Dragonia Casino - discussão geral (página 7)

I applied on February 9th... I cancelled it myself after 14 days, and now since February 16th, I keep getting put off with the same standard reply.

Ich hatte einmal am 9.2 beantragt..das habe ich dann nach 14 tage selber storniert und jetzt seit 16.2 man wird immer wieder vertröstet immer der gleich Standard Satz

The first one was on February 9th for 1000 euros... I cancelled it myself after 14 days.

Now, since February 16th, I've received €500... the same excuses keep coming up... then I have two more payouts pending, one for €300 and one for €200.

The 200 euros should have been paid out yesterday.

Das erstmal war am 9.2 1000 Euro..das habe ich selber storniert nach 14 Tagen.

Jetzt seit 16.2 500 Euro..es kommen immer wieder die gleichen ausreden .. dann habe ich noch 2 weiter Auszahlungen zu laufen einmal 300 Euro und 200 Euro

Die 200 Euro hätten gestern ausgezahlt werden müssen

There are still problems.

Es gibt immer noch Probleme

Hello, and what exactly has the casino told you, please? Also do not cancel any more withdrawals; it usually only helps the casino prolong the procedure.

I suggest we focus on why this has happened thus far, specifically how the casino explains the problem to you.

They keep saying there's a high volume of payouts right now, which is why processing is taking so long. They always say your payout is coming soon, but nothing ever happens.

Die schreiben immer das es aktuell sehr viele Auszahlung gibt und das die Bearbeitung deswegen solange dauert.Ihr Auszahlung kommt bald ,schreiben sie immer, aber dennoch passiert nix

Well, to be honest, that is precisely why most of the withdrawals can be delayed, and it is also the less problematic situation. Just imagine the casino would tell you that you broke some rules and won't pay out.

I understand you assume the casino is just delaying, but it could be the real matter here. Given the circumstances, do not cancel any other withdrawal, please.

For now, try to be patient.

But honestly, how long are you supposed to be patient?

Aber ehrlich gesagt wie lange soll man denn Geduldig sein??

Well, if you ask this way, the most honest answer is "until the casino is capable of paying." Delay can be unpredictable. From the more practical perspective, though, you may consider the information mentioned in your complaint as a form of answer.

Hmmm ok...then I hope it really does come to a payout.

Hmmm ok...dann hoffe ich mal das es wirklich zur Auszahlung kommt

I understand it may seem bad at this point; on the other hand, we shall see what comes next, and if the casino fails to resolve that clearly, my colleagues will step in.

Maybe if you try to think about something else for a couple of days, it will feel less intense.

Well, I'll wait a while and see if anything happens.

Na ich werde etwas warten mal sehen ob was passiert

Hello, good morning. I'm also waiting to be paid. The deadline for receiving my withdrawal has passed, but I've been told they have a high volume of requests. The total amount is €1000. I'll keep you updated on when I receive my payment.

Hola buenos días, yo también estoy esperando a que me paguen, ya han pasado los días para que me ingresen el retiro pero me han dicho que tienen alto volumen de solicitudes. En total son 1000 €. Les iré informando de cuando me paguen.

Hello, you are not the only one, I fear. Did you read the other posts in this thread? Let me know if you find similarities. In my opinion, you have to wait like others. This casino seems to be slow in payouts.

Yes, I've read it. Yes, I'll wait.

Sí, lo he leído. Si, voy a esperar

I guess the casino needs to resolve this, and, of course, we all hope they will do so as soon as possible. Many players have been in a similar position and I understand it is not convenient.

Please let us know when you receive something new from the casino.

We have to wait

Hay que esperar

I see, an empathetic response; funds are safe. I would, however, appreciate something more concrete.

Well, let's wait then.

It's good to know I'm not the only one who's been waiting for their payment for several weeks. In my case, it's only €500, and I submitted my application on February 23rd. Simply embarrassing in this day and age…

Multiple emails and chat contacts, always with the same message (rest assured your money will arrive), blah blah blah… I believe this is a scam and am publicly warning against this casino!

If the status changes this week and the money is in my account, I will retract this post.

P.S. Simply embarrassing… 😁

Schön zu lesen das ich nicht der einzige bin der seit mehreren Wochen auf seine Auszahlung wartet. Bei mir handelt es sich lediglich um 500€, der Antrag von mir wurde am 23.2 gestellt. Einfach peinlich in der heutigen Zeit….

mehrere E-Mails und Kontakt Aufnahmen per Chat, immer mit der gleichen Aussage (seien sie versichert das ihr Geld kommt) bla bla bla…. Ich glaube hier eine Betrüger Masche zu erkennen und WARNE hiermit öffentlich vor diesem Kasino!

wenn sich der Status diese Woche noch ändert und das Geld auf meinem Konto sein sollte, werde ich diesen Post zurück nehmen.

ps. Einfach peinlich…. 😁

Hey, if you've been waiting this long, would you be interested in our help? 

If so, click on this link and open a complaint. 

If you've been waiting several weeks, to be honest, I would leave this post here even if the casino paid you, but I would add that they eventually gave you the money. It's not a bad thing to share your experience so that others can see what to expect.