bad, as I said before above, trust is something the casino should have at the very least, after all we spend and when we win, and when we win, it takes a long time to pay or not to pay is swindle.

Isso é verdade, se você não receber os ganhos em alguns dias, tentarei entrar em contato com o cassino por conta própria.

Daniel canceled again today...The pix is very simple, it's my CPF or Phone both verified, now there is a divergence in the number in my CPF registration, but according to Support this does not influence the withdrawal, so the question remains, Don't take the data from the first deposit to make the withdrawal pix, or they don't have their pix working.... I didn't understand so far.

Will they solve my withdrawals or is it difficult? do the following send me the email, i'll send you the deposit buyer per pix, just use the same key to pay me... I'm extremely angry with the casino, technical excuses, this or that and in 15 days we'll continue in the same situation, I have a withdrawal now of 5500.00. And another 1000.00 on balance...I want my winnings immediately! Disrespect to the customer....

Estou tentando entrar em contato com os representantes do cassino a respeito de sua retirada pendente. Esperançosamente, conseguiremos obter uma resposta deles.

Thanks Daniel, I even suggested that they cancel again and that I make a withdrawal for bitcoins, I should solve it since the company that was hired couldn't make a simple pix...but they told me they don't authorize it through the chat, I see that the casino doesn't want solve the problem.

O cassino respondeu que estão trabalhando nisso. Sei que é irritante para você, mas, pelo que o cassino se comunica com você e conosco, acredito que é apenas uma questão de tempo até que você receba seus ganhos 🙂

Subject resolved, after many attempts, support did not know the problem, which is basic and I asked him many times, if he would diverge in the withdrawal for having a wrong digit of the CPF....even with KYC approved...but anyway ....paid me, and I went back to playing at the casino! Thanks to everyone involved.

Olá MarlonMK,

É uma notícia maravilhosa! 🥳 Estou tão feliz que acabou assim, especialmente depois de todos os incômodos que você experimentou até agora.

Aproveite seus ganhos!

Fico feliz que entrar em contato com o cassino ajudou e você recebeu o pagamento no final do dia. Demorou muito, mas eu sempre digo que ganhar é o mais importante e depois vem o resto 🙂

We have to praise when it's good, and criticize when it's bad, but the casino has surprised me, it's good to play in it, it's fair, paying, site show, best casino along with playfortuna, which I've used in 3 years of online gaming. ..Only the support could give an improvement, service in PT, for better understanding.... Congratulations to Booi Casino.

É sempre bom ouvir que aquele jogador de cassino tratou bem no final! Obrigado por postar, você pode até escrever sua própria avaliação de usuário para este cassino, sabia disso? 🙂

Existe um método pegadinha quando eles atrasam saques como este. Você pode ter outro problema e eles terão novos termos que não estavam presentes quando você depositou novamente e pronto. Por favor, tenha cuidado com eles, eu honestamente suspeito que eles irão corrigir seu RTP contra você ou os próximos grandes ganhos com novos termos que não estavam presentes quando você começou