há 5 meses
Conversei com eles e não resolveram meu problema
Traduzido automaticamente:
Jet Casino - discussão geral (página 5)
há 5 meses
Well, if they've changed the payment methods, unfortunately, there is nothing we can do about it. What if you choose another one?🤷♀️
há 4 meses
Do nada, eles pedem mais documentação e atrasam seus saques com um prazo possível de 31 dias, enquanto normalmente demoram 1 dia. Aludindo ao termo ou condição 10.4. Jogo injusto. Muito estranho se eles já processaram todos os saques.
Traduzido automaticamente:
há 4 meses
From another perspective, if this request came out of nowhere, it may also be a sort of additional verification or a direct investigation of all your activities, which usually have similar deadlines.
Sadly, casinos do not prefer to share details when it comes to investigations, so as usual, players are poorly informed yet highly confused. Frankly, if you check rules, there is always a part justifying such a process. I'm sorry you have to go through this. I bet you are not aware of anything unusual you have ever done while playing there, right? So you should be fine. Let's hope they will handle this quicker, and make sure to keep us posted. Just in case.
Editado pelo autor há 4 meses
há 4 meses
What?!!! IT is not true!! All casinos under this management have the same verification proces. ID, selfie with ID and payment verification. If docs are ok, withdrawal (by bank card) takes up to 15-20 minutes maximum.
há 4 meses
What are you talking about? Did you even play at their casino? the maximum account verification period is 31 days, and I can say this is not the maximum, but the minimum that you will wait for.
há 4 meses
Yes. I have been playing on 3 of their casinos:
1) Jet Casino
2) 1 GO Casino
3) Starda Casino
ID, selfie with ID and transaction statement
If the documents are good quality and visible, after making withdrawal You have answer from support about verification.
