há 2 anos
At least you still end this with a positive balance. I know it is not much but could be far worse.
Anyway, hope all possible players will read this.
Jupi Casino - discussão geral (página 9)
há 2 anos
Ei! Joguei no cassino Jupi e ganhei primeiro 10.000 euros, recebi informações de que minha conta foi verificada, mas quando fui sacar 500 euros, recebi que precisava enviar outro ID. Tem ido e vindo com documentos por várias semanas. Pediu ajuda ao jogador para registrar uma reclamação, mas foi negado, pois eles anunciam o cassino Jupi como um cassino ok para jogar. Cansado e entrei e joguei de novo, agora meus ganhos são de até 25.000 euros, mas não sei se vou conseguir meus ganhos? alguém recebeu um pagamento do cassino Jupi? Não deveria ser ilegal enganar os jogadores com seus ganhos? aqui estão informações sobre o suplemento que infelizmente possui vários cassinos: Jupi Casino é um cassino online lançado em 2021 usando 80 provedores de software, incluindo Net Entertainment, Microgaming e Betsoft Gaming. É propriedade e operada pela Famagousta BV, é licenciada e regulamentada pelo Governo de Curaçao.
Como os sites de jogos podem recomendar cassinos que enganam os jogadores?
Ainda estou esperando uma resposta ao meu documento e não recebo uma linha do tempo quando recebo uma resposta, é extremamente frustrante e como devo receber 25.000 euros quando você só pode sacar 500 euros e não fazer mais saques por a retirada de 500 euros é paga. O que fazer????
Editado por
Radka há 2 anos
Motivo:
Link proibido
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há 2 anos
Could you please submit a complaint through our website? I'm not saying we'll 100% help, but we may give it a try. If it turns out that what you wrote is real, we could possibly add them to our blacklist.
Editado pelo autor há 2 anos
há 2 anos
Hey Thank you both for you quick respons I will submit a complaint. I was really pusseled that Ask Gambler did not submit my comlplaint? there are so many sajts that has an add and recommends player to play at Jupi casino . I still haven't heard back from Jupi and they refuse to give me an timeframe on when my account is verified with ID nr 2 besides my driver license.
há 2 anos
Hello,
we are always happy to help.
Now give our complaint team some time, please. They'll get to you soon.
há 2 anos
Inacreditável que um cassino que é classificado tão mal por você só receba as melhores classificações do Askgambler. Ou eles são todos falsos ou eu não entendo por que existem julgamentos tão diferentes. Por exemplo, por que não há classificação no Askgambler por Dandosch? Procurei por ele, mas apenas seu caso não resolvido está listado. Então, mais vão encontrar este cassino e, como eu, tenho a sensação de que tudo está bem com eles. Só agora, quando me dou conta da lentidão da verificação, eu agucei os ouvidos e prontamente só li coisas ruins aqui e praticamente perdi meu dinheiro. A única coisa boa é que definitivamente não vou jogar mais e estou me preparando para o fato de que pode levar muito tempo até ver meu dinheiro novamente.
Traduzido automaticamente:
há 2 anos
Hello,
there is a pretty simple explanation. We've developed quite a complex process how to evaluate any casino. We also keep an eye on complaints so anytime a casino does something unfair, we react and its reputation may be affected.
Just read the section "Reputation explained" and check the complaints.
Cashmo99
há 2 anos
Oh, I'm sorry to read this...
Their reputation is 0,8 out of 10 points, so it is most likely as you said 😔.
Furthermore, we have information that:
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
I'm just wondering now, how much have you deposited there to be able to place the withdrawal of 40k in total?
há 2 anos
Tell me the name of gambling tô send reclamation please. They allways asking me New documents
há 2 anos
Hello there,
it seems you have a problem with the verification process. I ask you to try to provide any documents they're asking you for. It is the easiest way.
Is there any particular document you can't provide, I wonder?
I'm not sure to what gambling you're referring to though. If it's a license provider, you should find this information on the casino's website:
and here:
You can also submit a complaint via Casino Guru Resolution Center:
https://casino.guru/complaints/create
há 2 anos
Podem indicar me email para reclamar levantamento deste Casino? Mesmo o regulador?
há 2 anos
Hello,
I'm sorry your issue persists.
Please check those screenshots for both contacts
Antillephone contact:
casino support email - already posted:
Frankly, Antillephone is not the best authority when it comes to helping players.
há 2 anos
Anyone wishing to join. Please just don't. As someone said they are criminals. They don't pay out. It's headache after headache with kyc you never meet their reams that's because they don't want you to. Your withdrawal will stay pending and pending and eventually you'll probably be tempted to use it and yes lose it. So the more people who post things like this the more people who know to look else where. I mean why deposit your hard earned money and never ever see your winnings. It's actually theft. You learn the hard way. They have no intentions of paying out anything so please look else where, do your homework cos these are the lowest of lowest. No one gives a dam about their clients
Editado pelo autor há 2 anos
há 2 anos
Hello,
this Bank Statement is a standard part of the KYC process, so I would not take it as proof that this casino is a scam. I think several other aspects are saying that this casino is not a good one:
Sadly, you have not checked our website before starting playing there. 🙁
há 2 anos
Shocking website. They have glitches in their technology where the screen will go blank and you can't watch your bet you placed run but the money still gets taken a d nw they have just closed me out if my account whilst I was watching a race
há 2 anos
Hello,
Do you know why your account has been closed, please? I would say that it was probably due to the account verification, some casinos do that.
If you try to access your account can you see any warnings or information?
há 2 anos
I'm done with them. I sent them my passport, bank statement, photos of debit card I was using and they requested a screenshot of a transaction of a deposit I made. They're a nightmare. Criminals at best
há 2 anos
Hello,
I know that this casino has a terrible reputation, but kindly note that the casino must be 100% sure that it was you, who made the deposit, played, and won. Sadly, the casino can't afford the luxury of meeting you "face to face" for verification, so it works like this.
On the other hand, it would be only better if you find yourself a decent casino instead.
Need a tip? Just check the list of the recommended casinos.
há 2 anos
I have no problems with any establishment carrying out checks etc. I understand the need to be sure. But the point here is they take your deposits and they don't mind who you are, I mean you could be a minor or been previously self excluded. My point is the issues they start to have is when you win and want to withdraw. That's when all the unnecessary stuff goes on. I know companies who let you upload stuff , and it's verified there and then and I also know companies who withdraw instantly within 10 mins of being verified.
But yes your 💯 percent right they are the bottom rung of the ladder and how they have any customers is beyond me. I would imagine its only a matter of time b4 they go out of business. But I do see what your saying. Cheers have a good day
