FórumCasinosHellSpin Casino - discussão geral

HellSpin Casino - discussão geral (página 2)

há 2 anos por eramomarco
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6967 visualizações 36 respostas |
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Constantinos03
há 11 meses

Hey, I find it quite strange that if you were to do a supplementary verification and the casino asks for your address again, they basically refuse you the same one. Did you ask what is the reason for this and why does the casino ask for documents that have already been verified ? 

However, I saw that you managed to open a complaint, so let's see where our team gets to if you don't manage to resolve your situation. 

If you had something new would it be possible to update us ? 

há 11 meses

Hi.


I have a pending complaint with HELLSPIN with the help of Casino guru

Since that I have found out they are not licensed . I don't think I have a hope in re cooperating my winnings they confiscated .


And how.can they trade if no licence there is got to be a governing body that cam shut them down or fine them for being unfair .




madisonguerero
há 11 meses

Hi, yes this is correct information and we have it listed on our website for this casino as well that it operates without a license. 

However, what is the problem in your case and why casino doesn't want to pay you your money ? Can you tell us a little more about the problem ?

Nevertheless, since you have an open complaint, nothing is lost and we will see what our team can do. I hope it will all be resolved in the end and you will be happy, but let's not get ahead of ourselves and wait and see how things develop. 

I will wait for the answer.

Jaro
há 11 meses

Hi ,


Pls ready current case with them andi have the game history of my 5000 spins

As you will see I fought hard to win that money . Only to loose. It on a technicality . I contacted them they said decision is final

So heartbreaking






Maritess

madisonguerero
há 11 meses

I think such evidence would certainly be useful in the complaint you have open. And while it is still in progress, I'll try to wait and see where the team get you. I want to firmly believe that it can be solved. So let's be patient as this whole thing unfolds. 

Good luck. ☘️

há 5 meses

Recentemente ganhei algum dinheiro no hell spin, depois de verificar totalmente a conta peço o saque mas diz que meu banco continua recusando o saque, estou tentando abrir uma conta criptografada para poder carregar o dinheiro lá e depois sacar isto . Algum outro conselho?

Traduzido automaticamente:
pietrorusso2502
há 5 meses

Have you tried to ask your payment provider about this? The issue could really be on their side.🤷‍♀️

há 5 meses

Então, porque você escreve sem licença - você tem licença ou estou bêbado? file

Traduzido automaticamente:
paclmaya
há 5 meses

I do not understand your question here, actually.🤷‍♀️ We could not find any information about a license at this casino. Could you post the link to where you found this information, if possible?

há 5 meses

Se você clicar na imagem abaixo, diz Licença Curaçao ou como se chama? Ou o que diz é irrelevante?

Traduzido automaticamente:
paclmaya
há 5 meses

Could you perhaps post a URL where you found this information, please? Our data team couldn't find any licenses at this casino, unfortunately.🤷‍♀️

há 4 meses

Existe uma área especial onde você pode encontrar licenças? Só postei a foto onde está escrito, só porque está escrito ali, não significa que eles têm licença?

Traduzido automaticamente:
paclmaya
há 4 meses

Sorry, but if you check the information on our website, it says "unverifiable.". That means that our data team couldn't verify this license.

file

há 4 semanas

Boa noite, fiz uma tentativa de saque de 500€ e uma segunda de 1500€ fiz o saque por transferência bancária (transferência bancária) recebi também os emails pertinentes que ambos foram aprovados (também identificaram todos os documentos que me foram solicitados! Quantos dias faltam para ser creditado na minha conta com este método?Obrigado

Traduzido automaticamente:
alexis1985
há 4 semanas

Hi, in such cases it can be individual, but I would expect about 5 days since you are doing it by bank transfer. I think this is normal. 

However, something unexpected may come up and it may take longer, but I don't want to worry you right from the start. 

I should add that we give the casinos 14 days to send the money to the player, so if nothing happens within that time, we would try to help you. 

So be sure to keep me updated as things develop. 

há 4 semanas

Hi, in such cases it can be individual, but I would expect about 5 days since you are doing it by bank transfer. I think this is normal. 

However, something unexpected may come up and it may take longer, but I don't want to worry you right from the start. 

I should add that we give the casinos 14 days to send the money to the player, so if nothing happens within that time, we would try to help you. 

So be sure to keep me updated as things develop. 

há 2 semanas

Muito obrigado, deu tudo certo e não tive problemas!!!!!

Traduzido automaticamente:
alexis1985
há 2 semanas

So I'm glad, how long did it take for your money to finally arrive? 🙂

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