há 12 meses
Se desejar discutir algo relacionado com Boomerang.Bet Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
Boomerang.Bet Casino - discussão geral
há 12 meses
Do other players also have problems with this casino?
I made a withdrawal a week ago and they still haven’t paid and every day they have different excuses.
Also when I check there licence it says "not valid"
há 12 meses
Yes my friend i also have problems with this casino, i make deposite 5 days ago, and still dont have money in my balance, support said u need wait 7 days minimum for this money. 7 days? Its crazy. And this casino not licensed, support said they have license. But maybe my eyes lie me.
Editado pelo autor há 12 meses
há 12 meses
7 days for money to reach your account is indeed crazy. There are many more complaints at Trustpilot.com
Let's hope they have these problems because they are a new casino and they sort it out and we get our money soon.
1
há 12 meses
7 days have passed since my deposit, there is no money in my balance and the casino always says the same thing, I have to wait a little longer.
há 12 meses
Which payment provider did you use? Perhaps it’s an option to try to contact the payment provider directly.
1
há 12 meses
Wlpay i think, but website wlpay.io not working for me, maybe this website not working for no one.
há 12 meses
On your deposit overview in the casino wallet you can click on "details" from your deposit (are you deposits shown in this overview?) and mine say "Nodapay" (but also see "Wlpay" on the deposit page indeed).
If I were you I would email them both.
Nodapay; support@naudapay.com
Wlpay; info@wlpayments.com tel:+31 (0) 858769806
Editado pelo autor há 12 meses
Apagado
Postado por RS200 foi apagado
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Postado por RS200 foi apagado
há 12 meses
Do other players also have problems with this casino?
I made a withdrawal a week ago and they still haven’t paid and every day they have different excuses.
Also when I check there licence it says "not valid"
há 12 meses
Hello.
The license is valid.
You just need to use the correct verification seal placed on the casino's website.
Anyway, what kind of "excuses" have you heard so far?
há 12 meses
Yes my friend i also have problems with this casino, i make deposite 5 days ago, and still dont have money in my balance, support said u need wait 7 days minimum for this money. 7 days? Its crazy. And this casino not licensed, support said they have license. But maybe my eyes lie me.
há 12 meses
The casino is licensed. I would focus on the 7-day period you've mentioned, though. Any concrete explanation for that?
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Postado por KeanBatey foi apagado
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Postado por KeanBatey foi apagado
há 12 meses
On your deposit overview in the casino wallet you can click on "details" from your deposit (are you deposits shown in this overview?) and mine say "Nodapay" (but also see "Wlpay" on the deposit page indeed).
If I were you I would email them both.
Nodapay; support@naudapay.com
Wlpay; info@wlpayments.com tel:+31 (0) 858769806
há 12 meses
thanks for the contacts, I'll try to call, write mail.
há 12 meses
Hello.
The license is valid.
You just need to use the correct verification seal placed on the casino's website.
Anyway, what kind of "excuses" have you heard so far?
há 12 meses
I use the correct verification seal placed at the casino. My web address is exactly the same as yours. Maybe it shows "not valid" for me because I’m a Dutch player? (and the license is not valid in the Netherlands)
It has been 9 days now since my withdrawal and I hear excuses from technical problems and couple times you get it tomorrow and now they say I just have to wait.
When you look on trustpilot there a dozens of people with the same problems.
há 12 meses
Hello,
I never heard that it should work like this, but most importantly, I'd like to confirm the casino is not licensed in the Netherlands. It is common, though, that mirror casino pages seem to be unlicensed while the main URL shows the proper result. I understand it is very confusing, but that could be the case.
What if the casino's payment provider truly has a technical issue? That would mean you need to wait, am I correct? 🙁 Let's hope the money comes soon. If you struggle longer than another 5 days, the complaint handler will step in through the complaint.
há 11 meses
Dear KeanBatey,
We are very sorry that you had a negative experience in our casino.
We kindly ask you to contact us via live chat or email, we will re-check the case with your deposit, usually if we have any delays in crediting deposits, these cases are resolved within 48 hours, so it is strange that your problem is not resolved after a week.
Thanks for your feedback, hope for your further cooperation.
Kind regards
Boomerang.bet Team
há 11 meses
Dear RS200,
We did have a problem with withdrawals via bank transfer for some time, due to technical problems on the part of the payment provider, we have partially resolved it, if your withdrawal request has not yet been processed, please wait a little longer, in case the withdrawal request will be canceled, please create a new one by choosing any other method for withdrawing funds (for example, Crypto). We apologize for this situation and are ready to offer you 50 free spins as an apology.
Thanks for your feedback, hope for your further cooperation.
Kind regards
Boomerang.bet Team
há 11 meses
I have tried the crypto withdrawal.
The have the same technical problems.
Its unbelievable hard to make a withdrawal on this site.
And really easy to make a deposit.
