Nine Casino - discussão geral (página 5)

Thanks for answering me 🙏🏻, I have been registered since March 16th, I don't have any abstinence, I like to play every now and then like many people, the withdrawals have been made and approved but are being verified on 03/29 and 03/30 for a total of 950 €, yesterday I wrote again in chat because they never respond via email anyway and they reconfirmed that they have been paid and do not require any additional documents, it seems strange to me given that I often read about which documents need to be confirmed for a withdrawal to go to good end, I state that mine is not intended to be a payment reminder, it would not be logical in just three days with the weekend and the Easter holidays involved, I just wanted your opinion on the matter, I do not deny a further concern because for over 12 hours There are multiple reports from many users complaining about delays, lack of assistance, the cashback has been suspended for everyone by the same casino and there are no glimmers of hope, which is making us even more furious. If you have the chance to enter their chat you can read for yourself, maybe let me know if everything is normal or something more important is happening? Thanks again for your cooperation.

Grazie per avermi risposto 🙏🏻, sono iscritta dal 16 marzo,non ho nessuna astinenza, mi piace giocare ogni tanto come molte persone, i prelievi sono stati fatti e approvati ma in corso di verifica il 29/03 e il 30/03 tot 950€ ,ieri ho scritto ancora in chat perché tanto via mail non rispondono mai e mi hanno riconfermato che sono stati pagati e non necessitano di nessun documento aggiuntivo , mi sembra strano dato che leggo spesso di quali siano i documenti da confermare affinché un prelievo vada a buon fine, premetto che il mio non vuole essere un sollecito di pagamento, non sarebbe logico in soli tre giorni con di mezzo il we e le festività pasquali, solo volevo un vostro parere a riguardo, non nego un ulteriore preoccupazione perché da oltre 12 ore si stanno verificando molteplici segnalazioni da parte di tantissimi utenti che lamentano ritardi, mancanza di assistenza, il cashback è stato sospeso per tutti dallo stesso casinò e non si vedono spiragli, il che sta facendo infuriare ancora di più . Se avete la possibilità di entrare nella loro chat potete leggere voi stessi , magari farmi sapere se è tutto normale o sta succedendo qualcosa di più importante? Grazie ancora per la collaborazione.

Good morning Jaro, I would like to tell you that this morning I received everything from NineCasino', I didn't imagine it was possible in just a few days and without problems. You were right! Thanks again for your availability, your support is really important! 🙏🏻

Buongiorno Jaro, vorrei dirti che questa mattina ho ricevuto tutto da NineCasino’, non immaginavo fosse possibile in soli pochi giorni e senza problemi. Avevi ragione tu! Grazie ancora per la disponibilità , il vostro supporto è veramente importante! 🙏🏻

What a great news, thanks for this update. We are always glad to help, so we can see this kind of good news.👌 If you're interested, you can write a review about your experience at this casino. Just follow this link, to easily do so.😉 Whenever you need some help, we are here for you.

Good day

I've had experience with this casino for a month now and so far I'm satisfied, I have to appreciate the benefits of cashback, wheel of fortune and a lot of bonus benefits. Withdrawal of funds is quick, money in the account within a few minutes.

Ninecasino

Dobrý den

Již měsíc mám zkušenost s tímto casinem a zatím sem sním spokojený, musím ocenit výhody cashback, kolo štěstí a spoustu bonusových výhod. Výběr financí je rychlý během pár minut peníze na účtě.

Ninecasino

Hello, we are certainly glad that you like it in the casino.

However, I would ask you not to put similar links on the forum because it is not allowed. You can easily read the rules here: Terms and Conditions .

Regarding the fact that you are satisfied with the casino, do you use the bonuses often? When you withdraw, how quickly do you have money in your account? 🙂

Ahoj, tak to sme určite radi, že sa ti v kasíne páči.

Avšak poprosil by som ťa, aby si nevkladal podobné linky na fórum pretože to nie je povolené. Kľudne si môžeš prečítať pravidlá tu: Terms and Conditions.

Čo sa týka toho, že si s kasínom spokojný, využívaš bonusy často ? Keď vyberáš, ako rýchlo máš peniaze na účte ? 🙂

Hello, team and colleagues. I would like to know why people who live in Spain can't play online at the NiNe Casino?

Thank you.

Hola, equipo y compañeros. Me gustara saber porque las personas que vivimos en España no podemos jugar en linea en el NiNe Casino?

Gracias.

Hi, because even according to our review the casino does not accept players from your country, so you can't play there. It's a shame, but unfortunately that's the case and you'll probably have to find another casino to play at. 

Did you want to try it there when you asked ? 

Thank you

Gracias

Good day. Don't know how to withdraw from this casino? And how long does account statement verification take? Thank you

Dobrý den. Nevíte jak je to s výběrem z tohoto casina? A jak dlouho trva ověření výpisem z účtu? Děkuji

If I was able to withdraw all the money after 15 days of emails, checking the account over and over again, ad nauseam, then I told them to sue them before the security website that they themselves offer as a guarantee for the games on the website. casino, this page contacted them and they gave me a deposit 4 days later. After that they deleted my account. Well, it was 4 thousand euros that I won and I wouldn't let them lose. Although I recognize that it was a total lack of communication and very poor management of my documents on the casino's internal page....

Si pude retirar todo el dinero despues de 15 dias de correos, de verificar una y otra vez la cuenta, hasta la saciedad, luego les dije que los demande ante la web de seguridad que ellos mismos ofrecen en garantía de los juegos en la pagina del casino, esta pagina los contacto y me dieron me depositaron 4 dias despues. Luego de eso eliminaron mi cuenta. Bueno fueron 4mil euros que gane y no los dejaria perder. Aunque reconozco que fue una falta total de comunicacion y malísima gestion de mis documentos en la pagina interna del casino....

There should be a withdrawal option in your account, and if not, try to ask support about it and also about the verification process. They should be able to explain everything to you.

Is this your first time playing at an online casino?

So, do I understand this correctly, please, that you requested a withdrawal and they gave it to you after some long verification and then closed your account? What was the reason for all of it? Do you know by any chance? I really would like to hear it.🤔

I lasted three months playing from March April May 2023, regularly. Normally I lost, sometimes and won other times... and after everything that happened, they gave me no explanation: Between this year once and I managed to play without winning anything, perfect until then, the thing is that I couldn't play anymore because I couldn't I could connect, it told me the wrong page, I looked for other NiNe addresses and decided to write to Nine Casino España, *.*they told me their account has been canceled without the possibility of opening*.*. And they don't even respond to my emails anymore.

Then they told me about NiNeCasino in English, that people from Spain cannot play online.

I no longer know what is true or what is a lie, I have all the emails and conversations saved.

But if they erased me for demanding a payment, then no way, there are more casinos... and if it's really because I'm in Spain, I don't know when that rule came into force.

Yo dure tres meses jugando desde Marzo Abril Mayo 2023, regularmente. Normal perdia, unas veces y ganaba otras...y despues de todo lo sucedido, no me dieron explicación: Entre este año una vez y logre jugar sin ganar nada, perfecto hasta ahi, el asunto es que ya no pude mas jugar porque no podia conectar, me decia pagina erronea, busque otras direcciones del NiNe y decidi escribiles a Nine Casino España, *.*me dijeron su cuenta ha sido cancelada sin posibilidad de apertura*.* . Y ya ni me responden los correos.

Luego me dijeron de NiNeCasino en inglés, que las personas de España no pueden jugar online.

Ya no sé qué es verdad ni qué es mentira, tengo todos los correos guardados y las conversaciones.

Pero si por reclamar un pago me borraron, pues ni modo, hay mas casinos...y si de verdad es por estar en España tampoco se cuando entro en vigor esa regla.

The verification took almost a month in 2023, at first the system did not accept any of my documents, I went back and uploaded them, it took a long time because they neither checked it nor gave me the ok. I wrote to them and they proceeded to verify the account, (I had already won enough money,) and then they told me in the first email they responded, after verifying the account and at the same time in the online chat support, that the money was paid, player in the order of the winning players....What?!! How is it possible,?? How will I know that control? What turn was it to collect? So it would take me a year maybe to see the profits!! I decide to insist and then I go through everything I said above.

La verificacion tardo casi un mes 2023 , en principio no aceptaba nada de mis documentos el sistema, volvi y los cargue, tardo muchismo porque ni lo checaban ni me daban el ok. les escribi y procedieron a verificar la cuenta, ( ya habia ganado bastante dinero,) y luego me dijeron en el primer correo que respondieron, despues de verificar la cuenta y a la vez en el soporte del chat online, que el dinero se pagaba, jugadora en el orden de los jugadores ganadores....Que?!! como es posible,?? Como voy yo a saber ese control ? Que turno era el mio para cobrar? asi tardaría yo un año quizas en ver las ganancias!! decido insistir y luego paso todo lo dicho anteriormente.

That is a really long verification, I must say. May I ask if you had any real money balance in your account before the casino decided to close it?🤔

After checking the review on our page I actually found this:

So when you signed up, Spain was allowed. I am not sure when exactly did that change.

No. I no longer had a balance. Thank you.

No. Ya no tenia saldo. Gracias.

Oh hello. Thank you for the answer, but you have used the wrong account.🤷‍♀️

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You should try to communicate regarding a bonus with the casino support.😉

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