Powbet Casino - discussão geral (página 6)

I think that's fine. But don't expect to be making withdrawals without verification. It's by law.

Me parece muy bien. Pero no esperes estar haciendo retiros son hacer la verificacion. Es por ley.

Mine would be my first withdrawal, how long will it take you?

El mío sería mi primer retiro, cuanto te tardo??

I already have my withdrawal in my bank account

Ya tengo mi retiro en mi cuenta bancaria

How many days were there of waiting in the end?

Cuantos días fueron de espera al final

Paul without verification?

Paolo senza verifica?

WITHDRAWAL COMPLETED OF 500 EURO! Without any verification

PRELIEVO COMPLETATO DA 500 EURO! Senza nessuna verifica

It looks like there could be some delay but the most important thing is when the money comes.

So I hope that you will have a happy ending and then you will decide whether you will continue to play in this casino. I hope there will be no more troubles. 

Hmm, maybe this is not the case for all players or for smaller withdrawals. 

However, I saw that your complaint has been reopened at the casino's request, so I firmly believe that the matter will be brought to a conclusion and resolved fairly. 

I'll keep my fingers crossed. 🤞

Great news, I'm glad it went well and that everything is as it should be. Maybe if you stay to play here the verification will be needed later, but that's just a thought, since most of them had to go through it. 

So, are you going to stick around this casino ? 🙂

I RECEIVED THE 500 EURO IN MY CURRENT ACCOUNT WITHOUT VERIFICATION.

RICEVUTI I 500 EURO SUL MIO CONTO CORRENTE SENZA VERIFICA.

Yes I already read that and I answered it, did you notice my previous answer ? 🙂

On 09/17/2024 I requested a withdrawal. It is supposed to take between 1 and 3 days to process it. Since it did not reach me through the chat, I contacted them and they told me that they were working on it and that it takes about 5 days excluding weekends. Today I looked again and it no longer appears as an available withdrawal, but that I do not have the money on the card or in the bookmaker to play. I contacted them again and they told me that it has not been processed yet. After a short time, as I was not satisfied, I contacted them again and they told me that it was processed but that it would take 3 more days to be reflected on the card. The truth is that I was left feeling bad because of the disparate answers to which I contacted them again and they told me that it has not been processed and that they are having problems due to a large number of requested withdrawals.

El pasado día 17/09/2024 solicité un retiro. Se supone que tardan entre 1 y 3 días en procesarlo. Como no me llegaba a través del chat contacté con ellos y me decían que estaban en ello y que tardan sobre 5 días excluyendo los fines de semana. Hoy volví a mirar y ya no me aparece como retiro disponible, si no que ni tengo el dinero en la tarjeta ni en la casa de apuestas para jugar. Me vuelvo a poner en contacto y me dicen que aún no está procesado, al poco tiempo al no quedarme agusto vuelvo a ponerme en contacto y me dicen que si está pero que tarda 3 días más en estar reflejado en la tarjeta. La verdad que me quedó mal cuerpo por las dispares contestaciones a lo que vuelvo a contactar y me dicen que no está realizado y que están teniendo problemas debido a un gran número de retiros solicitados.

No wonder you feel dissatisfied. Frankly, without knowing what is happening with the casino's financial team or people responsible for approving or completing the transactions, we can only speculate where such delay truly comes from an unexpected amount of winners.

I totally agree a fair explanation combined with obvious effors to ease your bad experience would be expected.

If I got it all correctly, you are now waiting whether the payment will land on your card, is that so?

When exactly does the deadline end, please? I mean the last three days you mentioned.

I understand that it is 3 days from today, but since they later told me that the refund had not yet been made, I don't know if it has really been made or if I have to keep waiting for them to solve their problems.

Entiendo que son 3 días a contar desde hoy, pero como después me dijeron que aún no se había producido el reintegro no sé si está realmente hecho o tengo que seguir esperando a que solucionen sus problemas.

Just try to be a little bit patient, and our complaint team will try to intervene if there is nothing happening. Just keep in mind that we usually give casinos 14 full days to complete the withdrawal.

Whenever there is a large number of withdrawals at one time, it is totally understandable that there will be some delay.

I just hope that the casino will continue communicating with you and they will be able to fix it soon.

Surely keep us updated about the situation, please.🙏

Hello, I just contacted them and they told me that there are still delays in payments but that they are being processed so I am still waiting.

Greetings.

Hola, acabo de contactar y me dicen que siguen con retrasos en los pagos pero que se está procesando por lo que sigo a la espera.

Saludos.

Nice. We will wait for any developments.

You have done the right thing to submit a complaint in case the casino won't be able to proceed with your withdrawal, which I hope not.

Let's wait a bit and keep our fingers crossed.🤞

How long did it take for you to withdraw? I just withdrew and it says pending

Cuanto tiempo os tardo a vosotros la retirada? Acabo de retirar y pone pendiente

How long did the withdrawal take?

Cuanto te tardo el retiro?