FórumCasinosMetaspins Casino - discussão geral

Metaspins Casino - discussão geral (página 4)

há um ano por 5201314yaxuan
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Postado por MetaspinsExtortion foi apagado
há um ano

Hi.

I read your case again, but it seems the casino's reply saying you used an incorrect address is quite in order, and from my point of view, it just looks like an issue with the address yet with a very prolonged solution. Sadly, you spammed the complaint thread quite well, so finding pieces of really useful information is a bit tricky.

Forget me if I got something wrongly then.


So, for now, I'll just wait for the complaint to develop further because I do not intend to make the mess even bigger. I would not say we are responsible for this, but I've found you very inclined to find everyone responsible.


I want you to know that I hope your case will be resolved soon!

Editado pelo autor há um ano
há um ano

Hi.

I read your case again, but it seems the casino's reply saying you used an incorrect address is quite in order, and from my point of view, it just looks like an issue with the address yet with a very prolonged solution. Sadly, you spammed the complaint thread quite well, so finding pieces of really useful information is a bit tricky.

Forget me if I got something wrongly then.


So, for now, I'll just wait for the complaint to develop further because I do not intend to make the mess even bigger. I would not say we are responsible for this, but I've found you very inclined to find everyone responsible.


I want you to know that I hope your case will be resolved soon!

há um ano
Reli o seu caso, mas parece que a resposta do cassino de que você usou um endereço errado é perfeitamente correta e, do meu ponto de vista, parece ser

Com respeito e obrigado pelo seu acompanhamento, aceitei o erro do casino relativamente à escolha errada da carteira e a minha disputa e insatisfação prende-se com o tempo previsto para a resolução deste problema, que ocorreu a outros dentro de foi resolvido em dois dias, e o prazo estabelecido de 60 dias é meio injusto e exclusivo para minha conta, e esse é o principal motivo da minha reclamação

Traduzido automaticamente:
há um ano

Dear Samir,


Here at Metaspins customer experience during their gaming journey with us is a number one priority, and we strive to deliver the best possible service to our players.


Upon review, we have identified that a deposit was made to an incorrect cryptocurrency address. However, our payment service provider is able to help and make the refund. In accordance with the regulations set forth by them, the funds you deposited will be returned to you within 60 days.


We sincerely appreciate your patience and understanding regarding this matter.


Best regards,

The Metaspins Customer Experience Team

há um ano

Com respeito e obrigado pelo seu acompanhamento, aceitei o erro do casino relativamente à escolha errada da carteira e a minha disputa e insatisfação prende-se com o tempo previsto para a resolução deste problema, que ocorreu a outros dentro de foi resolvido em dois dias, e o prazo estabelecido de 60 dias é meio injusto e exclusivo para minha conta, e esse é o principal motivo da minha reclamação

Traduzido automaticamente:
há um ano

Este casino é definitivamente o pior e mais odiado casino do mundo e está na lista dos casinos perigosos e inseguros.

Traduzido automaticamente:
Postado por MetaspinsExtortion Ocultado por Radka
Motivo: Linguagem abusiva
há um ano

Can I use VPN on Metaspins?


Casoom
há um ano

I would ask the support and save the reply for later use. 🤔


Casoom
há um ano

Dear Casoom,


Here at Metaspins customer experience during their gaming journey with us is a number one priority, and we strive to deliver the best possible service to our players.


We do not advise using a third party masking software, however to stabilize your connection we cannot forbid you from doing so.


I hope we informed you enough regarding this matter.


Best regards,

The Metaspins Customer Experience Team

há um ano
metaspins
arashsafaei5

Parece que o fornecedor da sua carteira desenvolveu ideias interessantes exclusivamente para a região sob seu domínio, o que, claro, é benéfico para você e causa descontentamento e, em última análise, fracasso entre os usuários. E não tenho experiência e me deparei com esse tópico por acaso e o problema do usuário é o motivo. Falha ao registrar um depósito, esperando a ajuda e apoio do Guru. Caro Guru, ele postou vários posts aqui para fazer valer o seu direito. Não consegui evitar passar por esse enorme ignorante. Para resolver este pequeno problema, que pode ser resolvido em menos de um segundo, recomendo que o casino abandone a sua decisão e verifique e resolva os problemas nos endereços de pagamento em vez de envolver o utilizador. Gaste 60 dias e 6 minutos corrigindo e simplificando todos os endereços de pagamento. Peço sinceras desculpas por interferir. Eu faço isso e para o cassino. Metaspin e, claro, Guru e os adoráveis e imparciais especialistas do Guru também me desejam muito sucesso

Traduzido automaticamente:
wunshancaludas
há um ano

Hi there.

Do you know what seems quite interesting to me? Your account shares the same details as arashsafaei5's account. Created after the one I mentioned got banned for abusive and amoral behavior.

Even the diction remains the same. Coincidence? I don't think so...

I am banning your second account now.


Metaspins Casino
há um ano

Dear representative,

What happens in this particular case if the player uses a VPN and wins?

I mean, this answer is pretty unclear, wouldn't you say?

Radka
há um ano

Dear Radka,


At metaspins VPN could be used for extra security. The player will definitely get his winnings, as long as no other T&C rules have been breached of course.


Best regards,

The Metaspins Customer Experience Team

ash2a3
há um ano

Hello, may I suggest using the reply button?

By using it, you increase the probability of a direct answer significantly. 😉

ash2a3
há um ano

It's nothing, I always try to side with the user, because I'm a player myself and maybe sometimes I'm mostly biased against casinos as a whole because I have been scammed a couple times by them (other casinos, not this one), but I also try to be as neutral and realistic as possible to be useful instead of giving comforting lies, sometimes the casinos are the ones in the wrong, sometimes it's the player (most of the times it's the casinos tho 😂).

In your case specifically, have in mind the refund is being handed by the payment provider that works for the casino (it could be coinspaid) so it definitely can take long, when you said it could take 60 days I thought it was being handled by the casino, so this sort of makes sense, these payment providers work for many casinos and they are probably handling similar issues to hundreds if not thousands of different users, like I said: there is not much to do to speed up the process.

One more thing: ETH sucks, use any other crypto and other network when making transactions related to casinos, ETH is expensive and unsafe, there are better alternatives which are cheaper and quicker (TRX, XRP, even LTC which is slow but cheap). As an extra tip: screenshot the address and the QR code before making a deposit to a casino with any crypto, but most importantly: don't gamble if you can't afford to, gambling will always be a loss

há um ano
Postado por ash2a3 foi apagado
há um ano

Hello.

I do not understand your reply. You obviously asked the casino by posting:

"Hello, I am interested in playing in your casino, but I am a little hesitant in your assessment. Facing the disputes raised by users, I see that you use words such as payment/wallet service provider . The question is that in Are there other third parties besides you for financial transactions? And when exactly does this person appear in your organizational chart?"

But you did not use the reply button:

file

Every time you address a concrete member, you should do that because this person is notified about your post. That's all I wanted to say.

I know your questions are not related to the previous conversation. 🙂


Metaspins Casino
há um ano

more than 35 days ago, I deposited the equivalent of 50$ ETH to ONE OF THE TREE ADRESS FOR DEPOSIT 3 ERC20 TOKEN THAT It belongs to the casino and is under their control regardless of which token is deposited to them. Such an error can be corrected in a few seconds and eventually in a few minutes, and the fact that you have caused me unnecessary harassment for 35 days and want to continue for 35 days does not add anything to you and is a shame, a new crypto casino to solve this problem Asking for a delay of 60 days is really embarrassing and regrettable.

Editado pelo autor há um ano
Postado por ash2a3 Ocultado por Radka
Motivo: Conteúdo abusivo
ash2a3
há um ano

It's likely the payment provider and not the casino who asks for this time to refund it, so your anger is pointed to the wrong place here mister.

Postado por ashiro90 Ocultado por Radka
Motivo: Conteúdo abusivo
há um ano

I've got no clue what you're on about. the casino supports vpn which they clearly state on their website.

vpn is something good for online privacy overall

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