há 11 meses
I won the money from free spins given to me randomly and I haven’t deposited which I think could be the reason but why can’t they just say ? I honestly wouldn’t mind if they just said the reason
Golden Genie Casino - discussão geral (página 3)
há 11 meses
I have done what you said on your previous post
but I was waiting for £850
há 11 meses
How long after you sent the documents did you receive the money pal as they have asked me today for documents pal ?
há 11 meses
Maybe try to use the "reply" button so the user can be notified of your post. 😉
há 11 meses
After I sent the documents I received payment 1-2days later
há 3 meses
Hey, did you ever receive your payout? I’m having the same issue at the moment
há 3 meses
got no issues with the payout on my end. received it in less than 2hrs!
ResponderCitar1
há 3 meses
Hi guys, I’m hoping someone can help, I’ve withdrawn £650 from golden genie on the 25th October, waited the 21 working days but still not received my winnings, the winnings were not from a bonus and I’ve completed all the verification checks, every time I contact them I get the same message that there are delays due to checks or due to high volumes of requests, I’ve never experienced anything like this and now believe I’ve been scammed, just want to know if anyone has actually ever been paid out and if so how do i go about getting my money? Thanks 👍
há 3 meses
Hello, I hope the casino is going to pay, because from what I see in the review, it could be a problem. 🙁
Normally, I would suggest a complaint, but I found this warning:
"No Reaction Policy for complaints:
This casino refuses to assist in resolving any players’ complaints. All of our previous attempts to establish any cooperation were overlooked. Therefore, the majority of newly submitted complaints are marked as unresolved and have a negative impact on the casino’s rating."
Hopefully they are truly just delayed!
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